Excelente vista al lago, habitación limpia y confortable
Veronica
2025 年 3 月入住 2 晚
6/10 一般
Elizabeth
与家人出行
2025 年 6 月 8 日
There was a bar next to the hotel and it was extremely loud till about 2am and the top of the windows in the rooms have mesh so you can hear everything. I’m guessing that’s why there’s a big jar of earplugs in the front desk. In addition, there are ants everywhere and kept coming into our room. The staff is very friendly but it’s not a place if you’re looking to rest.
Elizabeth
2025 年 5 月入住 2 晚
6/10 一般
Brendan
2025 年 6 月 1 日
满意:员工和服务
Brendan
2025 年 5 月入住 3 晚
10/10 超赞
Elisbeth
2025 年 6 月 1 日
Elisbeth
2025 年 4 月入住 1 晚
8/10 还可以
Carly,Brick Township
2025 年 4 月 27 日
Carly
2025 年 4 月入住 2 晚
4/10 很差
Ashley
2025 年 4 月 23 日
Our check-in experience was rather terrible. Expedia apparently messed up our reservation and one of the rooms we booked was unavailable - the hotel was also fully booked so this was a problem.
While Guy, the manager of the property, was fabulous and truly did his best to make our group comfortable and enjoy our stay, the woman at the front desk was inadequate. Without Guy's direct supervision, she was either unable or unwilling to work with us regarding our stay. We had to pay a higher premium than what we booked AND we ended up having to put two grown women on a pullout couch in our bedroom as our original reserved room was not available the final night.
The final issue we had was that the hostel next door was blaring music until 3AM or 4AM at times. It was VERY difficult to fall/stay asleep.
Overall our stay was fine, just severely disappointed with the service specifically from the woman at the front desk.
Ashley
2025 年 4 月入住 4 晚
8/10 还可以
Cesar
2025 年 4 月 19 日
满意:员工和服务
Did not like the hotel
Cesar
2025 年 4 月入住 2 晚
6/10 一般
Erik
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施
Love the aesthetics, the vibes and where is located. Lacked maintenance and the pool was dirty and foggy during mid day. Customer service could’ve been a little better. Also all the seat cushions were very dirty. Better maintenance and cleanliness wouldve put it at 4-5 stars
Erik
2025 年 4 月入住 1 晚
10/10 超赞
yara
2025 年 3 月 29 日
yara
2025 年 3 月入住 2 晚
6/10 一般
Christina
2025 年 3 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff was super nice. The headboard of the bed was black and was supposed to be white. Very dirty. Decorative pillows were also dirty.Shower goes on by itself in the middle of the night.
Christina
2025 年 3 月入住 2 晚
2/10 糟糕
W Ross
2025 年 3 月 12 日
不满意:清洁度
The staff was good but outside of that it was terrible.
W Ross
2025 年 3 月入住 4 晚
6/10 一般
Sindy
与配偶出行
2025 年 3 月 6 日
Too expensive for a small resort.
Sindy
2025 年 2 月入住 2 晚
10/10 超赞
Karen
团体旅客
2025 年 3 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌.
10/10 i would definitely return and would recommend!
Karen
2025 年 2 月入住 4 晚
8/10 还可以
Lacie
团体旅客
2025 年 2 月 28 日
满意:员工和服务
A cute place but definitely over priced. The shower clearly had previous water damage and it bubbled when you stood in it and leaked all over after showering. Beds are hard and there is no AC. The staff were extremely nice and helpful though. Breakfast and coffee every morning were very good.
Lacie
2025 年 2 月入住 4 晚
8/10 还可以
Jared
2025 年 2 月 28 日
满意:客房舒适度,员工和服务
Jared
2025 年 2 月入住 1 晚
10/10 超赞
Sasha
与家人出行
2025 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great stay!
Sasha
2025 年 2 月入住 3 晚
2/10 糟糕
Sebrina
团体旅客
2025 年 2 月 22 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Hostel Thumbs Down
We had a two night stay. We had no electricity or water. The electricity was flickering. The few minutes the water came on it did not get hot. Our first night was in the hostel on the top bunk. It was awful! The second night we were able to upgrade to a king size bed room. It was better but still no hot water. Needless to say, no shower. The property is pretty to take pictures. Within walking distance to restaurants. Tuk Tuk transportation available. Breakfast was okay.
Sebrina
2025 年 2 月入住 2 晚
6/10 一般
Shakela
2025 年 2 月 21 日
Shakela
2025 年 2 月入住 2 晚
10/10 超赞
Paul
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2025 年 2 月入住 3 晚
10/10 超赞
Rose
2025 年 2 月 15 日
满意:清洁度
Rose
2025 年 1 月入住 1 晚
4/10 很差
Cindy
2025 年 2 月 14 日
不满意:住宿条件和设施,清洁度
Cindy
2025 年 1 月入住 3 晚
10/10 超赞
Narjis
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Narjis
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome hotel!
Super cute tropical oasis with amazing view of the lake and surrounding mountains. Nice comfortable rooms with patios and cute pool. A short easy walk from the center of town, in a quieter spot. Incredibly friendly and accomodating. Can't recommend enough. Hope to be back soon.
真实旅客
2025 年 1 月入住 4 晚
6/10 一般
Nigel
与家人出行
2025 年 1 月 7 日
满意:员工和服务,清洁度
There was constant noise from the hotel bar and surrounding bars/restaurants, which made it difficult to sleep