室外游泳池,池畔遮阳伞,日光浴躺椅

关于圣克拉拉 - 矽谷智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5

点评

8.6

超赞

10 分 - 超赞。537 条好评,共有 1000 条点评" "
8 分 - 还可以。308 条好评,共有 1000 条点评" "
6 分 - 一般。100 条好评,共有 1000 条点评" "
4 分 - 很差。28 条好评,共有 1000 条点评" "
2 分 - 糟糕。27 条好评,共有 1000 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意:客房舒适度,住宿条件和设施
2024 年 2 月入住 6 晚

8/10 还可以

YING-SHOU

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Guest Services 于 2024年02月14日 的回复
Dear Ying-Shou, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Hengching

2024 年 1 月入住 3 晚
Guest Services 于 2024年02月14日 的回复
Dear Hengching, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

YING-SHOU

2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Ying-Shou, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

YING-SHOU

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Dear Ying-Shou, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Chi

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Dear Chi, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

MIN

满意:员工和服务,清洁度
2023 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
住宿设施方面都很好,唯一缺点就是很吵,早上5点和8点各被吵醒一次,很难受!
2021 年 7 月入住 1 晚
Ozzie 于 2021年07月19日 的回复
非常感谢您对我们酒店的评论。我很高兴听到您在我们这里过得愉快。对于噪音,我们深表歉意,我们只能在靠近主要高速公路和主要林荫大道的情况下控制如此多的东西。 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .我们感谢您的反馈,并将利用您的见解来更好地帮助实现这一目标。我们希望您再次光临智选假日酒店

10/10 超赞

wen-chun

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的住宿體驗
整潔,服務好,整體讓人滿意,附近生活方便,臨近targets
2021 年 3 月入住 2 晚
ozzie 于 2021年04月2日 的回复
我们感谢您最近与我们在一起的精彩评论。 我们希望与我们的下一次住宿比上一次住宿更好。

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
Very good. The hotel is clean, quite and comfortable. Thr breakfast is also good.
2019 年 12 月入住 3 晚
Ozzie 于 2019年12月26日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for biz stay
Great location. Friendly staff. Clean Rooms.
2019 年 11 月入住 2 晚
Ozzie 于 2019年11月7日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 超赞

Wen-Hou

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
安全便利窩心
多一道刷卡門禁,增加住宿安全。周邊餐廳林立,用餐便利。飯店早餐不錯,而且提供外帶,讓趕時間的旅客感覺窩心。
2018 年 6 月入住 1 晚

6/10 一般

Cheng-heng

满意:员工和服务,清洁度
just ok
一般的住宿.清潔度尚可.櫃台晚班的服務人員,態度並不是很友善.跟她打招呼,竟然趕快低下頭假裝沒看見進出好幾次都這樣.房間清潔度尚可.不過到處彌漫著清潔劑的味道.浴室的shower from the top,It can't be removed. Not familiy for the kid's shower, because they are afraid the water come from the top . The location of the hotel is just ok. some store is outside the hotel.
2017 年 6 月入住 2 晚

8/10 还可以

YU-LIN,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
還不錯
整體還不錯,但wired network壞了,打給櫃檯一直無法修復

10/10 超赞

James,Madera

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first time at this location nice room great bed next time I’m in town will definitely stay here
2024 年 5 月入住 1 晚

2/10 糟糕

Katie

不满意:员工和服务
2024 年 5 月入住 1 晚

10/10 超赞

salima

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the staff and manager was wonderful and very accommodating for my mother and father.
2024 年 3 月入住 1 晚

10/10 超赞

Douglas

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Ricky Jerome

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
I really enjoyed the larger room.
2024 年 2 月入住 6 晚

10/10 超赞

Martin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to get to the property once I knew where it was. I went to the other property down the same street. Parking and check in was good. To get to the elevator you need to go outdoors then when you get out of the elevator you need to go outdoors then get inside. Glad it wasn’t raining when we were there. But the wind was an adjustment.
2024 年 4 月入住 1 晚

10/10 超赞

Matias

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked this location by mistake but was very pleased at the amount of walking distance amenities. The room was clean the beds are comfy the bathrooms are nice. They supply shampoo, conditioner and lotion enough for the whole family it also had a hair dryer. Front desk messaged and asked if we were satisfied with our room. I did have a queation about the temp on the mini fridg. They sent maintenence up right away and we resolved the issue. I give this hotel 5 stars for that. The only bad I can say is the breakfast room is not very big and seating is very limited. Breakfast was good they had both a waffle and pancake maker. Overall we would book again if we were ever i. San Jose.
2024 年 4 月入住 2 晚

10/10 超赞

Criztal

与配偶出行
满意:服务设施
Excelente servicio
2024 年 3 月入住 4 晚

8/10 还可以

Matty

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel itself was good. The rooms were nice. The bed comfortable, and the pillows were amazing. Breakfast was good. The gym was little compared to others I have been to, but there was a gym. The best part was that the hotel was located right on a walking/running/biking path. For some this won't matter, but I really enjoyed being able to get on it and go for miles without really worrying about traffic. The hotel employees were great and very helpful. Overall, it was a good place to stay. It is nothing overly fancy or that catches your eye, but it was nice and clean, and worth staying in.
2024 年 3 月入住 3 晚

8/10 还可以

Joyce

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent. Great to have free breakfast every morning (although the toaster took way too long). Heard loud footsteps above me one night, called the front desk, and they took care of it. Needed to extend my stay and they were very accommodating.
2024 年 3 月入住 3 晚

10/10 超赞

Xristi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

richard k.,South Pasadena

团体旅客
满意:服务设施
Very comfortable bed and I appreciate the sofa!
2024 年 3 月入住 1 晚

8/10 还可以

Ivan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and friendly
2024 年 3 月入住 1 晚

6/10 一般

Anna

2024 年 3 月入住 3 晚

10/10 超赞

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean
2024 年 3 月入住 2 晚

6/10 一般

Paul

与配偶出行
No opinion either way. Provided average stay in comparison to competitors
2024 年 2 月入住 1 晚

10/10 超赞

Maria,Sylmar

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice n clean n friendly staff
2024 年 1 月入住 1 晚

10/10 超赞

Melinda

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Lakhvir

满意:清洁度、员工和服务、住宿条件和设施
All is good
2024 年 3 月入住 1 晚

10/10 超赞

Sagrario

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how safe it is
2024 年 2 月入住 2 晚

4/10 很差

Sean

不满意:清洁度、员工和服务、住宿条件和设施
Very noisy all day due to cleaning and possibly very thin wall. If they give you first floor, ask for something else at least.
2024 年 2 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was clean and comfortable. Pool was not heated. Breakfast was OK.
2024 年 1 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your room clean and comfortable during your stay. Your comfort is our top priority. Regarding the pool, we apologize for any inconvenience caused by the temperature not meeting your expectations. We'll certainly look into ways to improve this aspect for future guests. Additionally, we appreciate your feedback on breakfast and will take it into consideration as we strive to enhance our offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.As always, safe travels!

8/10 还可以

Leo Chip

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Leo Chip, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels!

10/10 超赞

Mary

满意:清洁度、员工和服务、住宿条件和设施
We had a relaxing and comfortable stay. The complimentary breakfast was excellent.
2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Thank you so much, Mary, for sharing your experience with us! We're thrilled to hear that you had a relaxing and comfortable stay. Providing a welcoming and tranquil environment for our guests is our priority. We're also delighted that you enjoyed our complimentary breakfast offerings. Your satisfaction means everything to us, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another excellent stay in the future!

10/10 超赞

Ashley

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Very clean hotel, we stay here when going to 49er games. The staff is very friendly and the breakfast is great.
2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Good Day Ashley, Thank you for your wonderful review! We're delighted to hear that you found our hotel very clean and that you choose to stay with us when attending 49er games. Providing a clean and welcoming environment is important to us, and we're glad to hear that our efforts are appreciated. We're also pleased that you found our staff friendly and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay next time you're in town for a game!

10/10 超赞

Daisuke

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
朝食
2024 年 1 月入住 3 晚
Guest Services 于 2024年02月14日 的回复
Dear Daisuke, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Vicki,YUCCA VALLEY

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Vicki, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

Fidel

2023 年 12 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Dear Fidel, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

Jessica

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Jessica, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Rosalba

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Dear Rosalba, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Andy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Andy, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Guest Services 于 2024年02月14日 的回复
Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

8/10 还可以

Ethan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Guest Services 于 2024年02月14日 的回复
Dear Ethan, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Rebeca

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Guest Services 于 2024年02月14日 的回复
Dear Rebecca, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Jaeho

2023 年 12 月入住 8 晚
Guest Services 于 2024年02月14日 的回复
Dear Jaeho, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley

10/10 超赞

Jeffrey

2023 年 12 月入住 2 晚
HIEX 于 2024年02月14日 的回复
Dear Jeffrey, Thank you so much for taking the time to share your thoughts on your recent stay with us. We truly value your feedback as it helps us in our constant pursuit of delivering exceptional customer service.We would love to hear more about what aspects of your stay you enjoyed the most. Your insights are incredibly valuable to us as we continuously strive to enhance our guests' experiences.We genuinely hope to have the pleasure of welcoming you back again very soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Safe Travels, Holiday Inn Express & Suites, Santa Clara - Silicon Valley