“The staff was incredible! I did the Hilton virtual key because my flight got in around midnight and when I got up to my room my door was wide open. The staff handled it so kindly, and they even sent the security guard up to my room with me while moving me to a new one. Both were so kind and handled the situation perfectly.
I will say the rooms are nice but the bed and pillows are awful. I’m not too picky when it comes to that stuff but my neck is still pretty tweaked.
Otherwise great staff……
“The staff was incredible! I did the Hilton virtual key because my flight got in around midnight and when I got up to my room my door was wide open. The staff handled it so kindly, and they even sent the security guard up to my room with me while moving me to a new one. Both were so kind and handled the situation perfectly.
I will say the rooms are nice but the bed and pillows are awful. I’m not too picky when it comes to that stuff but my neck is still pretty tweaked.
Otherwise great staff……
Jen