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薩拉託加賭場酒店的評價

4 out of 5
薩拉託加賭場酒店
342 Jefferson St, Saratoga Springs, NY

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 664 則" "
8 分評分，不錯；1000 則評價中有 228 則" "
6 分評分，一般；1000 則評價中有 60 則" "
4 分評分，欠佳；1000 則評價中有 27 則" "
2 分評分，很差；1000 則評價中有 21 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Patricia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love staying at the Saratoga Casino Hotel. The shuttle to downtown is great. I loved watching the horse races. The staff is very responsive and the hotel is beautiful.
於 2024 年 4 月住了 2 晚
Hannah M 於 2024年4月30日的回應
Dear Patricia. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 優異

Anna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very spacious rooms
於 2024 年 4 月住了 1 晚
Hannah M 於 2024年4月29日的回應
Dear Anna. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2024 年 4 月住了 2 晚
MAB 於 2024年4月21日的回應
Hello David,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was beautiful and clean. The bathroom was large and modern. It felt like it was a brand new hotel.
於 2024 年 4 月住了 1 晚
MAB 於 2024年4月21日的回應
Hello Stephanie ,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The facility is very clean and the staff super friendly!!!
於 2024 年 4 月住了 1 晚
MAB 於 2024年4月18日的回應
Hello Michelle, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 不錯

Irene (East Elmhurst)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A very pretty hotel. Unfortunately very few food options. A fast food restaurant and a Morton’s which is closed Monday and Tuesday. A cafe and more healthy food options would be great.
於 2024 年 4 月住了 2 晚
Hannah M 於 2024年4月16日的回應
Hello Irene, thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. I am very disappointed to hear about the less than stellar experience with us and assure you will be addressing the concerns immediately. I truly hope you will give us another chance to show you that we can be so much better!

8/10 不錯

Stephen

讚好：整潔度、職員與服務和住宿狀況
Great visit
於 2024 年 4 月住了 1 晚
MAB 於 2024年4月14日的回應
Hello Stephen,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Franco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The short ride into town, the room was beautiful and clean.
於 2024 年 4 月住了 2 晚
MAB 於 2024年4月11日的回應
Hello Franco,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of our favorite places in upstate New York. We’ve stayed there many times and it never disappoints.
於 2024 年 4 月住了 1 晚
Hannah M 於 2024年4月9日的回應
Dear Susan. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

joan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
LOVED EVERYTHING ABOUT IY. MOSTLY BEING SAFE IS MY MOST IMPORTANE PRIORITY.
於 2024 年 4 月住了 1 晚
MAB 於 2024年4月8日的回應
Hello Joan,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 優異

Susann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚
Hannah M 於 2024年4月7日的回應
Dear Susann. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
Helpful staff - lovely property
於 2024 年 4 月住了 1 晚
Hannah M 於 2024年4月7日的回應
Dear Susan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 優異

angelique

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
loved the fact that we can smoke while playing and also we can see the horse races at the same time
於 2024 年 3 月住了 1 晚
Hannah M 於 2024年4月2日的回應
Dear Angelique. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Kari

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing! Can’t wait to go back.
於 2024 年 3 月住了 2 晚
Hannah M 於 2024年4月1日的回應
Dear Kari, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Nicholas

於 2024 年 3 月住了 1 晚
MAB 於 2024年4月17日的回應
Hello Nicholas,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and spacious rooms. No breakfast options on the weekdays and robes are not in the closet.
於 2024 年 3 月住了 1 晚
MAB 於 2024年3月28日的回應
Hello Angela,Thank you for taking the time to review your stay with us. I am very pleased to hear that our clean and spacious room made your stay pleasant. In the future, please feel free to request for some robes to be delivered to your room, the robes are an amenity only included in our suites. We do have a place on property call Perks Marketplace located in our hotel Lobby, and we do offer a Grab & Go Breakfast option.

10/10 優異

Carolyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love the charming theme of this hotel with the fabulous photos and lovely room decor. We enjoy the free parking that other area hotels do not offer. The room is very quiet and comfortable. We stayed three nights and should've asked for cleaning service, as the trash began to pile up. As we were there during a random snowstorm in March which canceled our dining reservations, we were limited to Morton's, which was fine, or the less appealing eateries inside the casino. The hotel staff was very responsive to the snow fall and cleaned the parking lot quickly. We appreciated the front desk staff for having a shovel to get our car out! The pool and jacuzzi area was just updated and was impeccably clean and lovely. Unfortunately it doesn't open until 9 am--as early risers we appreciate a hotel pool that is open at 7am. But overall, this was a well-priced and lovely experience.
於 2024 年 3 月住了 3 晚
Hannah M 於 2024年3月25日的回應
Dear Carolyn. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 不錯

Grace

於 2024 年 1 月住了 2 晚
Hannah M 於 2024年4月13日的回應
Dear Grace. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would have liked free water. Bathroom mirror had no makeup lighting setting. Ample parking. No housekeeping for a 2 night stay but they remedy that by leaving a set of towels, tissues, toilet paper and coffee at your door- really loved that!! Pool and gym very nice. Did not gamble so no comment there. Quick check in and contact less checkout. TV had terrible remote and was very hard to find decent stations.
於 2024 年 3 月住了 2 晚
Hannah M 於 2024年3月18日的回應
Dear Jennifer, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very pleasant and helpful!!!
於 2024 年 3 月住了 1 晚
MAB 於 2024年3月16日的回應
Hello Michelle,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to stay with us again.

10/10 優異

Yunie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in the hotel for 2 nights when my son participate in the chess tournament. The hotel is very nice, clean and quiet. Kids have enjoyed swimming pool service. I will come again.
於 2024 年 3 月住了 2 晚
Hannah M 於 2024年3月12日的回應
Dear Yunie. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Donna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We were quite disappointed of the dining options in the hotel. There was one very expensive steak restaurant and one so called restaurant where you wait in line to order and get a buzzer to come get your food when it is ready. Not cheap each other for what you are paying for to eat. The rooms are great! Very comfortable and I felt like a princess in our king size bed. They were very willing to upgrade our room because we were a VIP Gold member. They would not offer us any free play and stay or play and dine coupons because we booked through expedia or any other 3rd party. It would have been nice to offer something.
於 2024 年 3 月住了 3 晚
Hannah M 於 2024年3月10日的回應
Dear Donna. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 優異

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
close to home for a weekend getaway.
於 2024 年 3 月住了 2 晚
Hannah M 於 2024年3月10日的回應
Dear Scott, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Raffi

讚好：整潔度、職員與服務、設施服務和住宿狀況
The fact that they have everything nearby in the hotel like restaurant,pool,hot tub,gym,casino,late night food,bars etc
於 2024 年 2 月住了 3 晚
MAB 於 2024年3月2日的回應
Hello Raffi,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

6/10 一般

Morgan

多人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The heat/ac in our room would not go down. We had it set at 60 degrees from the moment we walked in and it never cooled down.
於 2024 年 2 月住了 1 晚
MAB 於 2024年3月1日的回應
Hello Morgan,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. I am very disappointed to hear about the less than stellar experience with us and assure you will be addressing the concerns immediately. I truly hope you will give us another chance to show you that we can be so much better!

10/10 優異

eileen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
MAB 於 2024年2月28日的回應
Hello Eileen,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

8/10 不錯

Deann

於 2024 年 2 月住了 1 晚
Hannah M 於 2024年3月22日的回應
Dear Deann. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 不錯

Sherri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like that it’s clean and connected to casino . I was disappointed I didn’t get vip benefits booking through expedia
於 2024 年 2 月住了 2 晚
MAB 於 2024年2月28日的回應
Hello Sherri,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hannah M 於 2024年3月22日的回應
Dear Gary. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 優異

Chelsea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
wish the fire alarm didnt wake us up at five in the morning thou otherwise perfect stay
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月22日的回應
Hello Chelsea, Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

8/10 不錯

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月22日的回應
Karen, Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

8/10 不錯

Kristen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
MAB 於 2024年2月20日的回應
Hello Kristen,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Paul

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Absolutely amazing! Staff is very very friendly! Clean and cozy!
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月17日的回應
Hello Paul,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us .

10/10 優異

Therese

讚好：整潔度、職員與服務和住宿狀況
didnt care for the cable tv
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月16日的回應
Hello Therese,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

8/10 不錯

Ann

伴侶同遊, 多人同遊
讚好：整潔度和設施服務
不滿：職員與服務
I really appreciate the shuttle bus so you can enjoy the town.
於 2024 年 2 月住了 2 晚
MAB 於 2024年2月11日的回應
Hello Ann, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

Summer

於 2024 年 2 月住了 1 晚
Hannah M 於 2024年3月22日的回應
Dear Summer. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 優異

Olimpia (Brookfield)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Shuttle to downtown area. Casino, places to eat. This place has it all!!!
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月11日的回應
Hi Olimpia,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again very soon.

10/10 優異

Normand

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bel hôtel
於 2024 年 2 月住了 1 晚
MAB 於 2024年2月10日的回應
Nous vous remercions d'avoir choisi notre Hotel !!!

8/10 不錯

Gary

於 2024 年 2 月住了 1 晚
Hannah M 於 2024年3月22日的回應
Dear Gary. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 優異

Nancy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and spacious. Would definitely stay again
於 2024 年 1 月住了 1 晚
MAB 於 2024年2月1日的回應
Hello Nancy,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

jeffrey r

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
People at the front desk
於 2024 年 1 月住了 1 晚
MAB 於 2024年2月1日的回應
Hello Jeffrey,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

michael

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
The fact that there are no real dealers working in the casino, only machines is a reason I will not be back. It lacks atmosphere.
於 2024 年 1 月住了 1 晚
MAB 於 2024年2月1日的回應
Hello Michael,Thank you for visiting the Saratoga Casino Hotel. We are very disappointed to hear about the less than stellar experience with us. Please Bear in Mind that we are a RACINO. A Racino is a combined racetrack and casino. In some cases, the gambling is limited to slot machines, but we offer slots, video poker, keno or our electronic table games, including blackjack, roulette and craps.

10/10 優異

Jillian

讚好：整潔度、職員與服務和住宿狀況
We had a great time! Would 10/10 go back
於 2023 年 12 月住了 2 晚
Hannah M 於 2024年1月29日的回應
Dear Jillian, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Deborah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
fine for what it is.
The check-in went smoothly, the hotel is clean and well-run, our room was clean and had all the necessary towels, etc. We heard the people in the room next door during the night - annoying, and they should do something about the soundproofing, but it's a decent hotel in a good location. They might include a breakfast area or at least coffee - there is a strange little place in the lobby that has a coffee machine, some pre-packaged sandwiches and cereals, and a self -checkout. Kind of tacky for the type of hotel it is. . .
於 2024 年 1 月住了 1 晚
Hannah M 於 2024年1月29日的回應
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 優異

Steve

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect stay when you’re watching a band downstairs or playing the slots. All the staff are very nice. Very big very clean room. Bed was very comfortable.
於 2024 年 1 月住了 1 晚
MAB 於 2024年1月28日的回應
Hello Steve,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable beds. Clean rooms.
於 2024 年 1 月住了 1 晚
MAB 於 2024年1月26日的回應
Hello David,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

8/10 不錯

Karri

於 2023 年 12 月住了 1 晚
MAB 於 2024年1月26日的回應
Hello Karri,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

thomas

讚好：整潔度、職員與服務和住宿狀況
MAB 於 2024年1月22日的回應
Hello Thomas,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. We're glad you had a great experience with us and hope to see you again very soon.

10/10 優異

Tiedre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
MAB 於 2024年1月21日的回應
Hello Tiedre,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Diana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As soon as we walked in we were welcomed with very friendly people. The “high end” restaurant they have there is great! Delicious food and above and beyond service. Our server was so funny and helpful. Me and my boyfriend were very pleased with the experience at this hotel. The casino was a lot of fun and I’m happy they have a restaurant inside that is open until 1 am.
於 2024 年 1 月住了 2 晚
MAB 於 2024年1月15日的回應
Hello Diana ,Thank you for choosing our AAA rated 4 Diamond hotel as your lodging destination while in Saratoga Springs. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.