This is a very nice resort and the spa area is excellent. Also the suites on the new building are really nice and comfortable however, there are a lot of minus point that I never saw before:
1. Half Board: if you are looking into breakfast and dinner, please take into account that the buffet is getting smaller and smaller, they do not replace the food, they simply downsize the buffet, I never saw this before but the difference between 8:30 am and 9:30 is Terrible! also during dinner, make sure that you hurry up and go as early as posible to have breakfast and dinner.
2. TV: in year 2026 there are still this hotel with NO smart tv at all, you will go back to the 90s and see live TV from Austria!! they do have modern TV, but they blocked the option for the use as smart TV. After asking several times at the reception, bc I could not understand so I was asking how can be not posible? and instead of telling the true (Management decided to disable this option bc they had serious problems on the past bc guests left their signed account open and later they had problems with this!) , the staff (the only man who works at the reception) told me: You do not need to understand everything on this life... no comment.
3. Late check out / use of the spa: Check out time is at 11:00 (in a resort) I wanted to use the spa until 13:00 and they told me that they would charge 35eur per person (!) for the use of the spa at the chek out day...this was the first time that I heard something like this.