Saratoga Springs Saratoga Performing Arts Center Hotels

"The employees are super friendly, accommodating and helpful. Great, very walkable location. I loved the homemade mints at check-in and homemade fudge at check-out!"

"There was no tea in the rooms, or standard Bible for that matter, anyway... They did bring tea bags to room, but no way to heat it in the room and the standard hot/cold/ice water maker on our floor was not giving hot water, even after i figured out how to use it"

"Clean room. Nice common area. "

"Solid, good value"

"Amazing staff! Ben at the reception was really welcoming and helpful. The property was clean, good breakfast, convenient location. Will definitely return. "

"Don’t judge a book by its cover! From the outside, the house may seem simple, but once you step inside it’s a completely different story. The space was very clean, comfortable, and thoughtfully decorated. You can tell a lot of attention went into the details, which made the stay feel really welcoming. The bath towels were great as well. Overall, we really enjoyed our stay and appreciated the care that clearly went into the space."

"Stayed for the weekend for the chess tournament. Close proximity to shops and restaurants. Perfect for family. The kids loved the pool and breakfast buffet. Friendly staff. Would definitely stay here again. "

"Yes"

"Was locked out after hours and told “Call emergency number if after front desk closed”. Well maybe that was my bad for not looking to make sure there was an emergency phone number but there was NOT. Not on the front door, not online, not in reviews, not in files somewhere held by Hotels.com. Not in any check in instructions- not on the website. Not in the texts I received from any of the dozen times I’ve stayed at this location. Not in the pockets of anyone else that was also locked outside in freezing temps on this night. The cops didn’t have any phone numbers- or way to enter. Until 2:30AM we were locked out because there is absolutely no one to help you after the shift from the hotel is over. It was an absolute nightmare. To make matters worse the woman I was with put her belongings in my room and was supposed to be home for her child but couldn’t leave either. I was late to my commitments the next day for closing sleep over work at this point. It was a ripple effect of chaos and being miserable. This system was proven unacceptable by 3 of us hotel guests that night. One had given up and slept in their truck. As a hotel owner the most logical and obvious thing is to POST A PHONE NUMBER exactly where The entry points are and where you are locked OUT of your own belongings! How ridiculous. 😔 Worst night ever."