We arrived at 2:30pm and waited for 2 hours till 4:30pm to get a room ! Staff claimed that my room are not yet ready! Disappointed for the late check in !
And in the second day ,after playing at the pool till 3pm and back to room for rest ,sadly the room has no housekeeping service ,I didn’t put any do not disturb alert n after clarify ,staff said too busy so not yet do the house keeping. What a bad experience ! The facilities overall meet a 5 star level however the services is much much below standard.