Santa Firmina Hotel with Pool

"Nuestra experiencia en Relais Villa Baldelli fue excepcional. Nos sentíamos como dentro de una película. El personal sumamente amable, el desayuno delicioso. Las tortas que ofrecían eran hechas en casa, y los croissants se deshacían en la boca. La ubicación ideal, con una vista preciosa de Cortona. Una verdadera villa toscana. Sí creo que deben remodelar los baños. La ducha era muy incómoda y el lavatorio tenía una fuga. Al alfombra de la escalera se ve bastante gastada, así como unos muebles. No le puedo dar un 100% de calificación por esos detalles, pero un 90% se lo gana."

"This is an incredible oasis in the hills of Tuscany. The restaurant is terrific, the rooms are beautiful and the staff is exceptional "

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"Excellent staff and experiences! We had a wonderful time."

"Overall great. It was a bit colder when we went. I wish they put heat lamps in outside seating areas in the evenings. I did ask and they put one but it needed time to heat up. But other than that - amazing stay! "