接待處

貝爾維尤市中心西雅圖希爾頓歡朋套房酒店的評價

2.5 out of 5
貝爾維尤市中心西雅圖希爾頓歡朋套房酒店
11405 Northeast 2nd Place, Bellevue, WA

評價

8.6

優異

10 分評分,優異;1000 則評價中有 556 則" "
8 分評分,不錯;1000 則評價中有 287 則" "
6 分評分,一般;1000 則評價中有 80 則" "
4 分評分,欠佳;1000 則評價中有 48 則" "
2 分評分,很差;1000 則評價中有 29 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

CHENG HSIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Matt 於 2024年1月15日的回應
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue and for providing feedback. I am happy to see you had a good time with us and I hope to welcome you back again in the near future.

8/10 不錯

?

讚好:設施服務
喜欢酒店的地理位置,不喜欢他们的清洁卫生,和前台服务人员
於 2021 年 10 月住了 3 晚
Hampton Inn & Suites Bellevue Downtown 於 2021年11月1日的回應
Thank you for your recent stay. We appreciate your feedback and will share with our team to improve our service. We look forward to having you stay with us again in the near future to give you a 5 out of 5 excellent stay. Safe travels.

10/10 優異

SHIH-CHANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很不錯的飯店,早餐蠻好吃的
於 2019 年 7 月住了 3 晚

10/10 優異

Ken

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pretty clean
於 2019 年 1 月住了 1 晚

10/10 優異

YUNG-SHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間舒適, 早餐好吃, 地點優
於 2018 年 9 月住了 3 晚

2/10 很差

真實旅客

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Besides from being clean it was the worst stay ever, we got there a little after dinner time after 8 hour flight, not only did hey have no food to offer the room showers didn’t have enough pressure to even shower without freezing. The attitude of the employee was horrible saying that there is nothing she can do. The next day I was fed up and found the general manager, she was very nice and solved our problem. But the first night experience was horrible. For the price def not worth it trust me!
於 2018 年 9 月住了 2 晚

10/10 優異

Gerardo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Upscale, safe area
於 2024 年 5 月住了 2 晚

10/10 優異

Yolanda (Yakima)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Family-friendly, clean and priced right
於 2024 年 5 月住了 1 晚
Rachael 於 2024年5月10日的回應
Thank you for letting us know you enjoyed your stay. we hope to you again.

4/10 欠佳

Jeremey

It was waking distance to Target. People up stairs make noises
於 2024 年 3 月住了 2 晚
Rachael 於 2024年5月10日的回應
I understand that noise from upstairs disrupted your stay. We apologize for any inconvenience that this caused.

8/10 不錯

Nicole

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast, clean room! Would have liked a comforter or something on the bed, but besides that the room was nice.
於 2024 年 5 月住了 1 晚
Rachael 於 2024年5月7日的回應
Thank you so much for your kind review! We're delighted to hear you enjoyed the breakfast and found the room clean.We appreciate your feedback about the bed. We apologize that a comforter wasn't provided. Thank you again for staying with us!

10/10 優異

Lori

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great location. Nice clean rooms and the breakfast was excellent. We would stay here again.
於 2024 年 5 月住了 1 晚
Rachael 於 2024年5月5日的回應
That's wonderful to hear! Thank you for taking the time to leave such a positive review. We are thrilled that you enjoyed your stay with us - the location, the cleanliness of the rooms, and the breakfast buffet. We look forward to welcoming you back again soon!

8/10 不錯

Jennifer F.

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Rachael 於 2024年5月4日的回應
Thank you for your review. We are excited you enjoyed our hotel. We hope to see you again.

10/10 優異

Julia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here on a girls trip, we loved the ease of snack runs and dining at the shopping center across the street. The area was nice and peaceful. We will definitely choose to stay here again next time we want to visit Seattle!
於 2024 年 2 月住了 2 晚
Rachael 於 2024年4月30日的回應
So glad to hear you and your girlfriends had a wonderful girls' trip at our property! We love that you enjoyed the convenience of having a shopping center with dining options right across the street – perfect for those late-night snack runs or easy meals out.It sounds like the peaceful atmosphere of the area was also a big plus for your stay. We strive to provide a relaxing environment where guests can unwind and enjoy their time in Seattle.We truly appreciate your kind words and your decision to choose us again for your next Seattle adventure! We'd be delighted to welcome you back.

10/10 優異

Cassandra (Burlington)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2024 年 4 月住了 1 晚
Rachael 於 2024年4月29日的回應
Thank you for choosing our hotel and for taking the time to share your positive feedback! We're delighted to hear that everything was great during your stay.

4/10 欠佳

DAYSHA

家人同遊
讚好:整潔度和設施服務
不滿:住宿狀況
Toilet in the room was broke and did not get repaired for our stay so we had to change rooms for our second night. The TV remote in new room was broken.
於 2024 年 4 月住了 2 晚
Rachael 於 2024年4月27日的回應
I am so incredibly sorry to hear about the issues you encountered during your stay. A broken toilet and a non-functioning TV remote are definitely unacceptable inconveniences, and it sounds like you were significantly impacted by not having a working toilet in your room for your entire stay. I'll document your experience and ensure the maintenance team addresses these issues immediately. There's no excuse for these problems, and we'll be working hard to prevent similar situations from happening again. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to regain your trust.

10/10 優異

Badri

讚好:整潔度、設施服務和住宿狀況
Good quiet area. Charging for parking is something I didn't like l.
於 2024 年 4 月住了 1 晚
Rachael 於 2024年4月21日的回應
I'm glad you found the area to be quiet and peaceful! I understand that the parking fee can be frustrating. We do hope to see you again.

10/10 優異

Mark Gu

商務旅客
讚好:整潔度和職員與服務
Sightly out of the way but not too far. Need to have a car otherwise walking across the big highway is a nightmare. But if you had a car, they'll charge you 15 dollars for what is basically a motel... Otherwise pretty clean
於 2024 年 4 月住了 2 晚
Rachael 於 2024年4月15日的回應
Thank you for your feedback! We understand that the location might be slightly out of the way for those without a car. There is a large highway nearby, so walking access can be challenging. We're glad you found the hotel clean, and we appreciate you considering us for your stay

10/10 優異

Cassandra (Burlington)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Rachael 於 2024年4月15日的回應
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope to see you again.

10/10 優異

charlene

於 2024 年 4 月住了 1 晚
Rachael 於 2024年4月25日的回應
Thank you for your review of the hotel. we are so happy to hear you had a great experience. Hope to see you soon.

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's safe and clear
於 2024 年 3 月住了 1 晚
Rachael 於 2024年4月1日的回應
Thank you for your positive feedback. We hope to see you again.

8/10 不錯

Maria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I love how this property is close to Trader Joes, Target, Dave and Busters, and restaurants. Easy to travel to downtown Seattle as well.
於 2024 年 3 月住了 2 晚
Rachael 於 2024年3月27日的回應
Thank you for your positive review. We hope to see you again in the future.

10/10 優異

Tammi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely customer service. Everyone was so kind and smiling. Great breakfast. Clean hotel.
於 2024 年 3 月住了 3 晚
Rachael 於 2024年3月27日的回應
Thank you for the positive review we hope to see you again.

8/10 不錯

Tim

讚好:整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Hampton Inn and Suites Bellevue Downtown Seattle 於 2024年3月13日的回應
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon for a 5 star stay. Safe travels.

10/10 優異

soon min

讚好:職員與服務和住宿狀況
Very convenient location close Target , Trader Joe’s and food.
於 2024 年 3 月住了 2 晚
Hampton Inn and Suites Bellevue Downtown Seattle 於 2024年3月13日的回應
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon for another 5-star stay. Safe travels.

8/10 不錯

Byron

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not excited about the location.
於 2024 年 2 月住了 2 晚
Amber 於 2024年2月28日的回應
Dear Byron, Thank you once again for your feedback. We value your input and are always looking for ways to improve our guest experience. We hope to have the opportunity to welcome you back in the future.Sincerely,Amber S, GM

8/10 不錯

Hazel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for one night stay
於 2024 年 2 月住了 1 晚
Amber 於 2024年2月28日的回應
Dear Hazel, Thank you for taking the time to review the hotel. We hope to welcome you back in the near future.Sincerely,Amber S, GM

8/10 不錯

Theresa

親子同遊
讚好:整潔度、職員與服務和設施服務
Great breakfast, comfy beds. Pool was a little bit cold and no hot tub to warm up, but it was clean. Some parts of the hotel are in need of some updating but the location is great for what we needed. Lots of food choices and groceries within walking distance and cheaper parking than the other hotels i was looking at.
於 2024 年 2 月住了 3 晚
Amber 於 2024年2月28日的回應
Dear Theresa, Thank you for taking the time to leave a review of your recent stay with us! We're thrilled you enjoyed the delicious breakfasts and comfortable beds. We appreciate your feedback regarding the pool temperature and lack of a hot tub. We understand your comment about some areas needing an update. We are continuously working on improvements throughout the hotel, and we appreciate your patience as we strive to enhance the overall experience. We're glad the location was convenient for your needs, and that you found the abundance of nearby dining options and affordable parking to be a plus.Thank you again for choosing our hotel. We hope to welcome you back soon!Sincerely,Amber S, GM

4/10 欠佳

Cami

家人同遊
Sadly window was busted and car broken into. No cameras onsite.
於 2024 年 2 月住了 1 晚
Amber 於 2024年2月28日的回應
Dear Cami, We are deeply sorry to hear about the unfortunate experience you had with your car being broken into at our property. We understand how upsetting and inconvenient this must have been for you, and we sincerely apologize for the disruption to your stay. We are taking this incident very seriously and are reviewing our security protocols to identify any potential improvements that can be made. We appreciate your understanding and hope that this unfortunate incident will not deter you from staying with us again in the future. Sincerely, Amber S, GM

6/10 一般

Hiu

親子同遊
讚好:職員與服務和住宿狀況
Everything was fine, except the walls in between the floors and next to each other are quite thin; we could clearly hear all of the conversations from the guests next to us, and every time someone walked in the room above us the sound would resonate into our room.
於 2024 年 2 月住了 2 晚
Amber, GM 於 2024年2月21日的回應
Dear Hiu, We appreciate your feedback and I apologize for any inconvenience you experienced. We value your patronage and hope to provide you with an improved experience during your next visit. If you have any further suggestions or need assistance, please feel free to reach out. Sincerely,

10/10 優異

Juan

讚好:整潔度、職員與服務和住宿狀況
We love the inside pool for our kiddos
於 2024 年 2 月住了 1 晚
Amber, GM 於 2024年2月21日的回應
Dear Juan, Thank you for the wonderful review and we are so happy to hear that you enjoyed our pool during your stay. We cannot wait to welcome you all back to the hotel.Sincerely,

10/10 優異

Natalie

於 2024 年 2 月住了 4 晚
Amber, GM 於 2024年2月21日的回應
Thank you for the wonderful review!Sincerely,

10/10 優異

Allison

讚好:整潔度、職員與服務和住宿狀況
First time staying here with 2 friends. What a great place for the price! Our room was huge! Great location. Target right across the street. Close to other shops. And the most amazing revolving sushi place as well. We will definitely be back!
於 2024 年 2 月住了 1 晚
Amber, GM 於 2024年2月21日的回應
Dear Allison, Thank you for the wonderful review of the hotel and location. We look forward to hosting you again.Sincerely,

10/10 優異

Jan

於 2024 年 2 月住了 1 晚
Hampton Inn and Suites Bellevue Downtown Seattle 於 2024年3月21日的回應
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon. Safe travels.

10/10 優異

Cassy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy Walt to the convention center! Shopping just across the street for anything we needed!!
於 2024 年 1 月住了 2 晚
Matt 於 2024年1月31日的回應
Thank you for choosing Hampton by Hilton during trip to Bellevue. I'm so happy you enjoyed your time with us. Please come back again soon!

10/10 優異

Don

於 2024 年 1 月住了 1 晚
Matt 於 2024年2月12日的回應
Thank you for choosing Hampton by Hilton during trip to Bellevue. I'm so happy you enjoyed your time with us. Please come back again soon!

10/10 優異

Chinh

讚好:住宿狀況和客房舒適度
不滿:職員與服務
$15 Parking Fee rip off
It was decent. What you typically expect from a Hampton Inn. But it's a rip off for $15 to park in their lot. Yeah, their lame excuse is everyone else is doing it. They never used to do it before. No reason to rip your customers off. Not like you pay extra to build it. It's always been there.
於 2024 年 1 月住了 1 晚
Matt 於 2024年1月21日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. I am sorry the parking charge caught you off guard, but I'm happy to see you enjoyed your stay with us overall. Please stay with us again soon!

10/10 優異

MULIN

於 2024 年 1 月住了 1 晚
Matt 於 2024年2月5日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
The people were great! Rachel at the front counter was very helpful!
於 2024 年 1 月住了 4 晚
Matt 於 2024年1月26日的回應
Thank you for staying with us! I am so happy you had a great experience with us, and that Rachael took such good care of you. I hope we have a chance to welcome you back soon.

10/10 優異

Kathaleen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Matt 於 2024年1月21日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 優異

Nico

於 2024 年 1 月住了 1 晚
Matt 於 2024年1月10日的回應
Thank you for staying with us! I hope we have a chance to welcome you back soon.

10/10 優異

Kimberly

讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location, clean and spacious rooms, and great staff!
於 2024 年 1 月住了 2 晚
Matt 於 2024年1月10日的回應
Thank you for staying with us and for acknowledging our awesome team! I hope we have a chance to welcome you back soon.

10/10 優異

HELEN (Surrey)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Price, location and complimentary breakfast 👍
於 2024 年 1 月住了 1 晚
Matt 於 2024年1月10日的回應
Thank you for staying with us! I am happy to hear that you enjoyed our breakfast and location. I hope we have a chance to welcome you back soon.

10/10 優異

Joselito

於 2023 年 12 月住了 2 晚
Matt 於 2024年1月10日的回應
Thank you for staying with us! I am so happy you had a 10/10 experience and I hope we have a chance to welcome you back soon.

8/10 不錯

MaryAnn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Matt 於 2024年1月10日的回應
Thank you for staying with us! I hope we have a chance to welcome you back soon.

8/10 不錯

Wendy

於 2023 年 12 月住了 1 晚
Matt 於 2024年1月21日的回應
Thank you for staying with us and for providing feedback! I hope we have a chance to welcome you back soon.

10/10 優異

Goretti

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Matt 於 2024年1月2日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 優異

Peter

於 2023 年 12 月住了 1 晚
Matt 於 2024年1月2日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 優異

Gail

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Matt 於 2024年1月2日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 優異

Korina

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My family and I wanted to experience snowflake lane and decided to stay in Bellevue. The other hotels surrounding Bellevue square were kinda pricey, this hotel was only 6 minutes away so we decided to stay here. We stayed 2 nights for under $300 and in my opinion it was worth more. It was great! Directly across the street was Dave & Buster’s, food, & grocery. We chose the king room with couch (had pullout bed) and it was huge with lots of space for 2 adults and 2 kids. Breakfast was great too with lots of choices, hotel was clean and accommodating. Pool and gym were also very nice and clean. Again, Bellevue square was a 6 minute drive so even after a long day of shopping and parade watching we were right around the corner for a great price!
於 2023 年 12 月住了 2 晚
Matt 於 2024年1月2日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. I am thrilled to see that you had a great time with us and I look forward to welcoming you back again soon!

10/10 優異

Nora

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Matt 於 2024年1月2日的回應
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!