住宿正面
查看供應

海洋宮殿酒店的評價

2 out of 5
海洋宮殿酒店
136 Sumner Ave, Seaside Heights, NJ

評價

6.8
10 分評分，優異；276 則評價中有 56 則" "
8 分評分，不錯；276 則評價中有 82 則" "
6 分評分，一般；276 則評價中有 71 則" "
4 分評分，欠佳；276 則評價中有 35 則" "
2 分評分，很差；276 則評價中有 32 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

6.6/10 

設施服務

6.6/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

Cameron (Brandon)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Gregory

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Room was really nice. Great location. The front desk was very friendly and professional.
於 2024 年 4 月住了 3 晚

6/10 一般

Michael

伴侶同遊
不滿：整潔度和設施服務
pool was not open jets in jacuzzi didn't work water was not vary hot
於 2023 年 9 月住了 2 晚

10/10 優異

Kathleen

於 2023 年 9 月住了 2 晚

2/10 很差

Michelle

不滿：整潔度、設施服務和住宿狀況
We ran out of toilet paper in the middle of the night. We couldn’t shower as there was no hot water. The beds and pillows were extremely uncomfortable
於 2023 年 9 月住了 2 晚
JD 於 2023年9月18日的回應
Dear Michelle,I am sorry you were unhappy with your stay. Our office is open late but we do close the office after 1am. I personally checked the room after you left and checked for the hot water and it was coming perfectly fine. I wish you had mentioned during your stay so we could have troubleshooted the problem while happening. We recently changed the water heater so there is no reason for hot water not to come. Unfortunately some guests likes soft or hard pillow so it is hard to please everyone and same goes with mattress. Once again I am sorry your stay was not enjoyable.

8/10 不錯

Hung-Chieh

讚好：整潔度
不滿：住宿狀況
Not too bad
Very convenient location. Clean. But card key have issue. We wasted sometime waiting for entering the room.
於 2023 年 9 月住了 1 晚
JD 於 2023年9月18日的回應
Dear Hung-Chieh,We are pleased you liked out cleanliness and location. I am sorry there was an issue with the key card. I believe our staff quickly resolved the matter so you could enjoy the room. We hope to see you again in future.

10/10 優異

Jesus

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Wilson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Conveniences galore!
We came for an end-of-summer getaway, but we just happened to hit a rainy couple of days. So even though it was August, we were literally the only guests, I think. So it was definitely quiet, lol. This is an older hotel, so it's certainly not fancy. But what we love about it is how incredibly convenient everything is. Right across the street is a convenience store where we get coffee each morning (the owner is SO NICE). The hotel is a couple short blocks from the boardwalk and the Mexican restaurant Spicy, which I'm obsessed with. If you're with kids it's nice because they have an outdoor pool, plus it's close to the section of the boardwalk where the rides are. There's also parking included. You seriously can't beat the convenience. I will say, though, that this year, in contrast with previous years, the owner sent us about a million emails before and after our stay. I heard from him more than my mother for a while there. They should probably tone down the correspondence, lol.
於 2023 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Deal Around, Super Nice Staff
Great staff and service. Nice big bathroom, handicapped accessible, however cleaning product used made the floor there slippery, so a bath mat would have been nice and probably super important for any disabled person. Mattress great, nice to have fridge and microwave. We really appreciated being able to park early even on a busy Sunday. Best value around and nicely run convenience store right across! Thanks for everything!
於 2023 年 8 月住了 1 晚

8/10 不錯

Erik

讚好：住宿狀況
It was a very clean room, and the check in guy was very nice
於 2023 年 8 月住了 1 晚

6/10 一般

Rosalia

家人同遊
讚好：客房舒適度
不滿：職員與服務
於 2023 年 8 月住了 3 晚

10/10 優異

Froylan

親子同遊
讚好：設施服務
Great it
於 2023 年 8 月住了 1 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We just stayed for 2 nights and i don’t have any complain.. the check in was easy and fast
於 2023 年 8 月住了 2 晚

4/10 欠佳

Gaith

不滿：整潔度和住宿狀況
Not clean
於 2023 年 7 月住了 2 晚
JD 於 2023年8月1日的回應
Dear Gaith,We are sorry you were unhappy with your stay. Please contact management so we can address the situation.

10/10 優異

Bernadette

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 6 晚

6/10 一般

Danielle

不滿：住宿狀況
Elevator needs service No ice machine Dingy
於 2023 年 7 月住了 1 晚
JD 於 2023年8月1日的回應
Dear Danielle,We are aware we do not have ice machine and we are not planning on putting anytime soon. We do not advertise anywhere we offer free ice. There is store across the street which sells ice. Elevator is service each month and it works well.

8/10 不錯

Theresa

讚好：整潔度和職員與服務

2/10 很差

Frank

於 2023 年 7 月住了 2 晚

8/10 不錯

Rachel

於 2023 年 7 月住了 1 晚

8/10 不錯

MaLeana

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Usually in seaside we stay at the Hershey motel but for a quick last minute booking we found this place a bit cheaper, the photos online looked good so for an over night we tried it out. We have 2 small kids and was placed on the 1st floor which was super accommodating for us, the walk to the beach was very close for the holiday weekend it wasn’t loud at all with younger people above us, the kids loved it we loved it majority of our time was at the beach but for the time we slept and had a meal the room was good for! Checking in was very easy as well! Super friendly and nice at check out too! Parking lot was also easy to get into not crowded and our car was right in from of our room!
於 2023 年 6 月住了 1 晚

4/10 欠佳

Adolfo

於 2023 年 7 月住了 1 晚

10/10 優異

Lindsay R

親子同遊
讚好：整潔度、職員與服務和住宿狀況
I have stayed at this hotel 4 times now. It's a great location only about one and a half blocks to the boardwalk. Staff is very friendly and accommodating. My daughter and I will continue staying here for years to come always a great time.
於 2023 年 6 月住了 3 晚

10/10 優異

Daniel

於 2023 年 6 月住了 2 晚

2/10 很差

Grace

於 2023 年 5 月住了 1 晚

2/10 很差

Christina

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

10/10 優異

Alex

於 2023 年 5 月住了 2 晚

8/10 不錯

Jozef

於 2023 年 2 月住了 3 晚

10/10 優異

jane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great mini vacation
於 2023 年 2 月住了 2 晚

10/10 優異

Sandra

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
It was close to where we were going.
於 2023 年 2 月住了 1 晚

8/10 不錯

Alfred

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Decent stay , no complaints ......
Stay was good ... nothing special about the room , standard room , 2 beds , regular cable , bathroom ..... was a little disapointed with the pool ... was very very small and they put it behind the second part of the hotel so when the sun comes up it is blocked by the hotel so it doesnt heat up the water till after 12 or 1 pm . Other then that it was a decent stay . Close to the beach and boardwalk , about a block and a half away which was cool .
於 2022 年 8 月住了 3 晚

8/10 不錯

Marilin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Que la televisión no servia
於 2022 年 8 月住了 1 晚

6/10 一般

mennatallah

多人同遊
不滿：整潔度
於 2022 年 8 月住了 2 晚
Jd 於 2022年8月16日的回應
Thanks for the review.

10/10 優異

Brendan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful vacation
We have stayed there for years and it gets better every time ….same people working every year and that is so nice to have the peace of mind that they know you and watch out for you!!!!
於 2022 年 8 月住了 4 晚
JD 於 2022年8月16日的回應
Thank you Brendan. See you again soon.

4/10 欠佳

Julio

親子同遊
不滿：整潔度
Les falta organización tanto al momento de hacer reservaciones y al llegar
於 2022 年 8 月住了 2 晚
Jd 於 2022年8月13日的回應
Dear Julio, I am sorry but when booking your reservation online it’s guest responsibility to make sure all information is correct. If you had booked your reservation directly we would have made sure all the information is correct. Next time please call us to make reservation.

6/10 一般

aymen

家人同遊
Cleanless
於 2022 年 8 月住了 4 晚
Jd 於 2022年8月16日的回應
We appreciate you liked our cleanliness of the room.

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good price for a nice place. Happy we went there
於 2022 年 8 月住了 2 晚

10/10 優異

Vanessa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overnight day. Will be back!
於 2022 年 7 月住了 1 晚

6/10 一般

Kellie (wanaque)

於 2022 年 7 月住了 2 晚

8/10 不錯

Lindsay R

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Have stayed here twice now, very close to beach and boardwalk very friendly staff and clean rooms.
於 2022 年 7 月住了 2 晚
Jd 於 2022年8月13日的回應
Thank your for your review.

8/10 不錯

STEVE

於 2022 年 7 月住了 2 晚

4/10 欠佳

Roert

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Was very different from the pictures online and was not happy with the room at all. We were disappointed
於 2022 年 7 月住了 2 晚
Jd 於 2022年8月13日的回應
Hi, We are sorry you were unhappy with your room. We have updated room photos most recently and I am not sure of which pictures you were looking. We have posted multiple photos of the rooms. I wish you had address the issue during your stay so we could have made your stay more comfortable.

6/10 一般

Wayne J

於 2022 年 7 月住了 1 晚

2/10 很差

johnny

於 2022 年 5 月住了 1 晚

2/10 很差

Dung

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Cigarette burns in the blankets. Extra lock on door was broken. In a bad area. walked in and place smelled like the guy at the front desk had been smoking weed.
於 2022 年 2 月住了 4 晚
JD 於 2022年2月11日的回應
Hi Dung, We are deeply sorry for the room issue. I wish you had brought it to our attention during the stay so we could have changed the blanket and also fix the lock issue. Our front desk staff is professional and only smoke cigarettes on the job. We hope you do give us another opportunity to serve you better experience next time.

10/10 優異

Phil

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 2 晚

6/10 一般

Debra

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 10 月住了 5 晚

6/10 一般

Travis

於 2021 年 10 月住了 3 晚

4/10 欠佳

PAVEL

於 2021 年 10 月住了 1 晚

6/10 一般

Gary

讚好：整潔度和客房舒適度
不滿：職員與服務
於 2021 年 9 月住了 2 晚