Saucier hotels from HK$487

"No service for my room after check-in…"

"Room was good for this price range. Things wrong... Room had a funny sweet smell that was not pleasant. Maybe from carpet that should be replaced. Notice a few long hairs on inside of shower curtain. The in-the-wall a/c would go off and on every 5 minutes which left the room warm for a few min and then cold for a few min. The continuous noise and off and on was nerve racking since ac unit is just about 5 feet from head of bed. Mattress was ok but probably about ready to need replacing. On the plus side, other than the weird smell and hairs on shower curtain room was clean and in good shape. Nice bathroom and shower/balthtub. . Free breakfast included Grits, eggs, bacon, waffles, blueberry pancakes, fresh fruit, fresh biscuits coffee and various juices were all great. Dining area was very large with peasant surroundings. Outside area was clean and building well maintained. Will give it another try in a few months and will ask for a room with a better air cond setup and something without the strange smell."

"Room was mostly clean except for bathroom sink. "

"We called the front desk because our shampoo, conditioner, and body wash were completely empty. We were told 15 minutes. That turned into 4 phone calls and 1 hour and 15 minutes later. We were running late for a conference."

"Beautiful hotel in excellent food"

"Yes"

"Clean room, food not good, swim up bar and wine bar service bad, "

"Nice, clean room"

"Absolute worst hotel I have ever stayed at. Ordered a pizza and a frie. Waited one hour and still no pizza or fry. After being told initially the pizza would take 20 minutes. After 40 minutes we inquired. After a hour still no food. Asked for manager. She apologized and said can refund our money but we wouldn’t see it on credit card for a day or two. Didn’t offer to make this right just refunded our credit card. We left furious and hungry.we got to our room and turned on the TV which said “ no signal”. Parr for the course. My wife was so angry about the Celebrity Grill she called for management. They actually had the pizza and fries delivered to our room within 15 minutes by the same manager who did nothing for us. This should have been done initially upon our complaint. Also check-in was quite lengthy time waiting. "