We stayed 3 nights and had an overall good experience. Front desk staff was very friendly and helpful when it came to info about places we wanted to visit. The only real thing we had an issue with was the tub didn't drain fast when we took showers
Shawna
於 2024 年 4 月住了 3 晚
10/10 優異
Robert
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2024 年 4 月住了 1 晚
2/10 很差
Jacob
家人同遊, 親子同遊
2024年4月8日
不滿:整潔度、設施服務和住宿狀況
We walked in and the family in the lobby said they were waiting on a new room or the room to be cleaned because "it smelled like poop".
Then another guy walked over and said the elevator didn't work. During this time we also found out that the pool was down all day(ended up being into the next day) because of sanitary issues. The overall location looked disgusting and I'm just glad they weren't surprised when I cancelled right when I walked up.
Jacob
於 2024 年 4 月住了 3 晚
6/10 一般
kanika
商務旅客
2024年4月7日
不滿:整潔度和住宿狀況
At this point I’m convinced that all the hotels in this area DON’T have housekeeping.
I stayed at the RRI for 2 nights for a work trip.
The lobby area smells like wet dawg.
The carpet in the hallway is just filthy.
The gym had three pieces of equipment in it. Literally.
The walls are thin. The first night I heard the tv from the room next to me all night.
The room itself was decent. It’s no way anyone cleaned the shower. At all. Thankfully
I travel with my own cleaning supplies. Changing rooms would have been no different I'm sure.
I’m still confused as to what makes it a plus? There weren’t any amenities that justified the rate for the room or it being a plus anything.
Staff was good.
kanika
於 2024 年 4 月住了 2 晚
4/10 欠佳
Donna
親子同遊
2024年4月6日
不滿:職員與服務和設施服務
The location and when the pool work s
Donna
於 2024 年 4 月住了 3 晚
4/10 欠佳
Nancy
伴侶同遊
2024年4月5日
不滿:整潔度和職員與服務
Would not stay again at this property. Room had some new things as you entered floor. Whole room needs updating. Moulding dirty and pulled away from wall. Toilet paper holder in wall
Fell out as I went to use it. The sink vent is broken. All soap containers difficult and hard to get liquid out.
Nancy
10/10 優異
Da
2024年4月5日
Da
於 2024 年 4 月住了 1 晚
8/10 不錯
CRAIG (Sevierville)
2024年4月4日
讚好:整潔度、職員與服務和住宿狀況
Room alittle small
CRAIG
於 2024 年 4 月住了 1 晚
8/10 不錯
Reza
伴侶同遊
2024年4月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was okay to stay for one night. Room was clean and bed was comfy. We didn't have a chance to try pool and jacuzzi, but it looked small to us