特級客房, 1 張特大雙人床 (Private Balcony) | 意大利 Frette 床單、高級寢具、羽絨被、特厚豪華床墊
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布萊斯金普頓酒店 (IHG 旗下酒店)的評價

4 out of 5
布萊斯金普頓酒店 (IHG 旗下酒店)
601 East Bay Street, Savannah, GA

評價

8.0

很好

10 分評分，優異；1000 則評價中有 484 則" "
8 分評分，不錯；1000 則評價中有 207 則" "
6 分評分，一般；1000 則評價中有 133 則" "
4 分評分，欠佳；1000 則評價中有 104 則" "
2 分評分，很差；1000 則評價中有 72 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

jim (ny，long island)

親子同遊
讚好：整潔度和職員與服務
没有什么喜欢的，旅店一般般，老了点，员工对亚裔有点不一样，客房被安排的很远。
於 2021 年 1 月住了 1 晚
FOM 於 2021年2月3日的回應
Thank you for taking the time to provide feedback. I will share your concerns with our staff.

4/10 欠佳

Michelle

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Arrived a little after 4, room wasn't ready, but happy to wait since they were cleaning. Except when we got back couple of hours later and our feet were sticking to the floor and completely black from dirt. Since we only had 2 towels, yet it was the 3 of us, I went to ask for an extra towel and let them know. I picked up a pool towel to clean the floor a little myself. And the next day when we stopped by the restuarant around 2:15, they said they were closed for lunch and wouldn't be open for couple more hours for dinner, on a friday. So later that night when we returned, and tried to order food from the same restaurant in the hotel, everyone seemed confused about the room service they said we could order when we checked in. I finally found a kind hostess who said she could take our order and I could wait on it, and I told her I was confused, i thought they offered room service. So she offered to bring it to our room since i told her I was trying to give our 6 year old a bath and it was late....and when she brought the food, with a $52 ribeye, we were only given plastic silverware...to cut a steak.On top of all of this, the room was never cleaned while we were there for our 3 night stay, and they were kind enough to reimburse us for one nights stay, but it was still expensive. Add all of that to loud E. Bay street, the fact that whoever above took a shower every night around 9:30 and it sounded like a waterfall in our bedroom with the loud pipes.We loved the location.
於 2024 年 4 月住了 3 晚

10/10 優異

Cathy (Yuma)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel conveniently located in Savannah. Staff were friendly, rooms were clean and comfortable and the center court yard was a very nice spot to relax. Restaurant and bar was also very nice. The place was super quiet at night which is such a plus when traveling.
於 2024 年 4 月住了 5 晚
Property Management 於 2024年4月22日的回應
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 優異

Wayne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel close to the heart of Savannah. Beautiful courtyard and pool area. Restaurant in the hotel had great breakfast. Staff were cheerful and helpful. Very walk able to everything in downtown. Best part was it was reasonably priced in an expensive hot spot.
於 2024 年 4 月住了 2 晚
Property Management 於 2024年4月22日的回應
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 不錯

Amy

家人同遊
讚好：職員與服務
Hotel is in a great location in Savannah; close enough to walk to attractions, but in a quiet neighborhood. Really enjoyed the courtyard and the complimentary wine was a nice touch. Jason’s hospitality was exceptional. Rooms and hallways need a little TC, advertising bikes to use, but only having 1 available isn’t very accommodating to a party of more than one. Our room was not serviced both days of our stay which was disappointing after returning from a day of sightseeing. Our bedding was mismatched, missing duvets which seemed a bit odd. Hotel has potential to be great if some of the other service issues were smoothed out.
於 2024 年 4 月住了 3 晚
Property Management 於 2024年4月22日的回應
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 優異

DIEGO

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Property Management 於 2024年4月22日的回應
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Super
於 2024 年 4 月住了 1 晚
Property Management 於 2024年4月22日的回應
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 優異

Susan (Brooklyn Park)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Conveniently located to Riverwalk. Dog friendly!!! Clean. Staff is awesome. Happy hour in the courtyard is a plus. Had a great stay there and would go back with ZsaZsa our goldendoodle.
於 2024 年 4 月住了 3 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 優異

Iris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff (Tianna) delivered excellent customer service. She answered all of our questions. The hotel is located in a convenient location, close to several restaurants and shops. Overall, it was a great experience.
於 2024 年 4 月住了 1 晚
Property Management 於 2024年4月18日的回應
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Tianna. We look forward to welcoming you back to our hotel in the future!

8/10 不錯

Mariah

讚好：整潔度和住宿狀況
The staff was very friendly and accommodating.
於 2024 年 4 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 優異

Victoria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly; helpful; clean.
於 2024 年 4 月住了 4 晚
Property Management 於 2024年4月18日的回應
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 優異

Tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My partner and I enjoyed the daily wine hour, and the beautiful courtyard. The staff at the Kimpton Brice are very friendly and welcoming. We enjoyed our stay in Savanah.
於 2024 年 4 月住了 5 晚
Property Management 於 2024年4月18日的回應
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

2/10 很差

Danielle

家人同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Ugh this property is disgusting! Lady at front desk is so unprofessional and our room smells like bleach.
於 2024 年 4 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for your informative review. We are saddened to hear that we missed the mark on your recent visit with us. We truly appreciate your feedback regarding our accommodations and service as it will help us to improve our overall guest experience. We apologize for falling short of your expectations and hope you will provide us with an opportunity in the future to gain your trust.

6/10 一般

Lori

讚好：整潔度
不滿：職員與服務
於 2024 年 3 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 不錯

Phyllis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 優異

Michele

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was comfortable and clean. Adeina was so helpful and friendly. Don't use Jairaija. He was cranky and outright lied to us about a tour we wanted to do.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年4月18日的回應
Thank you for sharing your feedback with us. While we're happy that you enjoyed some aspects of your stay, we apologize for the service inconsistencies you experienced. We truly appreciate your comments as we're always looking for opportunities to improve our guest experience. We hope you'll give us another chance to provide you with a more enjoyable stay in the future.

4/10 欠佳

Elsie

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unfortunately, we were very disappointed with this hotel. The room we were assigned was dirty, the bed cover was stained, the wallpaper was stained, it had a weird smell and we were facing a dumpster. We were moved to a second room that was only a little bit better, the sheets were ripped and you can tell the room had not been swept or dusted in some time. The service from the front desk was not what we expected for this type of hotel.
於 2024 年 4 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for your review, Elise. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 不錯

Madelaine (Studio City)

多人同遊
The only thing that wasn’t good was the check in clerk and the check out clerk. She didn’t make eye contact, did ask how our stay was and couldn't get up off her chair to give me change. Made me walk to the other side of the desk. Justt rude and the worst person to have as the fasce of your hotel. Just PLAIN RUDE. Will be writing Kimpton for sure.
於 2024 年 4 月住了 2 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to learn that you did not have a positive experience. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

8/10 不錯

Tammy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I thought the hotel was decorated really nice and Tiyana at the front desk was very personable and took great care of me, my daughter and my grandson. I also loved that everything was walkable and one block over to Riverstreet where we had great restaurant options, shopping and Riverboat Cruising.
於 2024 年 4 月住了 2 晚
Property Management 於 2024年4月18日的回應
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 優異

Hope

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location & hotel. Loved the outdoor seating area with comfy seating and a fire pit. Only complaint was that there really wasn’t a work area in the room. The lobby had tables and lots of sitting areas set up so he used that.
於 2024 年 4 月住了 2 晚
Property Management 於 2024年4月18日的回應
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Everything was top notch. Would stay there again.
於 2024 年 3 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 優異

Suyapa

親子同遊
讚好：職員與服務和住宿狀況
Great stay but hate that turnover service is no longer offered.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年4月18日的回應
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

4/10 欠佳

Floriana

不滿：住宿狀況
於 2024 年 3 月住了 4 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 優異

Edward

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet friendly, comfortable rooms, friendly staff and wonderful location which made walking to many locations easy. Expensive parking however.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年4月3日的回應
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 優異

Charles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place, enjoyed the area.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年4月3日的回應
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 不錯

Emily

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Property Management 於 2024年4月3日的回應
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

6/10 一般

jennifer

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
had to switch rooms due to our first room just being in a horrible location. right by an exit door and right in front of the elevator. having children playing outside and screaming outside our room at 7AM when we went on vacation TO SLEEP. Rome also had a weird shaking problem like our whole room would shake so we don’t know what that was about. Also, our room was right on the main road too, so there was just no peace and quiet in that room but when we did asked to change rooms, they were very accommodating, and when we got back to the hotel and we’re giving the new room, keys are stuff and luggage wasn’t in the room like we told it would be, but then we received it very quickly so overall, if you get room 130 just immediately ask for a different room other than that it’s great
於 2024 年 3 月住了 2 晚
Property Management 於 2024年4月3日的回應
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

2/10 很差

Maranda

於 2024 年 3 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

8/10 不錯

reed

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place, average room
於 2024 年 3 月住了 1 晚
Property Management 於 2024年3月26日的回應
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

8/10 不錯

Caslav

於 2024 年 3 月住了 1 晚
Property Management 於 2024年4月18日的回應
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 優異

susan (Utica)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 3 月住了 2 晚
Property Management 於 2024年3月25日的回應
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

6/10 一般

Anna Rhea

不滿：整潔度
於 2024 年 3 月住了 4 晚
Property Management 於 2024年3月25日的回應
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 優異

Kristen

於 2024 年 3 月住了 2 晚
Property Management 於 2024年4月18日的回應
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 優異

Carrie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was excellent, very kind and helpful. We had a very comfortable stay.
於 2024 年 3 月住了 1 晚
Property Management 於 2024年3月25日的回應
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 優異

mindy

讚好：整潔度、職員與服務和住宿狀況
Loved the location.., it was quiet and close to ALL the spots!!!
於 2024 年 3 月住了 3 晚
Property Management 於 2024年3月25日的回應
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

6/10 一般

olha

多人同遊
讚好：職員與服務、設施服務和住宿狀況
This hotel did not give me clean feeling. The sheets felt unclean. And that to me is a deal breaker. But it’s close to the historic center and has nice outside terrace.
於 2024 年 3 月住了 3 晚
Property Management 於 2024年3月25日的回應
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful, friendly staff...and happy hour!
於 2024 年 3 月住了 3 晚
Property Management 於 2024年3月25日的回應
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 不錯

Thomas

家人同遊
讚好：職員與服務和住宿狀況
Overall we liked the hotel. Positives were the courtyard and the happy hour, also staff was friendly and helpful. Negatives were that the floors were dirty in room and hallway, and outside our window was a lot of junk and old equipment, so not the best view.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年3月25日的回應
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 優異

Kim (Alexandria)

多人同遊
The staff makes Kimpton Brice. They are very kind and helpful. Location is good as is exercise room. Restaurant was ok.
於 2024 年 3 月住了 4 晚
Property Management 於 2024年3月12日的回應
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 優異

Wai Kwan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Property Management 於 2024年3月12日的回應
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 不錯

Ana Maria

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location…
於 2024 年 3 月住了 4 晚
Property Management 於 2024年3月12日的回應
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

2/10 很差

Barbara

家人同遊
不滿：住宿狀況
Very mildewy air in the room.
於 2024 年 2 月住了 1 晚
Property Management 於 2024年3月12日的回應
Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you in the future.

10/10 優異

Nestor

讚好：整潔度、職員與服務和住宿狀況
Tiyana, the agent in charge of the check in, was very professional and friendly. Making us feel very welcome at the hotel. .thank you!
於 2024 年 2 月住了 1 晚
Property Management 於 2024年3月12日的回應
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our welcoming service. It would be an honor to welcome you back again in the future!

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Property Management 於 2024年3月12日的回應
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 一般

Nicholas

於 2024 年 2 月住了 1 晚
Property Management 於 2024年3月25日的回應
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 不錯

martha

Real nice room comfortable beds , dog friendly.
於 2024 年 2 月住了 1 晚
Property Management 於 2024年3月12日的回應
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

6/10 一般

Erin

於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月29日的回應
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 優異

carol

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had wine yasting each evening.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月29日的回應
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 優異

Hugh (Atlanta)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nm we loved staying there and walk to the waterfront.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月29日的回應
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

2/10 很差

Barbara

不滿：整潔度和住宿狀況
Room noise from the street was so loud we could not sleep. Dogs in the hotel urinating in the lobby. We had to check out after one night and no refund was offered from the hotel or Expedia. We lost two night accommodations. Thank you Kimpton & Expedia for costing me $350. Great customer service.
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月29日的回應
Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us Barbara. We are truly sorry and disappointed to hear about the perception you are left with about our staff and accommodations. We have high expectations for ourselves and are all sorry we missed the mark on your experience. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.