鄰近桑達斯基河酒店 | 熱門桑達斯基河住宿限時優惠每晚可低至 HK$564

「Friendly staff, Nice hotel, Clean」

「Excellent facilities, friendly staff.」

「Clean, comfortltable, and friendly.」

「Room was filthy sheets were gross customer service at the front desk was impossible to get and then when you did get somebody to answer the phone or let you in the office, they were rude and would not accommodate, would not give towels or toiletries or even clean sheets」

「Nice place」

「I booked a room for 2 nights and right after I checked in the hotel lost partial power and we had no heat, no tv, no microwave, no WiFi and even though they have a kitchenette no dishes, no cookware or cutlery! I called twice to request at the very least a partial refund and I even spoke to a manager who said they would call me but they never did, I get that the power outage was not their fault but they definitely didn’t help me with a refund!」

「Good」

「We only booked this property for the pool so my kids could swim while we were in town for a competition. Found out after checking in that the pool was closed and by the looks of it the pool had been out of order for quite some time. This shouldn’t be included in the property photos or amenities if it’s not available. 」

「There was not any muffins or quick breakfast options. The elevator was broke most of our stay and there was no apology or offer to discount the room since we were on an upper floor.」

「The room was nice and breakfast was good, but when we went to go to the pool, it was down. The front desk said it would be closed for the duration of our stay and that there was no chlorine. We traveled with 7 children and chose this hotel with the pool for a reason. We were very disappointed, especially because a lack of chlorine in the pool is completely preventable. No communication at check in regarding the pool. It felt dishonest. 」