房內夾萬、熨斗/熨衫板、免費 Wi-Fi、床單

聖克拉拉矽谷貝斯特韋斯特普拉斯修爾住宿酒店的評價

2.5 out of 5

評價

7.6

不錯

10 分評分,優異;1001 則評價中有 282 則" "
8 分評分,不錯;1001 則評價中有 392 則" "
6 分評分,一般;1001 則評價中有 201 則" "
4 分評分,欠佳;1001 則評價中有 84 則" "
2 分評分,很差;1001 則評價中有 42 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

8.2/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

LIN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean
A rare motel without carpet on floor, it seems much easier to clean for accommodation.
於 2023 年 9 月住了 2 晚
Dean 於 2023年9月19日的回應
Thanks so much for the review and we hope to see you come back soon!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便且CP值高的住宿經驗
優點 1. 吃東西方便 路程1分鐘,過一次馬路速食Jack in the box可以吃 2. 買水、零食方便 路程2分鐘,過兩次馬路有酒類專賣店Mand Liquor&Food Mart,有賣飲用水 3. 叫車方便 上班時間Uber叫車5分鐘內會到 4. 房間舒適 床很大很舒服,乾淨又安靜,電視很大畫質好,有沐浴乳/洗髮精/乳液 5. 櫃台人員很親切,早餐6:30~9:30供應 缺點 1. Wifi訊號差,需自備漫遊 2. 沒有提供拖鞋
於 2020 年 3 月住了 3 晚
jun 於 2020年3月12日的回應
Dear Mr./Ms. Anonymous, Even though, I don't really understand what you're saying as what you stated here, more than enough to understand the magic number (8) that you given to us. Thank you, and hope to see you again. Regards,

8/10 不錯

Yuyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
room is clean
於 2019 年 9 月住了 2 晚
edith 於 2019年9月14日的回應
Hi Yuyu,, Thank you for staying in our hotel.. We hope to see again..

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2019 年 5 月住了 8 晚
edith 於 2019年5月26日的回應
Hello, Thank you..

8/10 不錯

Ming-Fen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
“ peacock” in my room!
Suprise to see a lovely “Peacock” when I step into room! Overall comfortable with good price!
於 2019 年 4 月住了 1 晚
edith 於 2019年5月5日的回應
Hello Ming-Fen, Thank you for staying in our hotel... we hope to see you soon...

8/10 不錯

Ching Chen (Santa clara, CA)

讚好:職員與服務
Pretty Clean hotel.
The room is clean and staff is helpful. The only thing is that the breakfast provided each morning is the same everyday. And some of the fruits, like banana are not fresh. And there are only two restaurants around that are within walkable distance.
於 2017 年 12 月住了 5 晚
Dhez R. 於 2017年12月31日的回應
Thank you for sharing your feedback regarding your recent stay at The Mission Inn Santa Clara. I appreciate your comment about the cleanliness of our guest's rooms. We are preparing for a major renovation before the end of the year on all guest rooms and upgrading our breakfast selection and lobby. We look forward to seeing you again in the future.

10/10 優異

Jian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚
Dear Jian, Thank you for your positive feedback. I am pleased to hear you enjoyed your stay at The Mission Inn Santa Clara. It's something our staff takes great pride in, so we value your feedback. We are looking forward to seeing you again. Warm regards, Dhez M. Operations Manager

6/10 一般

HUANAN

不滿:整潔度
in Silicon valley and good facility in good price
it is lower price if you want to very near silicon valley. rap is old, bed is big, breakfast is bread and fast food. something food hot is not expected here.

8/10 不錯

YI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

SOPHIE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay for the price, my upstairs neighbors were super loud ,drinking and been stupid from midnight till around 5:00 am, but I'm not going to blame the hotel for that, they can't control guest manners, other than that clean rooms, big tvs, cable, free breakfast, free parking I'll stay again
於 2024 年 4 月住了 1 晚
Dean 於 2024年4月17日的回應
So sorry to hear about your "neighbors"! If that were to happen in the future, please give us a shout at the front desk and we will resolve the issue immediately. We look forward to your next visit!

10/10 優異

Anna

於 2024 年 4 月住了 2 晚

8/10 不錯

Jose

於 2024 年 3 月住了 1 晚
Dean 於 2024年3月24日的回應
Thanks for taking the time to give a review!

10/10 優異

Esther (Los Angeles)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 2 月住了 3 晚
Dean 於 2024年3月14日的回應
Thank you for the great review and we look forward to your next visit!

10/10 優異

Dagoberto

Very clean and good service
於 2024 年 2 月住了 1 晚
Dean 於 2024年3月14日的回應
Thanks for the review and the great feedback, we appreciate it! We hope to see you return soon!

4/10 欠佳

Lorena

讚好:整潔度
不滿:職員與服務
Dean 於 2024年3月14日的回應
Sorry we seem to not met your expectations. I hope we are given another chance.

10/10 優異

Eddie

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean and peacefull
於 2024 年 1 月住了 2 晚
Dean 於 2024年3月14日的回應
Thank you for all the love!! We will be happy to have you come back next time you are in the area!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay in Santa Clara
Nice clean hotel, good location with friendly and helpful manager.
於 2024 年 1 月住了 1 晚
Dean 於 2024年3月14日的回應
Thanks so much for the kind words and review. We look forward to your next visit!

10/10 優異

Yonas

於 2024 年 1 月住了 7 晚
Dean 於 2024年3月14日的回應
Thanks for the review and we hope to see you again soon!

10/10 優異

Toriano

於 2023 年 11 月住了 2 晚
Dean 於 2024年3月14日的回應
Thanks for the great review! We will look for you next time!

8/10 不錯

Helen

於 2023 年 12 月住了 1 晚

6/10 一般

Stephanie

商務旅客, 多人同遊
不滿:設施服務和住宿狀況
This is more about hotel guests in general - you all realize there are other people in the world, right? Shouting back and forth at 5.45a from the 2nd floor balcony to the car BLASTING music below is disruptive, obnoxious and downright RUDE. Hotel walls are thin. Keep your voices down. Have some consideration. This hotel is also all open, and did not feel terribly secure.
於 2023 年 12 月住了 2 晚
Dean 於 2023年12月23日的回應
I'm sorry that rude people were at the hotel during your stay. As you can well imagine, it is impossible for the staff to police such behavior. I hope that future stays reflect a more civilized guest compendium.

10/10 優異

Matt

於 2023 年 10 月住了 1 晚
Joe - Night Auditor 於 2023年11月18日的回應
Hi MattThank you so much for your 5 star rating to us....it's very inspiring on our part to strive even more to provide top notch customer service always.

8/10 不錯

Pattriya

Room is comfortable and big
於 2023 年 10 月住了 1 晚
Joe - Night Auditor 於 2023年10月22日的回應
HelloWe are really glad to know that you like our room and we appreciate so much your rating given to us. We happily anticipate you coming back here for your next lodging needs.

8/10 不錯

Kim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Dean 於 2023年10月18日的回應
Thanks for 8 out of 10, we hope to earn more stars on your next visit!

8/10 不錯

Erica

於 2023 年 10 月住了 3 晚
Dean 於 2023年10月18日的回應
We appreciate you taking the time to review our property, thank you!

10/10 優異

Pamela

於 2023 年 10 月住了 1 晚
Dean 於 2023年10月18日的回應
Thanks for all the STARS!!!!

10/10 優異

Richard

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was larger than we expected. There were some small chips in the flooring. Service when we had a key not working was quick and efficient.
於 2023 年 9 月住了 2 晚
Dean 於 2023年10月18日的回應
Thank you for your review and observations, we look forward to hosting you the next time you are in the area as well!

10/10 優異

Matthew (Thornton)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very nice and updated. Staff in the office were all very friendly. Solid breakfast as well.
於 2023 年 9 月住了 2 晚
Dean 於 2023年10月18日的回應
Thank you Matthew, we appreciate the kind words! Please come see us again the next time you are in Silicon Valley!

10/10 優異

Denise

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was there for a couple nights while spouse was in the hospital so only used to sleep. Bed was comfortable.
於 2023 年 9 月住了 2 晚
Dean 於 2023年10月18日的回應
Thanks, we think the beds are really comfortable as well! See you the next time you come to town.

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First stop on our San Francisco trip
great safe hotel, nice people, and best breakfast ever!
於 2023 年 9 月住了 3 晚
Dean 於 2023年9月27日的回應
Wow, excellent, just what we strive to deliver! Thanks so much for your review and business!

10/10 優異

Jakob

於 2023 年 9 月住了 5 晚
Dean 於 2023年10月18日的回應
Thank you for your great review, we look forward to your next visit!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Dean 於 2023年9月25日的回應
Thanks for the review

10/10 優異

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff and the snacks. We stayed in a wonderful accessible room for my Mother who was in a wheel chair.
於 2023 年 9 月住了 1 晚
Dean 於 2023年9月19日的回應
We are so glad everything went as you had hoped...until the next time!

8/10 不錯

James

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The sleeping room floors need to be wet mopped daily. Floor is a hard surface and collects dust and dirt easily.
於 2023 年 9 月住了 2 晚
Dean 於 2023年9月19日的回應
Thanks for your input and we will try to make sure to do just as you said, it is an every day thing!

6/10 一般

Emily (Palmdale)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Sophia CSR 於 2023年9月5日的回應
Hi Emily,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

10/10 優異

Kevin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was affordable and convenient for our needs
於 2023 年 8 月住了 1 晚
Sophia CSR 於 2023年8月28日的回應
Hi Kevin,Thank you for sharing your feedback with us. We're glad to hear that our hotel's affordability and convenience met your needs during your stay. Your satisfaction is important to us, and we're pleased to have provided a positive experience. We hope to have the opportunity to welcome you back in the future and continue to meet your expectations.

4/10 欠佳

Taylor

讚好:住宿狀況
不滿:整潔度
Stayed here for the concert weekend and when we got to our room we noticed ants on the floor, pulled back the sofa in the room to see ants surrounding crumbs left under the sofa. Attempted to go to front desk and waited for no one to be at front desk and no bell to ring. We finally went back an hour later and got a hold of someone who thankfully moved us to another room for the night until our original rooms ant problem was resolved the next day. There were crumbs in the new room on the floor as well but thankfully no ants. They also offer “ Complimentary full breakfast. Hot Eggs, Breakfast Meat, Sweet Breads, Juices, Hot Cereal, Coffee.” But there were no eggs or meats available only frozen burritos, sweet breads, juices, coffee, and I believe apples. Quiet area and rooms did the job, but I wouldn’t personally stay there again.
於 2023 年 7 月住了 2 晚
nicole 於 2023年8月4日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 優異

adrian

於 2023 年 7 月住了 1 晚
Dean 於 2023年8月21日的回應
Thanks for the great review and we look forward to your next visit!

8/10 不錯

Catherine

於 2023 年 7 月住了 4 晚
Dean 於 2023年8月21日的回應
Thanks for a good review and we are happy to see you the next time you are in the area!

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We stayed for a visit to Santa Clara University. It was easy to walk to the campus from the hotel. It was clean and well run. The staff were courteous and accommodating when we arrived late and needed extra time to check out in the morning. Lots of breakfast options in the morning.
於 2023 年 6 月住了 1 晚
Dean 於 2023年7月3日的回應
Thanks so much for staying with us when coming to the campus. Until next time, safe travels!

8/10 不錯

Barbara

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Dean 於 2023年7月3日的回應
Thank you Barbara!!!

10/10 優異

Sherwin Peter

讚好:整潔度、職員與服務和住宿狀況
Great location! Great staff!
於 2023 年 6 月住了 2 晚
Dean 於 2023年6月28日的回應
Thanks so much for the awesome review!

10/10 優異

Cruz Gonzalez

於 2023 年 6 月住了 1 晚
Dean 於 2023年7月11日的回應
Thanks for the great review!

10/10 優異

Nancy Victoria

讚好:整潔度、職員與服務和住宿狀況
The inside of the hotel was remodeled and looked really nice. I didnt like that there wasnt a pool for kids to hang out
於 2023 年 6 月住了 1 晚
Dean 於 2023年6月21日的回應
I agree about the pool as that would be a cool amenity...we just don't have the space for it.

10/10 優異

Chelsea

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Dean 於 2023年6月21日的回應
Thanks for the stars!!!

10/10 優異

Cruz Gonzalez

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Dean 於 2023年6月14日的回應
Thanks for the review, see you soon.

10/10 優異

Adan

讚好:整潔度、職員與服務和住宿狀況
Check in was quick and easy, property os wel kept
於 2023 年 5 月住了 1 晚
Dean 於 2023年6月5日的回應
Thanks for the great review and we look forward to your next visit...

10/10 優異

Rumena

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Convenient
於 2023 年 5 月住了 1 晚
Dean 於 2023年6月5日的回應
Thanks!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Great except….
Most of our stay was great. Except in the shower there’s no place/space to put your shower toiletries. You have to put it on the floor and keep bending down to retrieve it. Not great for people with back issues. Please fix it. Otherwise, all seems great.
於 2023 年 5 月住了 3 晚
Dean 於 2023年6月5日的回應
Thanks for the review. We do have a rack designed for small toiletries installed in each shower. I'm sorry if you did not find it large enough.