住宿設施服務

威斯汀薩凡納港高爾夫渡假村及水療中心的評價

4 out of 5

評價

8.4

很好

10 分評分,優異;1002 則評價中有 594 則" "
8 分評分,不錯;1002 則評價中有 199 則" "
6 分評分,一般;1002 則評價中有 86 則" "
4 分評分,欠佳;1002 則評價中有 59 則" "
2 分評分,很差;1002 則評價中有 64 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Alexander

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is incredible!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日的回應
Dear Alexander, We are pleased you had an enriching stay at The Westin Savannah Harbor Golf Resort & Spa, and I want to thank you for this inspiring review. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property. Thank you for choosing us, and I hope to have the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager

10/10 優異

Susi

讚好:整潔度、職員與服務和住宿狀況
Todo muy bonito
於 2024 年 4 月住了 2 晚

10/10 優異

Shirley

讚好:整潔度、職員與服務和住宿狀況
Every thing
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日的回應
Dear Shirley, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your experience with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 優異

Dakota

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed this hotel! Everything was beautiful and clean. If we are in the area again in the future we will definitely be staying here again and especially great that it is dog friendly, wish we had more time here.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月27日的回應
Dear Dakota, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa and for sharing your experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. I am also thrilled to know our thoughtfully crafted, impeccable property and pet-friendly features enhanced your stay. It was our pleasure accommodating you, and we love knowing that we will be your resort of choice the next time you are in the area. Be Well,Stuart Robinson,General Manager

10/10 優異

Stacey

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice/ pool area hot tub restaurant.. everything was perfect. we enjoyed our stay
於 2024 年 4 月住了 1 晚

10/10 優異

Suzanne

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay here! Beautiful river views with heated pool. Friendly staff. Room was exceptionally clean. Highly recommended
於 2024 年 4 月住了 2 晚

8/10 不錯

James

於 2024 年 4 月住了 1 晚

10/10 優異

Josh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and well organized operation
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Dear Josh, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. I am thrilled to know you enjoyed your time with us and that our impeccable and well-kept accommodations enhanced your visit. We appreciate your business and hope to welcome you back soon for another enjoyable experience.Be Well,Stuart Robinson,General Manager

10/10 優異

Stalin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking expensive and it’s better and faster not using valet parking
於 2024 年 3 月住了 1 晚

10/10 優異

Yilian

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great experience and stay.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月5日的回應
Dear Yilian, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 優異

Dominick

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Dominick, Thank you for choosing us and for taking the time to share your high rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 優異

Louis (Pinehurst)

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We expected great and we got great.
於 2024 年 3 月住了 3 晚

10/10 優異

Lorenzo Allen

於 2024 年 3 月住了 3 晚

10/10 優異

Carrie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Westin in Savannah is always amazing. Comfortable clean and the views are amazing.
於 2024 年 3 月住了 1 晚
GENERAL MANAGER 於 2024年3月31日的回應
Dear Carrie, We are pleased you had another enriching stay at The Westin Savannah Harbor Golf Resort & Spa. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property and spectacular views. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager

2/10 很差

John Curtis

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月15日的回應
Dear Mr. Curtis, Thank you for choosing our resort. We strive to provide a revitalizing, enhanced experience to every guest; therefore, I sincerely apologize for not meeting these expectations during your time with us. I hope you will consider giving us another chance to provide you with the enriching stay you should always expect from us. Thank you once more for your feedback, and I hope to see you again on your next visit to the Savannah area.Be Well,Stuart Robinson,General Manager

10/10 優異

Gary (Canton)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place and staff!!! Will be back soon!
於 2024 年 3 月住了 1 晚

10/10 優異

Marcia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Charles (Boca RATON)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GENERAL MANAGER 於 2024年3月11日的回應
Dear Charles, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 優異

Allison

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Service was amazing!
於 2024 年 2 月住了 3 晚

10/10 優異

Jason

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very wonderful staff
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月2日的回應
Dear Jason, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Savannah Harbor Golf Resort & Spa and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Be Well,Stuart Robinson,General Manager

10/10 優異

Maria

讚好:住宿狀況
Excellent!
於 2024 年 2 月住了 2 晚

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to convention facilities. River ferry service berry good
於 2024 年 2 月住了 1 晚
GENERAL MANAGER 於 2024年2月11日的回應
Dear Paul, Thank you for choosing to stay at The Westin Savannah Harbor Golf Resort & Spa. Nestled along the banks of the Savannah River, we offer travelers an ideal escape in Georgia's oldest city, just a ninety-second ferry ride away from historical attractions, dynamic restaurants, and exciting nightlife. It is good to know how much our location added to the enjoyment of your conference visit. We hope we will be the first resort you think of on future trips to the area.Be Well,Stuart Robinson,General Manager

10/10 優異

Patti

於 2024 年 2 月住了 2 晚
GENERAL MANAGER 於 2024年3月21日的回應
Dear Patti, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your perfect experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

8/10 不錯

Danyle (conley)

讚好:整潔度、職員與服務和住宿狀況
There’s construction going on right now and that should be included on the website or somewhere before booking rooms.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月7日的回應
Dear Danyle, I appreciate your candor. However, I do want to extend my apologies for not meeting all of your expectations and for any inconvenience caused while you were here. Your feedback is essential as we continually strive to improve our guest experience, and I will use it to make sure your next visit is exceptional in every way. Thank you for being our guest, and I hope to have the pleasure of doing so again soon.Be Well,Stuart Robinson,General Manager

10/10 優異

Anita

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The shower had shampoo left on the walls. I had to clean it before we could take our showers. Other than that the room was very clean.
於 2024 年 2 月住了 1 晚
GENERAL MANAGER 於 2024年2月5日的回應
Dear Anita, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We are pleased that you enjoyed your overall stay; however, please accept our apologies for the oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us; therefore, I am disappointed this was not your experience. I will escalate these issues to the appropriate individuals, and I appreciate your patience. I look forward to your next visit!Be Well,Stuart Robinson,General Manager

10/10 優異

Bruce

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Ngone Lon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 1 月住了 2 晚

10/10 優異

Norma (Orange Park)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
General Manager 於 2024年4月19日的回應
Dear Norma, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Stuart Robinson,General Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
GENERAL MANAGER 於 2024年1月19日的回應
Dear Guest, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

8/10 不錯

Lynn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice stay. The shuttle service to the golf course was wonderful as was the ferry shuttle across the river to access downtown Savannah. I think having to pay for parking at the hotel as an already paying guest at the hotel is ridiculous.
於 2024 年 1 月住了 3 晚

10/10 優異

Ronald

家人同遊
讚好:整潔度、職員與服務和設施服務
We stayed in river view queen room that had a balcony. Nice room but bathroom was very dark and lacked good lighting. Great pool with pool bar and jacuzzi. Overall a wonderful place to stay.
General Manager 於 2024年1月11日的回應
Dear Ronald, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. We are glad to know you enjoyed your time with us and that you especially loved our thoughtfully crafted guestrooms with beautiful views, and excellent amenities. We appreciate all of your feedback, the positive as well as the things that would have enhanced your experience. It was a pleasure accommodating you, and I hope you will make us your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

8/10 不錯

Dana L

於 2023 年 12 月住了 3 晚

6/10 一般

Erika

伴侶同遊
不滿:整潔度和設施服務
This is the only hotel on the river's other side. You need to take a water taxi to get to the other side. It appears that the hotel is short staffed. Our room didn't get cleaned for 4 days although I called twice to get the room cleaned and we didn't have the do not disturb sign on our door. The food was okay. I also purchased a romantic event on the river and it was not worth the money.
於 2023 年 12 月住了 5 晚
General Manager 於 2024年1月9日的回應
Dear Erika, Thank you for choosing our resort for your Savannah visit. Please accept my apologies for the service shortfalls you experienced and for not meeting all your expectations. Your valuable comments will be shared with my associates, and I hope you will stay with us again so we can provide the exceptional hospitality you deserve.Be Well,Stuart RobinsonGeneral Manager

10/10 優異

Dominic

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月9日的回應
Dear Guest, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
John & Cynthia are teriffic!!! The room and the property are unexpectedly well-appointed and well-maintained!!!
於 2024 年 1 月住了 1 晚

6/10 一般

Brandon

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Room 1612 has damp musty smelling come from bathroom vents
於 2023 年 12 月住了 3 晚

10/10 優異

deborah

於 2023 年 12 月住了 3 晚

6/10 一般

Ruben

於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月2日的回應
Dear Ruben, Thank you for taking the time to rate your experience; we love that you could join us. However, I apologize if your stay was anything other than perfect. I would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and I hope to see you soon.Be Well,Stuart RobinsonGeneral Manager

10/10 優異

Myriam

於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月20日的回應
Dear Myriam, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. I look forward to your return and wish you all the best with your future travels.Be Well,Stuart RobinsonGeneral Manager

10/10 優異

Ray

讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool was very nice. Loved the fire pits. Got in too late to do smores around the fire. I'm sure that's quite a lot of fun. We were not well informed when we checked in just handed a paper and was told to read the boat schedule or scan the codes. Not very helpful, the next morning the staff was excellent.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月31日的回應
Dear Ray, Thank you for choosing us and for taking the time to post a review. We are glad you liked our enhanced amenities and had a wonderful time with us. Your feedback regarding the areas we could work on to strengthen our guest experience is much appreciated. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月9日的回應
Dear David, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your ratings with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart RobinsonGeneral Manager

10/10 優異

Angelica

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

madison

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a lovely stay , we will be going back soon
於 2023 年 12 月住了 2 晚

4/10 欠佳

ILDIKO

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The spa was not in the building. It’s a five minute shuttle.
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月24日的回應
Dear Ildiko, Thank you for taking the time to share your review. We regret not meeting your expectations and your disappointment with the location of our Spa service. We are grateful for your patience, and we hope you will give us another chance to host you again. Be Well,Stuart Robinson,General Manager

10/10 優異

JESSE

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing service and attention
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月23日的回應
Dear Jesse, Thank you for taking the time to share your experience at The Westin Savannah Harbor Golf Resort & Spa. Everything we do is designed to provide a revitalizing experience for our guests, and I am pleased that our thoughtful hospitality exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Savannah area. Be Well,Stuart RobinsonGeneral Manager

8/10 不錯

samir

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月20日的回應
Dear Samir, Thank you for choosing us, and for taking the time to share your generous rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that you enjoyed your stay. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

10/10 優異

Bobbyanna

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Tara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Hotel staff was wonderfully pleasant, the room was clean, the bed was super comfy.
於 2023 年 12 月住了 1 晚

10/10 優異

Monica

於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月19日的回應
Dear Monica, Thank you for the generous rating of our hotel. The Westin Savannah Harbor Golf Resort & Spa is energized by welcoming our guests to the Georgia area with spacious accommodations, excellent amenities, and a beautiful location. We are pleased you enjoyed your stay, and we hope you will come back to see us soon.Be Well,Stuart Robinson