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Gran Karmel Hotel

3.0 star property
Two refreshing outdoor pools await at this hotel near Xetulul Theme Park, where travelers can enjoy local breakfast flavors and stay connected with free WiFi

Choose dates to view prices

Gran Karmel Hotel provides a convenient base near Xetulul Theme Park. Guests start their day with local cuisine at breakfast before cooling off in one of the two outdoor pools. Free WiFi is available throughout the public areas for those needing to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is HK$790
HK$964 total
includes taxes & fees
6 Apr - 7 Apr

Room options

View all photos for Standard Double Room, Garden View

Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
Champagne service
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Santa Cruz Mulua, Gran Karmel Hotel is near theme parks. San Antonio de Padua Church and Parque Arqueológico Takalik Abaj are local landmarks, and travellers looking to shop may want to visit Trama Textiles and La Democracia Market. Parque de Aventura Xejuyup and Xetulul Theme Park are also worth visiting. Visit our Santa Cruz Mulua travel guide
Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003

What's nearby

  • Gran Jaguar Xetulul
    Xetulul Theme Park
    13 min walk - 1.1 km
  • Xocomil Waterpark
    13 min walk - 1.1 km
  • Parque de Aventura Xejuyup
    18 min walk - 1.5 km
  • Dino Park
    11 min drive - 2.5 km

Getting around

  • Retalhuleu (RER)
    25 min drive

Restaurants

  • Kapa Hapa
    8 min walk
  • Restaurante La Hacienda
    7 min walk
  • Pollo Campero
    4 min drive
  • Burguer King Retalhuleu
    4 min drive
  • Cafetos
    8 min drive

About this property

Gran Karmel Hotel

Property highlights
Gran Karmel Hotel provides amenities, such as a garden and a restaurant. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • 2 outdoor pools
  • Free self-parking
  • Local cuisine breakfast (surcharge), coffee/tea in reception and a 24-hour front desk
Room features
All guest rooms at Gran Karmel Hotel offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as minibars and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 43-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 114 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Gran Karmel Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Gran Karmel Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Gran Karmel Hotel on 6 Apr 2026 start from HK$790, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Karmel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Karmel Hotel?

Self-parking is free at this property.

What time is check-in at Gran Karmel Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Karmel Hotel?

Checkout is at noon.

Where is Gran Karmel Hotel located?

Situated in Santa Cruz Mulua, this hotel is within a 15-minute walk of Parque de Aventura Xejuyup, Xetulul Theme Park and Xocomil Waterpark. Dino Park is 1 mi (1.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Karmel Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge me double after I call Expedia and also very bad bad service about person
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth Betzabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the place
Stayed 2 nights in Nov 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities
Buen servicio
Stayed 3 nights in Aug 2025

10/10 Excellent

Dacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable .
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje familia

Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja.
Stayed 2 nights in Jul 2025

4/10 Poor

VICTOR

Liked: Staff & service
Disliked: Property conditions & facilities
No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
Stayed 1 night in Jun 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Nov 2024

4/10 Poor

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Dec 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Fulvia

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Leynner

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Oliver

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024