Hello Donghui, Thank you very much for your honest review. We do appreciate the feedback and will send this over to our F&B department so that they can better prepare as this is not our standard. If there is any additional feed back in detail you would like to provide please feel free to reach out to us. Thank you and we look forward to you visiting us again if you do,

Thank you for taking the time to rate the Hyatt. We were happy to hear your stay was overall good. Hope to see you again next time.

Thank you for rating the Hyatt Regency Santa Clara.

Thank you for your feedback about the staff at the Hyatt Regency Santa Clara. We regret and apologize that our staff charged you twice for your reservation when it should have been charged to hotels.com. Your review will be sent to our Director of Operations so she can address this with her team. Thank you again for your review.

Thank you for your review of the Hyatt. We were glad to hear the service was quick and your room was comfortable. Thank you again for your review.

Hello Gregory D,Thank you so much for your wonderful rating of your stay with us! We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back as our guest again!Warm Regards, Krista

Greetings Shawn,We appreciate your insightful feedback. Thank you for staying with us while in Santa Clara. We're glad you enjoyed your stay. We will take note of your feedback on the cabinet door. If you'd like to discuss this further, please contact us through our Social or Chat platforms. We look forward to welcoming you back soon!

Dear Mark,Thank you for your rating! We appreciate all guest comments and reviews! We would love to welcome you back as our guest again soon!!Best Wishes,

Hello Siam,Thank you for the feedback and rating. Your feedback and insight regarding parking cost is important to us. I would like to forward those concerns to upper management. We thank you again for your feedback and hope to have the opportunity to welcome you back.Best wishes,Tania

Hello Kristina,We are thankful that you took time out to send in a review and share your stay experience. We appreciate guests like you for letting us know where we are falling short so that we can make the necessary adjustments to prevent this in the future. We will speak with our team to makes sure the issue is resolved so that no other guest will experience the same problem. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon. Best Regards,

Dear Chanie,Thank you for taking the time to review our Hyatt Regency Santa Clara! We're glad to see that you enjoyed your stay with us, and we appreciate your feedback! We hope to welcome you back as our guest again in the future!Warm regards,Jamie

Hello Julia,Thank you for staying with us and thank you for your feedback. We are happy to know you enjoyed our hotel and you felt the service was good. We do apologize if the bed did not meet expectations. We will be sure to share your comments with our management team. We appreciate the insights and feedback, and we hope to have the opportunity to welcome you again soon. Warm Regards,

Dear Jerry,Thank you so much for you patronage and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to welcome you back to Hyatt Regency Santa Clara in the near future. Best regards,

Dear Timothy,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Hyatt Regency Santa Clara for an improved stay that exceeds all expectations.Warm regards,Melinda

Dear Emma,Thank you for taking the time to review our Hyatt Regency Santa Clara. We sincerely apologize for any inconvenience caused by the issues you experienced. Your feedback has been shared with our executive team for immediate investigation. We're pleased to hear that you found our team friendly and enjoyed the location of our hotel. Thank you for staying with us, we hope to welcome you back as our guest for an improved stay experience in the future.Warm regards,Jamie

Dear Ervin,Thank you so much for the 5-star rating. We love hearing that you enjoyed spending time relaxing on the balcony and that you had a great stay with us. We hope to have the opportunity to welcome you back soon. Best regards,

Hello Jason, We are grateful for your valuable feedback. Thank you for choosing us to celebrate your wife's 40th birthday weekend. It brings us immense pleasure to know that our staff played a significant role in making your stay unforgettable and that you enjoyed our hotel and dining options. We would love to have you back soon, and if there is anything we can do to assist you, please do not hesitate to contact us. Best regards, Angela

Hello Brodrick!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us, and that everything was great! I am sorry to hear that the incidental fee was crazy and will ensure to pass along your feedback to our executive management team as it does allow us the opportunity to improve our services. We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.

Dear Justin, Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was overall a good experience. We value your feedback on the condition of our rooms and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back soon. Best regards,

Dear Melissa,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

Dear Denise,I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are glad that the location was convenient and hope to welcome you again at Hyatt Regency Santa Clara.Warm regards,Candace

Dear Vinayender,Thank you for the feedback and rating and thank you for staying with us. We hope to welcome you back as our guest again soon.Warm Regards,

Dear Kaitlin,Thank you for taking the time to review our Hyatt Regency Santa Clara. We're delighted to hear that our location was convenient for your stay!We appreciate your feedback in regard to our staffing and apologize for any inconvenience caused. We will share this with our team to address this and prevent similar issues in the future.We hope to welcome you back as our guest again soon!Warm regards,Jamie

Dear May,Thank you for your great review of our Hyatt Regency Santa Clara! It was great to hear that you enjoyed your stay with us, and that the convenience of our location, and the service provided by our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie

Dear Susan,Thank you for your excellent 10/10 rating of our Hyatt Regency Santa Clara! We're delighted that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back as our guest again soon!Warm regards,Jamie

Dear Vanessa,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

Dear Matthew,Thank you for your wonderful 5-star rating for our Hyatt Regency Santa Clara! We're delighted to see that you enjoyed your stay with us, and we hope to welcome you back for another enjoyable stay in the future!

Dear Andrea,Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback on our bedding and furniture condition is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time..Best regards,

Hello Melissa, Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay. We look forward to welcoming you back to Hyatt Regency Santa Clara!Best regards,Jamison

Dear Josh,Thanks for taking the time to leave a rating on your recent stay with us! We are glad that you enjoyed your visit and hope to welcome you back again soon at Hyatt Regency Santa Clara!Warm regards,Candace

Dear Mayra,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara!Warm regards,Candace

Hello Lisa,Thank you for rating as well as your feedback. We are so pleased to know that you enjoyed our friendly staff, and our clean and comfortable rooms. We hope we will have a pleasure of welcoming you back to Hyatt Regency Santa Clara in the future. Best Wishes,

Dear Kimberly,Thank you for taking the time to review our property. We are so glad to hear our staff was nice and provided helpful service. I apologize you had a hard time with some of the services for streaming and that you found the parking expensive. We will be sure to share your comments with our management team. We hope to welcome you back soon!Warm regards,Melinda

Hello Hannah. I want to thank you for your patronage to us at Hyatt Regency Santa Clara. I am pleased you enjoyed your time with us and truly appreciate your review. I hope to have you back as our Guest in the future. Reach out if you need anything. We are here for you!

Hello Alicia,Thank you for leaving a review. We apologize for the inconvenience if the room was not available during your check in time. We will be sure to share your feedback with our leadership team as they continuously seek to improve our day to day operations and services with the help from our guests' feedback. We hope to see you again soon.Best Regards,

Dear John,Thank you for providing your feedback. We appear to have missed the mark during your visit. If you'd like to talk about it further, please contact us through our Social or Chat platforms. We hope to improve your visit the next time you come.

Hi Esther.Thank you for being our Guest at Hyatt Regency Santa Clara. I am pleased you enjoyed your time with us, and I truly appreciate your review. I look forward to welcoming you back as our Guest in the future. Have an amazing day!

Hello Manjula, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara!Best regards,Jamison

Dear Ana,I personally want to thank you for being our Guest at Hyatt Regency Santa Clara. I am happy your time with us was a success and thank you for your time and review. We look forward to welcoming you back at some point in the future. Have a great day!

Dear Helene,Thank you so much for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,

Dear Regina,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. We hope to have the opportunity to welcome you back soon. Best regards,

Dear Terrence,Thank you for taking the time to review our property. We are so glad to hear you enjoyed the balcony. We hope to welcome you back soon!Warm regards,Melinda

Good afternoon,Thank you for taking the time to review our property. We are so glad to hear you found our hotel nice with a good view. I apologize for the breakfast not being provided and the pool and spa being closed. We will be sure to share your feedback with our management team. We hope to have the opportunity to welcome you back for a better experience!Warm regards,Melinda

Hello Kevin,Thank you for leaving a review for your recent visit. We hope you enjoyed your stay and glad to see it was quiet and clean to your liking. We hope to see you again soon.Best,

Greetings Laura,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

Dear Amir Pasha,Thank you for taking the time to leave a review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara.Warm regards,Candace

Dear Vivi,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

Dear Eula,thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!Warm regards,Melinda

Dear George,Thank you for providing a review on your stay at our Hyatt Regency Santa Clara. We are glad you liked the close proximity to the stadium and the stadium view some of our rooms provide. We are also pleased to hear the room service was great and so was the food and drink options. We appreciate your feedback regarding a bathroom fan and will share this with our management team for consideration. Please accept our sincerest apologies for the pool, spa and outdoor area still being under construction and for any disappointment this may have caused. We hope all construction will be completed soon and you will be able to enjoy all amenities at the hotel on your next stay. Warm regards,

Dear John,Thank you for taking the time to leave a rating for our Hyatt Regency Santa Clara! It was great to see that you enjoyed your stay with us, and we hope to welcome you back for an even better stay experience in the future!Warm regards,Jamie