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艾瑞克酒店的評價

3.5 out of 5
艾瑞克酒店
Podcarina 1, Sarajevo

評價

8.0

很好

10 分評分，優異；86 則評價中有 28 則" "
8 分評分，不錯；86 則評價中有 38 則" "
6 分評分，一般；86 則評價中有 12 則" "
4 分評分，欠佳；86 則評價中有 5 則" "
2 分評分，很差；86 則評價中有 3 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

9.4/10 

設施服務

7.8/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

wai chun

行路到景區很方便
路太乱太窄

6/10 一般

真實旅客

讚好：職員與服務
General Manager 於 2016年11月21日的回應
Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes

8/10 不錯

Ka Kik (Hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
It's very nice
General Manager 於 2016年11月23日的回應
Dear, Thank you for stay in our hotel. We are happy if you are satisfied. Best wishes,

8/10 不錯

James

讚好：整潔度和職員與服務
於 2024 年 4 月住了 7 晚

2/10 很差

ayse

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dont stay at the hotel
Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us.
於 2023 年 12 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad!
It is very close to the sights, but you have to climb a very steep hill to reach the hotel. The room and bathroom were not very clean. There were even lipstick marks on the glasses in the room. They do not provide any of the services listed on the site, they do not help. To sum up, it was a stay that doesn't suit that beautiful city.
於 2023 年 11 月住了 3 晚

10/10 優異

SERMIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Hotel Herc 於 2023年11月17日的回應
Dear guest, thank you for the review, we sincerely appreciate it. We are glad that you had a good stay. Thank you for choosing our hotel. Best regards

8/10 不錯

Ellen Harriet

讚好：整潔度和職員與服務
於 2023 年 6 月住了 2 晚

10/10 優異

Mustafa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

2/10 很差

Elvis

於 2023 年 4 月住了 1 晚

8/10 不錯

Stephen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The climb outside was exhausting.
於 2022 年 9 月住了 1 晚

10/10 優異

Naveed

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent! Will stay there again.
Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions.
於 2022 年 8 月住了 2 晚

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 3 晚

10/10 優異

mirsada

於 2022 年 7 月住了 3 晚
EDINA 於 2022年7月19日的回應
Poštovana Mirsada, Zahvaljujemo se sto ste bili nasi gosti.I drago na je sto ste uzivali u hotelu i Sarajevu. Lijep pozdrav za Vas od Herc tima

10/10 優異

Eyüp

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super, einfach klasse
於 2022 年 6 月住了 3 晚
EDINA 於 2022年6月19日的回應
Dear Eyup, Thank you for being our guests.It was our pleasure to host you. Best regards

8/10 不錯

mirsada

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
EDINA 於 2021年12月31日的回應
Poštovana, Zahvaljujemo se na recenziji. Zadovoljstvo nam je bilo ugostiti Vas. Lijep pozdrav Hotel Herc

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cerca del centro y un personal excepcional, desayuno excelente, vista preciosa
於 2019 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Check in was a breeze and the people were lovely. The room was perfect for the 4 of us and had room for one more. Location was great and parking was easy.
於 2018 年 9 月住了 1 晚
Hotel HERC 於 2018年9月20日的回應
Dear guests, Thank you very much for your praise. We will try to be as good as possible! Best regards, HOTEL HERC

8/10 不錯

真實旅客

讚好：職員與服務
不滿：整潔度
Nice hotel close to old city.
Everything was ok exapt that our extrabed was not there when we came. But the stuff was really kind. The cleaning could have been more often and we missed some facitilities in The kitchen.
於 2017 年 9 月住了 7 晚
RECEPTION 於 2017年11月8日的回應
Our dear guests, Thank you for being our guests and thank you for nice comments. Best regards

8/10 不錯

Jasmin (Seattle)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice small hotel next to old city
it was good but there was not water during night in whole city
於 2017 年 8 月住了 3 晚
HOTEL HERC 於 2017年12月10日的回應
Dear guests, Thank you for being our guests and the lovely comments and ratings. Best regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Hotel, in toller Lage
Das Hotel liegt ca. 5-10 min vom Zentrum entfernt. Wir hatten einen tollen Aufenthalt, die Mitarbeiter waren sehr freundlich, das Zimmer war riesig.
Edina 於 2017年4月15日的回應
Dear our guests, Thank you for being our guests and the lovely comments and ratings. best regards

10/10 優異

Erik (Baarn)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Uitdstekend hotel op gunstige locatie!
Hotel Herc is een prima, kleinschalig hotel op een gunstige locatie ten opzichte van het oude centrum, de Baščaršija (oude bazaar 's en het historische en culturele centrum van de stad), de Ferhadija (winkelstraat) en verschillende bezienswaardigheden. De hotelmedewerkers zijn uiterst vriendelijk en behulpzaam. De ruime kamers zijn keurig en sfeervol. Het ontbijt was prima. Geen buffet, maar verschillende ontbijtproducten op tafel uitgestald (op verzoek kan het ontbijt worden aangepast/uitgebreid).

4/10 欠佳

Lars Edward (Aalborg)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
billigt centralt hotel
Rimeligt ophold. Vi fik dog ikke morgenmad med i prisen, selvom det var anført på hotels.com bekræftelse. Vi var der i November og der blev ikke sløset med varmen. Værelserne var virkelig kolde.
General Manager 於 2016年11月29日的回應
Thank you for choosing our hotel. Best regards

8/10 不錯

Steve (Nottingham)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to the old town
Nice comfortable hotel, although a little dated in its feel. Stayed on the top floor, which is like a small apartment rather than a standard hotel room (and hence no daily cleaning etc). It is at the top of a steep hill, but not worth getting a taxi whilst you're staying there if you can manage the two minute climb at the end of the day. Appear to only take cash - not unusual in Bosnia but needs factoring in.
Hotel Herc 於 2016年11月25日的回應
Dear, Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes, Hotel Herc

8/10 不錯

真實旅客

讚好：客房舒適度
General Manager 於 2016年11月21日的回應
Dear, Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes

10/10 優異

Aldijana (Denver CO)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
Great place to stay. Staff was friendly and room was clean. Very close to Old Town. The shower was AWESOME!
General Manager 於 2016年11月21日的回應
Dear, Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes

8/10 不錯

Ebbe (Flen)

讚好：住宿狀況和客房舒適度
Backigt
Städningen var ej till belåtenhet. Tjafs om vem som skulle städa och när.
General Manager 於 2016年11月23日的回應
Thank you. ! Best regards !

4/10 欠佳

Tom

不滿：整潔度、職員與服務和住宿狀況
General Manager 於 2016年11月26日的回應
Thank you for your rewiev

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Charmantes Hotel in Sarajevo
Das Hotel Herc ist ein kleines , aber sehr charmantes , Hotel in der unmittelbaren Nähe zur Altstadt Sarajevos. Trotz der guten Lage ist es am und im Hotel sehr ruhig. Zudem ist das Personal überaus freundlich und hilfsbereit. Ich würde bei meinem nächsten Aufenthalt wieder dort übernachten , denn das Preisleistungsverhältnis ist sehr gut .
Hotel Herc 於 2016年11月23日的回應
Herr Thomas, vielen dank fur die Komplimente, wir hoffen dass wir wieder in der Zunkfunt sehen werden. Viel Gruss

8/10 不錯

Fredrik (Sverige)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hyggligt hotell med bra läge
Prisvärt hotell på en backe nära till gamla stan. Inget speciellt men det kändes rent och läget är väldigt bra!
General Manager 於 2016年11月23日的回應
Tack för att vara vår gäst. alla de bästa

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
General Manager 於 2016年11月23日的回應
Thank you. Best regards !

6/10 一般

Joel

讚好：職員與服務
不滿：整潔度和住宿狀況
Basic hotel, good location
Good stay. Was surprised and disappointed they would not take credit cards. Major inconvenience getting out this much cash.
General Manager 於 2016年11月21日的回應
Thank you for choosing our Hotel. ! Best wishes !

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年11月23日的回應
Thank you. Best regards !

10/10 優異

Heather

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight Stay in Sarajevo
I arrived at night and quickly found the hotel. I parked my car and was immediately greeted by the hotel staff. They helped me with my luggage and checked me in. I immediately went to my room for the night. The wifi worked great in my bedroom. The bed was comfortable and the room was quiet. When I woke up, I enjoyed the breakfast buffet before walking into old town and doing some sightseeing before checking out and continuing on my road trip.
Hotel Herc 於 2016年11月23日的回應
Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes,

10/10 優異

Richard (Washington, DC)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solid
Hotel Herc was great, especially the staff. Room was modest, yet clean and comfortable. Plenty of warm water, etc. When I fell ill while there, staff was good enough to come to my aid with warm soup. Neighborhood was very well located, but be wary of the very steep hill one climbs to get to it.
General Manager 於 2016年11月23日的回應
Dear, Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes,

6/10 一般

Hicham

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very helpful staff
It was a pleasant little hotel. A fair good walking distance from the bridge area but ok. The staff were very kind and helpful.
Hotel Herc 於 2016年11月25日的回應
Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best regards ! Hotel Herc !

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent choice
Fantastic value for your money. Location excellent + very personal and hearty service.
General Manager 於 2016年11月21日的回應
Thank you for your review. We are happy if you are satisfied. Best wishes,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and nice staff
I had a nice stay Hotel Herc. The staff was very friendly and helpful and the beds were very comfortable.
Hotel Herc 於 2016年11月25日的回應
Thank you for your review, and stay in our hotel. We regards ! Hotel Herc

8/10 不錯

Sam (Dallas, TX)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and clean
Was only there for a night, but the staff were very friendly and helpful providing directions around the city. Would stay again. As others mentioned, there is a bit of a steep hill between the old city and the hotel.
General Manager 於 2016年11月23日的回應
Dear, Thank you for your review, and stay in our hotel. We are happy if you are satisfied. Best wishes,

6/10 一般

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

Robert (Ontario, Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice little hotel on a hill.
The hotel was small but had interesting rooms. Ours was under the roof. Good view of Sarajevo. Staff was very helpful. Good breakfast. Parking was difficult on sloping ground with surface of mostly smooth rocks. Road access to hotel is by a devious route thru tite places and hairpin turn. On foot it is a strate but challenging uphill walk, followed by stair climbing (4 stories and no elevator). That was too daunting for my 76 year old wife, so we took a taxi which was a good option because Sarajevo fares are the lowest in Europe.
Hotel Herc 於 2016年11月23日的回應
Thank you for you rewiev. Best regards!

8/10 不錯

Sandra (Sweden)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cosy hotel in the center
Great hotel in the middle of the city. Nice breakfast and nice room!
General Manager 於 2016年11月23日的回應
Dear, Thank you for your review, and stay in our hotel. Best wishes,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Hotel on a hill
Nice hotel, at the top of a hill. Close to the old city (walking distance, 10 minutes) and perfectly pleasant with a friendly staff.
General Manager 於 2016年11月23日的回應
Dear, Thank you . We are happy if you are satisfied. Best wishes,

6/10 一般

Nils Oskar

讚好：職員與服務和客房舒適度
Bring strong legs!
Hotel Herc is located in walking distance from all the tourist sights in old town Sarajevo. What you don´t see at a normal map is that its on the hillside, and there is a steep walk up to the hotel. The hotel don´t have elevators so you might be climbing a lot of stairs after the walk, so bring strong legs. The room was ok but there was no cleaning or chancing of the towels during my stay, strange.

6/10 一般

Christofer (Göteborg)

不滿：整潔度、住宿狀況和客房舒適度
Hotel Herc i Sarajevo
Hotellets läge var väldigt bra. Nära att gå till gamla stan. Rummet var i dåligt skick. Trasig badrumsinredning och mögel i taket i badrummet. Bra service och fin frukost drar upp betyget något.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

kabo (Tokyo)

讚好：職員與服務
市庁舎に近いホテル
ちょっと坂を上るが、坂の下が市庁舎という便利なロケーション。トラムの駅も近いので長距離バスセンターへも行きやすい。
Hotel Herc 於 2016年11月23日的回應
私達のゲストであることをありがとうございました。すべてのベスト。 Hotel Herc !

10/10 優異

Paula (Helsinki)

讚好：整潔度、職員與服務和住宿狀況
Avulias, kodikas hotelli hyvällä paikalla.
Henkilökunta avuliasta: soittivat juna-aikatauluista Belgradiin ja Mostariin sekä auttoivat portaissa matkalaukun kantamisessa. Viehättävä ja kodikas hotelli , voin suositella.

8/10 不錯

Richard (Portsmouth)

讚好：整潔度和職員與服務
Good hotel well situated
An enjoyable stay. The hotel was in a unique position, up a steep hill, walking distance from the centre. Breakfast and wi-fi were o.k.
Hotel Herc 於 2016年11月23日的回應
Thank you for choosing our hotel. Thank you for nice words. Best regards. Hotel Herc !

6/10 一般

murray (Wollongong)

讚好：整潔度、職員與服務和住宿狀況
Good value but would do well to improve breakfast.
Friendly staff, ok rooms let down by sub standard breakfast.
General Manager 於 2016年11月21日的回應
Thank you for choosing our hotel. Best wishes