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馬耳他火山概念

4.0 星級住宿

La Maltese Caldera Concept

選擇日期查看價格

評價

7.6 分，滿分 10 分，
不錯

人氣設施服務

  • 泳池
  • 包早餐
  • SPA
  • 人寵共融
  • 免費 Wi-Fi
  • 空調

客房選擇

可用嘅客房篩選條件
正在顯示 9 種房型 (共 9 種)

載入所有Superior Double Room Semi Private Pool - Inland View的相片

高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

Superior Double Room Semi Private Pool - Inland View

  • 城景
  • 258 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床
  • 免費 Wi-Fi

載入所有蜜月套房, 熱水浴缸, 海景 (Caldera View)的相片

蜜月套房, 熱水浴缸, 海景 (Caldera View) | 高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

蜜月套房, 熱水浴缸, 海景 (Caldera View)

  • 海景
  • 258 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床
  • 免費 Wi-Fi

載入所有Prestige Suite Outdoor Hot Tub Caldera View的相片

Prestige Suite Outdoor Hot Tub Caldera View | 高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

Prestige Suite Outdoor Hot Tub Caldera View

  • 海景
  • 484 平方呎
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 免費 Wi-Fi

載入所有套房, 熱水浴缸, 海景 (Master - Caldera View)的相片

套房, 熱水浴缸, 海景 (Master - Caldera View) | 客廳 | 32 吋智能電視連數碼電視頻道、電視

套房, 熱水浴缸, 海景 (Master - Caldera View)

8.0 分，滿分 10 分
很好
(1 則評價)
  • 海景
  • 1076 平方呎
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床
  • 免費 Wi-Fi

載入所有家庭別墅, 私人泳池, 海景的相片

高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

家庭別墅, 私人泳池, 海景

  • 海景
  • 1346 平方呎
  • 2 間睡房
  • 可容納 7 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 2 張標準雙人梳化床
  • 免費 Wi-Fi

載入所有Deluxe Apartment, Sea View (Caldera View)的相片

Deluxe Apartment, Sea View (Caldera View) | 高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

Deluxe Apartment, Sea View (Caldera View)

  • 海景
  • 645 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張加大雙人床
  • 免費 Wi-Fi

載入所有普通套房, 熱水浴缸 (Caldera View)的相片

普通套房, 熱水浴缸 (Caldera View) | 高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

普通套房, 熱水浴缸 (Caldera View)

  • 海景
  • 258 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床
  • 免費 Wi-Fi

載入所有Premiere Suite Outdoor Hot Tub Caldera View的相片

Premiere Suite Outdoor Hot Tub Caldera View | 入口

Premiere Suite Outdoor Hot Tub Caldera View

  • 海景
  • 1076 平方呎
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 免費 Wi-Fi

載入所有Two Bedroom Suite with Inland View - Private Pool的相片

高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

Two Bedroom Suite with Inland View - Private Pool

  • 城景
  • 538 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 免費 Wi-Fi

其他推薦

廣告

安托佩拉豪華 SPA 酒店

Santorini
  • 泳池
  • 包早餐
  • SPA
  • 包車位
9.2 分 (滿分為 10 分)，卓越，261 則評價 篇評價
現售 HK$1,396
合共 HK$1,722
連稅及其他費用
5 月 21 日 - 5 月 22 日
安托佩拉豪華 SPA 酒店
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

馬耳他火山概念位於聖托里尼。伊亞城堡及古提拉同為知名地標；如果想盡賞此區的自然風光，還可以探索聖托里尼火山口及卡馬利海灘。Tramonto ad Oia及海事博物館同樣不容錯過。你既可在附近暢玩橡皮艇及潛水，亦可投入精彩的騎馬及越野單車戶外活動中！瀏覽我們的聖托里尼旅遊指南
地圖
Imerovigli Area, Santorini, South Aegean, 84700

附近景點

  • 聖托里尼火山口
    聖托里尼火山口
    2 分鐘路程 - 0.2 公里
  • 費拉到伊亞步道
    9 分鐘路程 - 0.8 公里
  • 聖尼古拉奧斯
    10 分鐘路程 - 0.9 公里
  • 多米尼加修道院
    3 分鐘車程 - 2.7 公里
  • 提拉史前博物館
    3 分鐘車程 - 3.1 公里

交通資料

  • 聖托里尼國內機場 (JTR)：16 分鐘車程

餐廳

  • Volkan on the Rocks
    19 分鐘路程
  • Καφέ της Ειρήνης (Irini Cafe)
    20 分鐘路程
  • AROMA GEFSIS
    4 分鐘路程
  • Onar
    12 分鐘路程
  • Mama Thira
    15 分鐘路程

住宿資料

馬耳他火山概念

位於聖托里尼火山口附近的高級酒店
不妨考慮入住馬耳他火山概念，住宿提供免費即叫即煮早餐、機場接駁車和池畔酒吧等設施服務。想要慰勞自己、放鬆一下，不妨多加利用 Spa 服務，做個按摩、體膜護理或身體療程。住宿提供房內免費 Wi-Fi，還有露台和咖啡室。
住宿的設施服務還有：
  • 設有室外泳池，還有躺椅
  • 單車租借服務、來回機場接駁車 (費用另計)、特快退房
  • 特快入住登記、大堂咖啡/茶、禮賓服務
  • 禁煙住宿、沙灘巾、行李寄存
客房特色
馬耳他火山概念的所有客房都有高級寢具、空調等貼心服務，以及免費 Wi-Fi和夾萬等 設施服務。
其他設施服務還包括：
  • 浴室有名牌梳洗用品和淋浴設備
  • 32 吋智能電視，提供數碼頻道
  • 陽台或庭院連傢俬、衣櫃或壁櫥和咖啡機/沖茶器

類似住宿

餐廳
Cresanto 豪華套房
Santorini
  • 泳池
  • 浴缸
  • SPA
  • 包車位
9.6 分 (滿分為 10 分)，完美，313 則評價 篇評價
現售 HK$1,609
合共 HK$1,964
連稅及其他費用
5 月 23 日 - 5 月 24 日
Cresanto 豪華套房
比較類似的住宿

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi
  • 部分公共區域提供：免費 Wi-Fi

泊車及交通

  • 店內不設車位
  • 店外設有免費車位
  • 街邊設有泊車位
  • 來回機場接駁車服務 (收費)

餐飲

  • 免費即叫即煮早餐供應時段：每日 08:00 至 11:00
  • 1 間池畔酒吧
  • 1 間咖啡店/咖啡室
  • 1 間酒吧/酒廊
  • 公共空間提供咖啡和茶

休閒活動

  • 1 個室外泳池
  • 帆船活動
  • 直升機/飛機遊
  • 室外泳池 (旅客可進出)
  • 單車租借服務
  • 綿羊仔/非機動車租借服務
  • 鋼琴

便利服務

  • 24 小時接待處
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬
  • 禮品店/書報攤

旅客服務

  • 行李搬運服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 開床服務
  • 禮賓服務

戶外設施

  • 沙灘巾
  • 泳池躺椅
  • 露台

SPA

  • 身體磨砂
  • 房內按摩服務
  • 美甲/護足
  • 美容療程
  • 深層組織按摩
  • 體膜護理

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 無升降機
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 2 棟建築
  • 2 層樓層
  • 建於 2001 年
  • 宴會廳
  • 接待廳
  • 禁煙住宿

客房設施服務

睡房

  • 高級床上用品
  • 遮光布簾

浴室

  • 毛巾
  • 牙膏牙刷
  • 名牌梳洗用品
  • 私人浴室
  • 拖鞋
  • 肥皂
  • 花灑
  • 洗頭水
  • 風筒
  • 浴袍
  • 廁紙

娛樂

  • 32 吋附數碼頻道的智能電視

餐飲

  • 免費樽裝水
  • 咖啡機/沖茶器
  • 客房送餐服務
  • 特濃咖啡機
  • 迷你吧

其他設施

  • 夾萬
  • 空調
  • 按要求提供熨斗/熨衫板
  • 從外部走廊進入
  • 提供相連客房
  • 暖氣 (恆溫)
  • 隔音房
  • 電話

政策

入住

入住時段開始時間：14:00；入住時段結束時間：05:30
特快登記入住
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房
延遲退房需額外付費
特快退房

特別入住指示

住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

寵物免費入住
輔助動物豁免收費

小童與加床

此住宿恕不允許 16 歲或以下兒童入住；歡迎所有 16 歲以上旅客
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用，並可能包含適用稅項：

  • 住宿會代城市徵收稅款，有關稅項按季調整，可能非全年適用。或設其他豁免或減收情況，詳情請透過預訂確認內的資料與住宿聯絡。
  • 城市稅如下： 11 月 1 日 - 3 月 31 日每間住宿每晚 EUR 3.00 。
  • 城市稅如下：4 月 1 日 - 10 月31 日 每間住宿 每晚 EUR 10.00。

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 延遲退房需額外付費

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

此住宿不設電梯
根據國家/地區法例規定，於此住宿進行的現金交易不得超過 EUR500。詳情請向住宿查詢，聯絡資料請見預訂確認。
泳池開放時間為 09:00 至 18:00
按摩服務必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
16 歲或以下之兒童恕不招待
住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求
鄰近建築物正在施工中，因此可能有噪音問題
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)

常見問題

馬耳他火山概念是否設有泳池？

是，此住宿設有室外泳池。泳池 09:00–18:00 開放。

馬耳他火山概念是否寵物友善住宿？

是，此住宿允許旅客攜帶寵物入住。

馬耳他火山概念的泊車位收費多少？

附近設有免費停車場。

馬耳他火山概念的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：05:30。

馬耳他火山概念的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費。

馬耳他火山概念是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。接駁交通按單程收費。

馬耳他火山概念位於哪裡？

此酒店位於聖托里尼，距離阿吉歐斯喬治教堂和聖托里尼火山口僅幾步之遙。步行 10 分鐘即可到達費拉到伊亞步道和斯卡羅斯岩。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

馬耳他火山概念的評價

7.6

不錯

8.0

整潔度

8.0

地點

8.0

職員與服務

7.6

住宿狀況
10 分評分，優異；104 則評價中有 41 則
8 分評分，不錯；104 則評價中有 31 則
6 分評分，一般；104 則評價中有 13 則
4 分評分，欠佳；104 則評價中有 6 則
2 分評分，很差；104 則評價中有 13 則

評價

真實評價

10/10 優異

Cristopher G

讚好：整潔度、職員與服務和設施服務
good place to stay
於 2024 年 11 月住了 7 晚
真實評價

10/10 優異

Luis

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very nice and in my opinion it has the best view of all Santorini. The personal is very nice. The breakfast could improve a bit, since it is a 4 star hotel. I would really recommend to stay in this hotel if you are looking for a nice view and quiet place.
於 2024 年 10 月住了 2 晚
真實評價

10/10 優異

Barri

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location with stunning views. Excellent attentive staff, especially Costa the manager. Th room is huge and beautiful with tiles floor. Hot tub in the front. Great breakfast. I would stay there again in a heart bit.
於 2023 年 9 月住了 5 晚
真實評價

8/10 不錯

Rachel

讚好：整潔度、職員與服務和住宿狀況
The property was incredible, the views were amazing, the staff was incredibly helpful and accommodating, the only downfall was the busy restaurant in front of the rooms, hard to enjoy a peaceful night in the hot tub with a restaurant right in front, otherwise I highly recommend all of it. The hotel is set very well in the middle of the island and I was able to get around the whole island in 3 days
於 2024 年 5 月住了 3 晚
真實評價

10/10 優異

Victoria l

讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay was great. Went with my husband and we booked the room with the master caldera view. The hot tub was great and we asked them clean it before we got in. They did it with no hesitation. The only downside was the restaurant at the hotel being pricey but you have an amazing view and the staff was so welcoming. Would recommend this hotel for couples and families
於 2024 年 5 月住了 3 晚
真實評價

6/10 一般

Sharmil

讚好：住宿狀況
The property has awesome view of Caldera. Standard Room Suite was basic given it was rated 4 stars. Shared pool did not have any umbrella or covering above to protect from sun and enjoy in the day time. Great breakfast, out door lounge, and view of the caldera.
於 2023 年 9 月住了 2 晚
真實評價

8/10 不錯

Miss G

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice view

What a view... That is predominantly what you are paying for here but it is stunning! The prices in the budda bar are over inflated so best to find other places to eat and drink! Breakfast choice was good and room was spacious and cleaned daily but definitely not 5 star in our experience 🌟🌟🌟
於 2023 年 8 月住了 7 晚
真實評價

10/10 優異

Tuan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2023 年 10 月住了 4 晚
真實評價

10/10 優異

Aileen

讚好：整潔度、職員與服務和住宿狀況
La Maltese was a perfect spot for us. There were 4 of us- 2 moms and 2 16 year old girls. We stayed in from 107. The room was beautiful, big, comfortable, and very clean. We had a beautiful view of the caldera. The hotel was centrally located- perfect location. It was walking distance to Fira (about 20 min). There were many places to go out to eat around the area. At night, the girls would sit in the jacuzzi. The breakfast at the restaurant that came with the room was delicious- a lot to choose from. The host/hostess of the hotel was so helpful, called a cab for us when needed, gave suggestions on where to visit, etc. I would definitely stay again.
於 2023 年 6 月住了 5 晚
真實評價

6/10 一般

Kristie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was quite a bit older than it appeared in the photos but still beautiful and the view was out of this world! We didn’t expect a blow up soft tub but it was nice and we used it. We booked a room with wifi however did not have wifi in our room at all, the staff were nice and tried to fix it but the honeymoon suit is the furthest away and was a dead zone for data and wifi. I was a little bit disappointed in this staff due to the price but we made the best of it.
於 2024 年 9 月住了 2 晚
真實評價

4/10 欠佳

Elaina

讚好：整潔度和住宿狀況
不滿：職員與服務
Most accommodations in Santorini deserve an automatic 5 stars naturally on the view alone! Truly one of the most magical places on Earth. The property itself is so great - high point in Imerovigli with a stunning view and spacious rooms - air conditioned and well maintained. Service could certainly improve - in terms of communication and follow up. We scheduled our car service through the hotel and they were late and difficult to communicate with. They also didn’t communicate before or after booking that the pool has limited hours which seems unusual.
於 2024 年 6 月住了 2 晚
真實評價

10/10 優異

Romaric

讚好：整潔度、職員與服務、設施服務和住宿狀況
Je ne comprends pas bien les avis négatifs... L'appartement était très propre, les linges de salles de bain changés tous les jours, le ménage et les les lits faits... situation très calme également. Le personnel est toujours souriant et le manager prend le temps de discuter et de conseiller. Après être allés d'un bout à l'autre de l'île, les points de vue sont magnifiques mais la vue depuis la Maltese est incroyable, pour moi la plus belle vue sur la Caldera. Magnifique. La période de mi octobre à début novembre est idéale : plus de foule, on peut se promener en toute quiétude. Température 23 jour / 17 nuit avec un peu de vent
於 2024 年 10 月住了 7 晚
真實評價

10/10 優異

Samuel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Sunset paradise for my girlfriend's birthday

We had a pleasurable stay at La Maltese Concept. Our room (109) had it's own private balcony where the hottub was. It was here where we watched the incredible sunsets from the comforts of our room and as the twilight turned night we glazed at the stars. The room was an adequate size. Big enough to fit two massage beds as requested an hour massage for my girlfriend's birthday. The bathroom was cave-like, but one fault I would have to comment is that the shampoo and conditioner didn't get replenished over our three night stay and the flush sometimes didn't work...but then it did again. Breakfast was included and the continental breakfast served to us at the Buddha-bar was enough to sustain us until lunch. Would stay here again for the views and the quietness compared to places in Fira and Oia.
於 2024 年 5 月住了 3 晚
真實評價

4/10 欠佳

真實旅客

原本订的房间当天被通知有问题不能入住，说帮我们换去oia有户外按摩浴缸的房间，结果没想到其实是downgrade，房间比我们原本入住的普通房间更便宜，而且开了外面的按摩浴缸整个房间就会一直跳电，投诉要换房，结果问我们要回去住原本那间热水器坏了的房间吗？完全没有帮我们想办法，只叫我们把按摩浴缸关掉
於 2017 年 10 月住了 2 晚
真實評價

2/10 很差

Elaheh

不滿：職員與服務
Do not book this place!!! You will feel disrespected and humiliated after your stay. They double book the hotel for guests and weddings at the same time!! Very strange and I don’t know how they get away with this! Basically you pay to use the open area and amenities of the hotel, but every day after 4 PM, they shut down the open area completely, and they won’t even let guess to walk to the lobby. No one will take responsibility for this and they literally ask you to leave the lobby and not interrupt with the wedding!! It’s very frustrating and there’s not much you can do. Remember, if you’re sitting at a nice table outside in your hotel, having a drink and people walk in from outside, staff will come to you and ask you to move and seat elsewhere because other people would want to seat and eat dinner. It’s humiliating in front of other people. I’m writing this because I know people spend money and go to this beautiful island to enjoy their time, and I don’t want what happened to us to happen to anybody else’s. Do yourself a favor and look for another place.
真實評價

6/10 一般

Alyssa

讚好：職員與服務
Our Family Villa was made up of 2 separate rooms that don't join doors but rather share a balcony area. There were about 2 levels of stairs we had to walk up to our rooftop to enjoy the plunge pool. The plunge pool/jacuzzi was however sharing a glass partition with the behind neighbors who just watched us swim? It was a bit awkward. Well over 100 stairs to reach the lobby. Rooms were not well kept, several appliances in the room that didn't work such as speakers, a phone, a clock. Great price, we didn't stay in the room much however and wouldn't return to be honest.
真實評價

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was lovely, with incredible views and a nice setup. Our suite was spacious and had plenty of room for the 4 of us, and had a nice outdoor space. We really enjoyed sitting on the patio and watching the sunset. The staff was very friendly and helpful, and took care of everything we needed. It was pricey but not as much as some neighboring properties, so I thought it was a good value. The location is nice as well -- close to plenty of restaurants and in a central location for getting around the island. I would definitely recommend staying here.
於 2022 年 7 月住了 1 晚
真實評價

8/10 不錯

cindy de

讚好：整潔度、職員與服務和住宿狀況
It was a pleasant experience. The views were stunning. There was a wedding/ party every day at the hotel but it was all very respectfully done and dusted by 11pm. Breakfast was good and housekeeping excellent.
於 2022 年 5 月住了 7 晚
真實評價

10/10 優異

Kousay

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location, magnificent views. The suite was lovely, clean and comfortable Most importantly the staff are excellent. The manager Mr Aggelos personally ensured that all needs are met. I would like to thank him and thank all his staff for the great hospitality. Because of his great personality, professionalism and huge efforts to make our stay as pleasant as possible We have enjoyed our holiday and stay in every sense.
於 2020 年 8 月住了 5 晚
真實評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Poor customer service to get a refund. Booking was cancelled due to Covid. They are refusing to give a refund. Do not travel to this place.
於 2020 年 8 月住了 4 晚
真實評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location and views are excellent! The front desk staff and managers were extremely nice, helpful and pleasant! Anita was Amazing! she accommodated all my requests and was very friendly and helpful and knowledgeable! So was the manager Angelo who was very pleasant helpful and friendly! He offered me to stay at the Villas which were brand new he also took me to tour the villas and he even showed me how to download driving directions on Google and use it offline because I didn't have WiFi on the road. Service was a bit slow for breakfast but the staff was very friendly! I will definitely Recommend La Maltese Estate, Buddha Bar Beach in Santorini. Very Good Experience! will stay there again! K
於 2019 年 9 月住了 4 晚
真實評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Angelo, Annita, and the entire staff were amazing. Very friendly and proactive to delight their guests and arrange any accomodation or tour of necessary. From the moment we arrived, Angelo made us feel like family in his hotel. Wonderful breakfasts daily with magnificent views. The sea view villas are not walking distance, so the hotel transfers you back and forth, but the wait was never long, and we enjoyed the privacy. Thank you La Maltese!
於 2019 年 9 月住了 3 晚
真實評價

2/10 很差

真實旅客

不滿：整潔度、設施服務和住宿狀況
The view was the only thing that was worth it. The room I paid for wasn’t given to me and they still haven’t given a good explanation! I was supposed to have a Junior Suite with view and a Hot tub, which are below the main building of the hotel. The pic on the reservation show’s exactly what is below the main building. Instead, I was given a decrepit dirty room, that smelled bad because the walls of the bathroom we’re moldy. The bath leaked everywhere, with rusty handles and vanity tap broken. The bed mattress felt like a box spring was completely uncomfortable. And to make matters worse I wasn’t able to sleep because an electrical beep kept on going on and off all night long and day! The furniture and appliances were dirty. I’ve never experienced such bad service by a hotel, their employees are friendly, but they aren’t truthful, they pretend to not know how i was given such, room. I actually told them they should be ashamed to even rent such room, but you can tell they don’t care. Last night they moved me into another hotel they own, it wasn’t part of the original reservation, which a at first look it looked fine but the sink didn’t drain and it smelled like the sewer and they had ants. I just couldn’t wait to leave this awful place. I do not understand how Buddha Bar can be associated with such a business with such low standards, what a dishonest place! I will review this place on different websites because travellers should be warned. PEOPLE BEWARE!
於 2019 年 9 月住了 3 晚
真實評價

2/10 很差

SS

不滿：職員與服務
DO NOT STAY HERE!!! We arrived at the hotel late from the ferry with two small sleepy children and no one was at the front door to help us from the taxi to the lobby. When we entered the lobby the concierge seemed surprised that we were there and called another woman, who then called the manager. The manager came a 1/2 hour later and said (after another 1/2 hour of “checking”), that he couldn’t find our pre-paid reservation and had NO ROOMS. He said he would put us up in another 5 star property but when he got to the hotel it was a much inferior room and resort. I paid $525 per night for a superior caldera room with a hot tub and the room they put me in was $330/night with no view and leaking water everywhere. I was not refunded the difference and all Expedia gave me for the trouble was a $100 coupon as a consolation prize. The hotel is a complete scam and I cannot believe that Expedia does business like this. The manager and his team are con artists.
於 2019 年 8 月住了 2 晚
真實評價

4/10 欠佳

Rafael

讚好：整潔度
不滿：住宿狀況和客房舒適度

Propaganda enganosa

O hotel se vende no hoteis.com como 5 estrelas. Não é. O quarto é velho, a cama é um colchão de péssima qualidade em cima de um suporte, o vaso sanitário tem aquela tampa de plástico igual boteco. Pintura do quarto descascando e toda mal feita. A piscina so pode ser usada ate as 18h, pois há um bar no local que nitidamente é a prioridade deles. Ou seja, a vista que é praticamente a única coisa boa que sobra, nao pode ser apreciada de dentro da piscina no horário do por do sol. Resta a varanda do quarto, que pelo menos é aconchegante. Limpeza era boa, e não faltou dignidade na estadia, porém o hotel não parece nem ter 04 estrelas, que dirá 05... Para piorar, no dia do checkout, as 12h em ponto, vieram perguntar se ja estávamos saindo. Não deram nem 15 minutos de tolerância ao horário e nem tiveram a gentileza de perguntar de outra forma, como questionando se precisávamos de alguém para buscar as malas, como era o caso. Para quem espera algo de 03 estrelas com vista para a caldera, até vale a pena. Pelo que a propriedade se vende, acho furada.
於 2019 年 8 月住了 3 晚