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薩拉托加希爾頓酒店的評價

3 out of 5
薩拉托加希爾頓酒店
534 Broadway, Saratoga Springs, NY

評價

8.4

很好

10 分評分，優異；1001 則評價中有 479 則" "
8 分評分，不錯；1001 則評價中有 311 則" "
6 分評分，一般；1001 則評價中有 120 則" "
4 分評分，欠佳；1001 則評價中有 53 則" "
2 分評分，很差；1001 則評價中有 38 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 6 月住了 1 晚
as 於 2021年7月16日的回應
Thank you.

4/10 欠佳

Eric

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Friendly staff, but otherwise this Hilton does not measure up. Old outdated looks like it hasn’t been updated in decades. Not worth the 5star price that’s for sure.
於 2024 年 5 月住了 1 晚

10/10 優異

Ingrid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 5 月住了 1 晚

6/10 一般

Elizabeth

家人同遊
No so great but good location.
於 2024 年 5 月住了 1 晚
Sarah M. 於 2024年5月17日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Farzaneh

於 2024 年 5 月住了 1 晚
Sarah M. 於 2024年5月17日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Melissa

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and big.
於 2024 年 5 月住了 1 晚
Sarah M. 於 2024年5月17日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

8/10 不錯

Rain

於 2024 年 5 月住了 1 晚

4/10 欠佳

Brenda

多人同遊
讚好：整潔度
不滿：設施服務
Ordered room service and they never delivered it.
於 2024 年 5 月住了 1 晚
Sarah M. 於 2024年5月17日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Tabitha

於 2024 年 5 月住了 1 晚

10/10 優異

Kyra

於 2024 年 4 月住了 1 晚

6/10 一般

shirin

家人同遊
Great location but definitely a bit of a conference hotel with high traffic in lobby and conference areas. not much atmosphere. Windows do not open in the rooms. Not at all. We had a stuffy room with an odd smell. Not possible to air out.
於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月30日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Mary

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Sarah M. 於 2024年4月30日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Kevin

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent courteous front desk staff. And they texted me to make sure everything is ok which is was appreciated
於 2024 年 4 月住了 1 晚
Sarah M. 於 2024年4月24日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

4/10 欠佳

Lee

讚好：職員與服務
不滿：住宿狀況
Property was falling apart. A lot of areas could use some attention. Staff was nice
於 2024 年 4 月住了 3 晚
Sarah M. 於 2024年4月24日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

8/10 不錯

Laura

於 2024 年 4 月住了 1 晚
Sarah M. 於 2024年5月17日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

8/10 不錯

Jill

於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月12日的回應
Thank you for sharing your experience with us. We appreciate your input.

6/10 一般

Mary

家人同遊
讚好：職員與服務
不滿：住宿狀況
This hotel is in a great location. The staff is friendly, The room was adequate. The hotel itself, however, is in desperate need of a facelift. It looks as though its heyday was in 1978. But the worst part about it was the breakfast in the hotel Cafe Bistro. The fried eggs weren't done. The potatoes tasted like dust, and the bacon was limp and lousy. I couldn't eat it. And for the two of us (my husband and me), it cost $45.
於 2024 年 4 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Helene (Plattekill)

商務旅客
讚好：職員與服務、設施服務和住宿狀況
I had a meeting in this hotel. It was very convenient to get to shopping and dining. Many rooms for the meetings. Bathrooms were clean and ample. Food service was excellent. Staff was super nice and accomodating.
於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Amy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to shops and restaurants in Saratoga, short drive to Saratoga Springs Spa Park.
於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Karin Lorelei

讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2024 年 4 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Laurie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 3 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Farzaneh

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Helen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sarah M. 於 2024年4月1日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Andre

於 2024 年 3 月住了 1 晚
Sarah M. 於 2024年4月24日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sarah M. 於 2024年4月1日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Sarah M. 於 2024年3月19日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Reginald

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to everything
於 2024 年 2 月住了 1 晚
Sarah M. 於 2024年3月19日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

ruth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very accommodating
於 2024 年 3 月住了 1 晚
Sarah M. 於 2024年3月19日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

2/10 很差

Stacey

家人同遊, 商務旅客
不滿：職員與服務和住宿狀況
Extremely thin walls. Loud parties in multiple rooms. Doors slamming, people screaming in hallways, people having loud sex. I called the front desk three times & no change. Sink drips and I took a shower in ankle deep water. Unacceptable!
Sarah M. 於 2024年3月19日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay overall. Clean and well appointed.
於 2024 年 2 月住了 1 晚
Sarah M. 於 2024年2月26日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

6/10 一般

Kristi

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度
Location was great. Late night food wasn’t bad. Staff friendly. As for the room….liked that it had microwave and fridge and updated shower. But. The shower drain was slow and the water pooled almost overflowing. There wasn’t really anywhere to hang towels. We had a missing wall mirror across from closet. The carpeting could’ve been cleaned better- there were white crusty globs in a couple spots and red stain in another area. The pool was quite cold for an indoor pool.
於 2024 年 2 月住了 2 晚
Sarah M. 於 2024年2月26日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

6/10 一般

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
See you next year
Hotel was super convenient for the beer summit staff was very nice and welcoming. We had a room on the 4th floor hallway smelt like weed the first day. Also there ac/ heat didnt work till I texted them. Once I did they fixed it remotely immediately. Building could use some updating.Over all a good stay will definitely book there next year.
於 2024 年 2 月住了 2 晚
Sarah M. 於 2024年2月26日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Walk to great shops and restaurants. Great bar inside hotel.
於 2023 年 12 月住了 1 晚
Sarah M. 於 2024年3月19日的回應
Thank you for your feedback. We appreciate you taking the time and we hope to see you again soon!.

10/10 優異

Jeanette (Albany)

商務旅客
讚好：整潔度和住宿狀況
Room and accommodations were comfortable but the restaurant wasn’t open for lunch. Since I stayed in February it was too cold to go out. I had to use DoorDash.
於 2024 年 2 月住了 1 晚
Sarah M. 於 2024年2月26日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

8/10 不錯

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Sarah M. 於 2024年2月26日的回應
.Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Joseph

於 2024 年 1 月住了 1 晚
Sarah M. 於 2024年3月28日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

6/10 一般

Jessica

於 2024 年 1 月住了 1 晚
as 於 2024年1月16日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
as 於 2024年1月16日的回應
Thank you !

10/10 優異

Donna

讚好：職員與服務
Not worth the price
To start, the staff was excellent (except for one person I'll explain in a minute)--very friendly and attentive. We had breakfast at the Bistro (great staff but overpriced mediocre food agreed upon by my entire party--we would have been better off going to a local diner). Then we got to our room, opened the door to encounter a musty smelling room with VERY little extras--no water bottles or tea or types of sweeteners for our tiny coffee cups. The view of the air conditioner units didn't help either. Yes, these are minor complaints, but for $368 a night, I expected more. The most annoying part was in the morning, I went to the lobby for a real coffee which cost $3 (again, I've been to much-less expensive hotels, and there was always free coffee in the morning). I finished it there, and before I went back to my room, I went to refill my paper cup, and the woman at the check in desk asked me what my room number was (with the intent to charge me), and I said, 'Oh, I'm just refilling the coffee cup I already bought.' And she coldly responded, 'It's still $3 a cup.' SERIOUSLY?!?!?!? I handed her cash without a word or smile, but I should have just left the cup on the counter. This hotel was NOT worth the price I paid, and I would not recommend it.
於 2023 年 12 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Alejandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great hotel in a great location. Staff was friendly.
於 2023 年 12 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for taking the time to share your experience about your recent stay. We hope to see you again soon!

10/10 優異

Roger

於 2023 年 12 月住了 1 晚
as 於 2024年1月16日的回應
Thank you !

10/10 優異

Peggy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Dean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you want a place to stay that’s comfortable and walking distance to most everything, this is the place.
於 2023 年 12 月住了 1 晚

8/10 不錯

Christopher

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
What to work on
I was a little disappointed. Overall, the room was nice. However, the bathroom needed some TLC along with some maintenance issues. The handle to the door of the patio only had one screw and it was loose. The bathroom didn't have a functioning exhaust fan. When the mirror all steamed up, I took a wash cloth to wipe it down. There was a ton of dust on the top of the mirror frame and the glass was all dirty. The shower curtain rod was just straight instead of one of the curved ones, so it felt very tiny. Also, there was no way to just turn on the fan in the HVAC unit. We had a street side room and I would have liked to drown out some of the road noise.
於 2023 年 12 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

6/10 一般

Wendell

伴侶同遊
不滿：職員與服務和設施服務
Nice, but obviously had its days in the past. Very poorly staffed and maintained—with dirty blankets covering the elevator walls.
於 2023 年 11 月住了 2 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

10/10 優異

Leidys

讚好：整潔度、職員與服務和住宿狀況
Mi estadía fue muy satisfactoria
於 2023 年 11 月住了 1 晚

10/10 優異

jessica

於 2023 年 11 月住了 1 晚

6/10 一般

Aekyung

讚好：職員與服務
So far so good
於 2023 年 11 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.

8/10 不錯

Prudence

於 2023 年 11 月住了 1 晚
Sarah M. 於 2024年4月11日的回應
Thank you for your feedback. We appreciate you taking the time to let us know how we can improve the operation of the hotel.