Highlands Sandy Hook Gateway National Recreation Area Hotels

"I left a personal item behind in my room, but unfortunately when I called few hours after my check out, they told me that there was nothing left at my room. It simply disappeared???"

"Bathroom was small and in need of repairs, check in wait took longer than expected, and an extra facility fee was added when I arrived. "

"We stay here every time we’re in NYC. Love it. The breakfast vouchers are helpful as well. We’re not ones to stay in the room much when we’re on vacation so we don’t require much"

"Great location to visit all the attractions. V easy to get there by air train and subway. Subway easy to use and cheap. Loads of great bars and restaurants nearby. The room was quiet at the back of the hotel. Beds comfortable. Shower pressure great. The only disappointment was the wardrobe space..not enough for our 5 nights. Staff friendly and helpful and held our luggage till 3pm on last day. We felt it was amazing value for money. "

"Hotel was clean and conveniently located."

"yes everything was perfect "

"It wasn't the room I was expecting."

"Loved this hotel. Close to the subway, clean lobby, the staff were very polite and helpful. I would definitely stay again "

"When I went to purchase an item from the store located in the lobby, there was no one present at the front desk. I waited for a short period and then left to look for a nearby store. Approximately 40 minutes later, when I returned, the front desk was still unattended. The same two individuals who had been waiting earlier were still there waiting for someone to return to the desk. The curtains in my room were dirty. The phone in the room did not work I had to call front desk with my cellphone to request shower gel. The toilet would not flush I had to lift up the top and put water I. The tank for the toilet to flush. "