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桑福德歡朋酒店的評價

2.5 out of 5
桑福德歡朋酒店
1904 S Horner Blvd, Sanford, NC

評價

8.4

很好

10 分評分，優異；331 則評價中有 161 則" "
8 分評分，不錯；331 則評價中有 93 則" "
6 分評分，一般；331 則評價中有 45 則" "
4 分評分，欠佳；331 則評價中有 16 則" "
2 分評分，很差；331 則評價中有 16 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Construction
於 2024 年 4 月住了 3 晚

10/10 優異

Cindy

家人同遊
讚好：設施服務和住宿狀況
The staff were very helpful and kind. They went above and beyond letting us check n early because we had been on a red eye all night.
於 2024 年 4 月住了 3 晚

10/10 優異

Shelby

家人同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Staff very friendly and room was very comfortable.
於 2024 年 4 月住了 2 晚

6/10 一般

Gina

家人同遊
不滿：住宿狀況
The staff was friendly, but the property in general was dirty. The building felt very run down. The bedding was not comfortable and felt stiff and cheap. The rooms were extremely small and only had one rolling chair near the window to sit at a desk. There were painters constantly outside our windows giving us zero privacy unless we shut the blinds which then had us sitting in the dark because there are only lamps in the room for light. We tried to rearrange the room a bit and when attempting to move a stool we noticed the handle was barely hanging on the stool and it just fell off. We will not be staying here again. It just felt very dirty and ran down.
於 2024 年 4 月住了 2 晚

8/10 不錯

Richard

Great place and friendly people in spite of construction update of their property
於 2024 年 4 月住了 2 晚

4/10 欠佳

John (Charleston)

讚好：整潔度
不滿：住宿狀況
Construction areas made access unsafe
於 2024 年 3 月住了 1 晚
Hampton Inn 於 2024年4月6日的回應
We do apologize for the inconvince and hope that in June when we are done you will stay again to a more rewarding time.

8/10 不錯

Justin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable lodging
於 2024 年 3 月住了 1 晚
Hampton Inn 於 2024年4月6日的回應
We were glad to have you

10/10 優異

Mike

家人同遊, 寵物同遊
讚好：職員與服務、設施服務和住宿狀況
We had our dog with us and they were very accommodating. I would definitely go back!
於 2023 年 12 月住了 1 晚
Front desk manager 於 2024年2月1日的回應
We want to thank you for sharing your review. We are please to hear that you enjoyed your stay with us here at the Hampton Inn. We can't waiti to see you again.

8/10 不錯

Michael (Blacklick)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service from staff. Not much around property.
於 2023 年 12 月住了 1 晚
Front desk mananger 於 2024年2月1日的回應
We want to thank you for taking your time to leave us a review. We hope to see you again.

6/10 一般

Ethan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Bradley

於 2023 年 11 月住了 3 晚

2/10 很差

Joe

於 2023 年 11 月住了 2 晚

8/10 不錯

Stephanie

親子同遊
讚好：職員與服務和設施服務
Was pet friendly. Reasonably clean for the price. Was good for my family for one night.
於 2023 年 11 月住了 1 晚

10/10 優異

Eric

於 2023 年 11 月住了 1 晚

10/10 優異

Daniel (Sun Valley)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Limpio, nuevo, seguro
於 2023 年 10 月住了 2 晚
Front Desk Manager 於 2023年10月31日的回應
Thank you for your review and for staying with us. We hope that the next time that you are in the area, we will have the privilege of seeing you again.

2/10 很差

Angelo

於 2023 年 10 月住了 1 晚

10/10 優異

Rodney

讚好：住宿狀況
於 2023 年 10 月住了 2 晚
Front Desk Manager 於 2023年10月31日的回應
Thank you for choicing us. We hope to see you again soon.

6/10 一般

Warren

多人同遊
讚好：職員與服務
不滿：客房舒適度
Just ok but over priced
1. Pillows smell like sweat. 2. The mattress is worn out and bad 3. Coffee was bad 4. Quiet 5. Over priced 6. Need more help at the front desk. The young lady was over whelmed but nice
於 2023 年 10 月住了 1 晚
Sarah Dotson 於 2023年10月13日的回應
Thank you for sharing your review with us. We're truly sorry for your inconvenience and hope that you accept our profound apologiesfor this expeience. We have shared with our team your insight to implement improvements where needed. We do hope that the next time you are in our area that you would give us a second chance to provide you with a much more rewarding stay.

4/10 欠佳

Alexis

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 9 月住了 1 晚
Sarah Dotson 於 2023年10月13日的回應
If at all possible could you give us some insight to how we could have made your stay more pleasurable? We do apologies for any incoviience that occured during your stay.

8/10 不錯

Cheri

於 2023 年 9 月住了 1 晚

8/10 不錯

Justin

家人同遊, 寵物同遊, 商務旅客
讚好：整潔度
Very quiet even with big events going on
於 2023 年 9 月住了 2 晚
Sarah Dotson 於 2023年10月13日的回應
Thank you for your review and hope that when in our area again we can look forward to seeing you.

10/10 優異

lydia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. I would stay here again.
於 2023 年 9 月住了 2 晚

6/10 一般

Andrew

家人同遊
讚好：職員與服務和客房舒適度
Overpriced
Overall I guess this Saturday was OK but for the price I definitely expected better.
於 2023 年 9 月住了 1 晚

10/10 優異

lydia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Juanita

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very roomy
於 2023 年 9 月住了 2 晚

10/10 優異

Judy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extremely clean. Nice breakfast.
於 2023 年 9 月住了 1 晚

10/10 優異

Sinceray

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Was convenient for a one night stay and clean.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Penelope

伴侶同遊, 寵物同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This property is tired and needs updating. We were temporarily charged $50 pending inspection of our room after departure. I took several pictures showing the damage in the room, including a huge stain on the rug. The Internet wasn’t working during our stay. No curtains, just a thin privacy shade. Our room overlooked the pool and security lights were on all night. It was like daylight in there! The people at the desk were very nice. The only positive. Won’t be back.
於 2023 年 9 月住了 1 晚
Sarah Dotson 於 2023年10月13日的回應
We are turly sorry to hear this. We have shared your insight with our team in hope tthat the experience you had does'nt happen to anyone else. We can only hope that you accept our apology and give us a second chance.

10/10 優異

Christine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Our stay was lovely. Beds were comfortable, breakfast was great and your employees were top notch.
於 2023 年 9 月住了 1 晚

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Diane

家人同遊
讚好：設施服務
Centrally located, which was perfect for our needs
於 2023 年 8 月住了 4 晚

2/10 很差

Charles

於 2023 年 8 月住了 1 晚

10/10 優異

Lorenzo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is very clean, well kept, and the decor is very up-to-date. It was a very comfortable and safe stay!
於 2023 年 8 月住了 1 晚

6/10 一般

Robert

於 2023 年 8 月住了 2 晚

6/10 一般

Olivia

於 2023 年 7 月住了 2 晚

6/10 一般

Sandra

於 2023 年 7 月住了 2 晚

8/10 不錯

steven

家人同遊
讚好：整潔度、職員與服務和設施服務
Clean, quiet, comfortable..
於 2023 年 7 月住了 3 晚

10/10 優異

Joe

讚好：住宿狀況
Spend the money and stay here
Everything about this place was amazing. It’s your typical Hampton inn in the sense as they are above most of the other hotels on the market. A little pricey for the area but everything worked as it should. The only things I’d change were a more powerful ac unit for the rooms (kept the room at 71 and wouldn’t go lower) and a no pets sign in the breakfast area. It sounds petty but everything else is amazing in the hotel
於 2023 年 7 月住了 1 晚

8/10 不錯

Ann

於 2023 年 6 月住了 1 晚

10/10 優異

Okey

讚好：整潔度、職員與服務和住宿狀況
The room was a little dirty and the pool was closed, but the check in person (Kayla) was very nice.
於 2023 年 6 月住了 1 晚

6/10 一般

Tamatha

伴侶同遊, 寵物同遊
讚好：整潔度
不滿：職員與服務
At the time of booking our reservation, Expedia's site stated there's a $50 additional fee for a pet to stay at this hotel for a stay up to 4 days. I included a message to the hotel advising then that we were traveling with our dog and she would be with us. That message was either not transmitted to the hotel, or the hotel staff didn't read it. When we checked in at the hotel, we were charged a $75 pet fee instead of the $50 pet fee as stated in the information for this hotel on Expedia's site. When checking out, we inquired about whether the hotel manager would reduce the pet fee to $50 so it is consistent with what was stated in the hotel information with Expedia. The front desk staff person had an attitude with us for simply asking the question and told us that the hotel manager, by name, doesn't do what Expedia says and that the Hampton Inn isn't run by Expedia. Well, no kidding. We could have done without her attitude. Further, the air conditioner was very loud, making it hard to sleep, and there were a few things in our room/bathroom that were in a state of disrepair. We will not stay there again.
於 2023 年 6 月住了 1 晚

6/10 一般

Kim (Cary)

多人同遊
讚好：職員與服務
不滿：整潔度
HVAC UNIT IN MY ROOM WAS WAY TOO LOUD. i COULD NOT REST
於 2023 年 5 月住了 1 晚

10/10 優異

Pamela

於 2023 年 5 月住了 1 晚

4/10 欠佳

Robert

讚好：整潔度和職員與服務
不滿：住宿狀況
pool was green
於 2023 年 5 月住了 3 晚

10/10 優異

Markita

於 2023 年 4 月住了 1 晚

6/10 一般

James

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 4 月住了 2 晚

10/10 優異

Sawanna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

6/10 一般

Ghyslain

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Service was below average.
The person that checked us in Wednesday evening around 7pm was super nice, she was very smiley. Everything was fine until the toilet backed up Friday around 6pm. I called for maintenance and I was told to come get the plunger, that maintenance left at 5pm. Once I unclogged the toilet, I asked for 8 towels to clean the mess we had on the floor. He came out with 2 stating they were at full capacity. I asked again and he brought me 2 more. Once I got all the water off the floor, I came back with the plunger and told same person we would need cleaning in our room the next day. Just to be sure, I stopped the next morning to make sure someone would clean our room and of course, she did not know anything about it. And if that was not enough, we had a few bugs in our room 219.
於 2023 年 4 月住了 4 晚

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Jamekah

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean property. Met needs for 1 night stay
於 2023 年 4 月住了 1 晚