「Staff not helpful and not customer orientated. And there are so many issues and Problems with the guest room:
1. Upon arrival, the first one assigned to me with Aircon problem and take one hour for the hotel staff to acknowledge and offer to change room. But they only gave us 5 mins to repack my stuff to go to another one.
2. With second room, the wardrobe’s door cannot completed open. It is a bit blocked by the small cabinet next to bed.
3. The door for the mini bar fridge is kind of broken....
「Staff not helpful and not customer orientated. And there are so many issues and Problems with the guest room:
1. Upon arrival, the first one assigned to me with Aircon problem and take one hour for the hotel staff to acknowledge and offer to change room. But they only gave us 5 mins to repack my stuff to go to another one.
2. With second room, the wardrobe’s door cannot completed open. It is a bit blocked by the small cabinet next to bed.
3. The door for the mini bar fridge is kind of broken....
Wai Kuen