外觀

奈克瑟斯貝斯特韋斯特辛尼雀精選系列酒店的評價

3 out of 5

評價

7.2

不錯

10 分評分,優異;1003 則評價中有 265 則" "
8 分評分,不錯;1003 則評價中有 321 則" "
6 分評分,一般;1003 則評價中有 189 則" "
4 分評分,欠佳;1003 則評價中有 117 則" "
2 分評分,很差;1003 則評價中有 111 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

PENG

於 2024 年 3 月住了 5 晚
Devin, Front Office Manager 於 2024年4月9日的回應
Dear Peng,We are happy that you enjoyed your stay with us! We hope to see you again on your next trip to Seattle!

4/10 欠佳

Trevor

親子同遊, 商務旅客
讚好:職員與服務
不滿:設施服務和住宿狀況
The pictures posted of the property are a false representation of what it really looks like. The rooms were clean I will give them that, but the exterior and facilities of the hotel are run down. Sketchy cars and people in the parking lot late night to the early morning. For a one night stay it certainly wasn’t worth $150. I wouldn’t go again.
於 2024 年 5 月住了 1 晚

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Devin, Front Office Manager 於 2024年5月16日的回應
We are happy you enjoyed your stay with us. We hope you will choose to stay with us again the next time you are in Seattle.

6/10 一般

Connie (Port Ludlow)

讚好:職員與服務
Staff were great.The hotel is quite outdated.Convenient to U of W Northwest for our needs
於 2024 年 5 月住了 1 晚
Devin, Front Office Manager 於 2024年5月16日的回應
We are sorry we missed the mark on some aspects of your stay. We hope you will try us again to give us a second chance the next time you are in Seattle.

10/10 優異

Courtney

家人同遊, 親子同遊
讚好:整潔度、職員與服務和設施服務
The rooms were nice! It felt a little sketchy and not being able to enter the side doors was very inconvenient.
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年5月12日的回應
thank you for taking the time to leave us a review! We are happy you enjoyed your stay with us. Any concerns that you raised in your review we will look into. We hope you will choose to stay with us again the next time you are in Seattle.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bueno!
於 2024 年 5 月住了 1 晚
Devin, Front Office Manager 於 2024年5月12日的回應
Thank you for taking the time to leave us a review! we are happy your enjoyed your stay with us. We hope you will choose to stay with us again the next tie you are in Seattle.

10/10 優異

Valerie (richland)

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Older property but well kept and updated. The breakfast was really good 👍
於 2024 年 5 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年5月7日的回應
Thank you for taking the time to share such lovely feedback Valerie.We are glad you enjoyed your stay and look forward to being of service to you again soon.Stay safe.Best,

8/10 不錯

Aaron

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Devin, Front Office Manager 於 2024年5月8日的回應
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We sincerely hope you will choose Hotel Nexus again the next time you are in Seattle.

8/10 不錯

ANDRE LUIS

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2024 年 5 月住了 3 晚
Bridgit Adala( General Manager). 於 2024年5月7日的回應
Thank you for taking the time to share your feedback Andre.We are glad you enjoyed your stay with us at the Hotel Nexus.We look forward to welcoming you back,whenever you visit the Northgate area.Stay safe.Best,

8/10 不錯

Gabriela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Devin, Front Office Manager 於 2024年5月6日的回應
Thank you for taking the time to leave us a rating. We are glad you enjoyed your stay with us. If there is anything you can think of that would of made your stay more pleasant, please let us know if you have the time to do so. We do hope you will stay with us again the next time you are in Seattle.

10/10 優異

Stephen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年5月1日的回應
Thank you for taking the time to leave us rating. We are so please you enjoyed your stay with us. We sincerely hope you will choose to stay with us again the next time you are in Seattle.

6/10 一般

Dr. Shawn

親子同遊
This was entirely a 3-star experience, with 3-star beds, 3-star pillows, 3-star cleanliness, and a 3-star bathroom. If your purpose is to sleep, get up, and go, it does the job. It's definitely no frills. It served us well enough for an overnight stay. One concerning factor was that our door didn't lock easily without applying a lot of force to get the top lock to engage.
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年4月21日的回應
Hi Dr. Shawn,I'm sorry that we did not fully meet the standards that you rightfully expected. Your review will help us better our customer experience so future guest can enjoy their stay more. Our lock are in the process of being changed out to new ones that should alleviate the problem that you experienced. We are hoping to have this done by early summer. We hope you will give us a second chance if you stay in Seattle again.

10/10 優異

Jasmine

於 2024 年 3 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年4月22日的回應
Hello Jasmine.Thank you for such a gracious rating.We are glad you enjoyed your stay at the Hotel Nexus and look forward to welcoming you v back again soon.Stay safeBest,

8/10 不錯

George

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Had cigarette smoke coming in our room at 2:00 a.m.
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年4月20日的回應
Thank you George for the review. I appreciate your honest feedback as it allows us to work on making the guest experience better. We hope you will choose to stay with us again next time you are in Seattle.

8/10 不錯

Gabriela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年4月20日的回應
Thank you Gabriela for the review. We hope you will stay with us again the next time you are in Seattle.

6/10 一般

Armando

不滿:住宿狀況
於 2024 年 4 月住了 1 晚
Devin, Front Office Manager 於 2024年4月9日的回應
Dear Armando,We appreciate you staying with us while you were in Seattle. If you have a moment, please let us know what we have done to make your stay more enjoyable.

10/10 優異

Stephen

伴侶同遊, 商務旅客
讚好:職員與服務、設施服務和住宿狀況
Employees are very friendly and helpful. Breakfast quite satisfactory, good daily variety and attendants present and friendly. All property kept clean continually.
於 2024 年 3 月住了 5 晚
Front Desk Team 於 2024年4月8日的回應
Hello Stephen!We are very happy that you enjoyed your stay here at Hotel Nexus and look forward to seeing back here again soon!

10/10 優異

Elsa

讚好:整潔度、職員與服務和住宿狀況
Very safe and quiet. Nice area.
於 2024 年 3 月住了 3 晚
Front Desk Team 於 2024年4月8日的回應
Hello Elsa!We are very happy that you enjoyed your stay here at Hotel Nexus and look forward to seeing back here again soon!

10/10 優異

Sung

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Devin, Front Office Manager 於 2024年4月9日的回應
Dear Sung,We are delighted you enjoyed your stay with us! We hope we will see you again on your next trip to Seattle!

8/10 不錯

Elda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We couldn’t sleep well because the neighbor guest did strong noises.
於 2024 年 3 月住了 2 晚
Thomas, Assistant Manager 於 2024年3月31日的回應
Dear Elda,Thank you for taking time to send us a positive feedback. We will communicate your concerns to senior management so they put consideration when is time for capital renovation. Thank you for staying with us and we hope to see you in the near future.Sincerely,

10/10 優異

Gabriela

讚好:職員與服務
於 2024 年 3 月住了 1 晚
Thomas, Assistant General Manager 於 2024年3月31日的回應
Dear Gabriela,Thank you for taking time to send us your remark. We are thrilled to find out we provided an excellent guest service. We hope to see you again in your next journey in Seattle.Sincerely,

8/10 不錯

Brad

讚好:整潔度、職員與服務、設施服務和住宿狀況
Location to UWMC offices, fuel stations close by, freeway access one block away.
於 2024 年 3 月住了 1 晚
Thomas, Assistant General Manager 於 2024年3月27日的回應
Dear Brad,Thank you for your positive feedback. We're glad to hear and appreciate your comments. Be sure to stay with us again in the near future. Thank you.

4/10 欠佳

Willa

讚好:職員與服務
不滿:住宿狀況
Not cheap, but the cheapest hotel in the area. Breakfast is closed at 10:00. Don't go after 9:00 though. There's nothing left. Coffee is not great but there's a Starbucks across the street if good coffee is important to you. I had a nonsmoking room but I could smell cigarettes from my neighbors. The staff is wonderful though. Friendly, welcoming and efficient. Hotel is about 1 block from the freeway and it's easy to get into and out of the hotel from either direction using a side road with a traffic light.
於 2024 年 3 月住了 5 晚
Thomas, Assistant General Manager 於 2024年3月27日的回應
Dear Willa,Thank you for submitting your feedback about your experience. I will share your concerns with breakfast team so they continue to replenish the breakfast foods in the morning. Thank you staying with us.

6/10 一般

Gordon

家人同遊
讚好:整潔度和職員與服務
Bed was squeaking Average breakfast
於 2024 年 3 月住了 2 晚
Thomas, Assistant General Manager 於 2024年3月27日的回應
Dear Gordon,Thank you for sending us your feedback. I will share your concerns with the maintenance team so they check the condition of the mattress. I will also communicate to breakfast team for a better service. Thank you.

6/10 一般

Vivek

親子同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Hotel feels somewhere between motel and hotel. All rooms open to out door common balcony and doors shut hard. Kitchenette in some images showing a proper stove but they just provided countertop induction stove which is very slow for cooking and no exhaust in kitchen area. Luckily we didnt need to cook much. Bathtub also had issue as water was draining very slow and there is no option to slow down shower speed so by the time you done shower you actually standing in a pool of soapy water.
於 2024 年 3 月住了 3 晚
Thomas, Assistant General Manager 於 2024年3月25日的回應
Dear Vivek,Thank you for sending us your feedback on your stay experience. We are saddened to hear that we did not meet your expectation. The planning committee has plans to renovate the hotel guestroom in the near future. Thank you for staying with us and we hope you give us a chance in the future.Sincerely,

8/10 不錯

Joe

讚好:整潔度、職員與服務和設施服務
location is good, room is not warm since the door is towards outside
Thomas, Assistant General Manager 於 2024年3月21日的回應
Dear Joe,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 不錯

Ken

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Thomas, Assistant General Manager 於 2024年3月21日的回應
Dear Ken,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 不錯

john

伴侶同遊
讚好:整潔度和職員與服務
N/a
於 2024 年 3 月住了 1 晚
Thomas, Assistant General Manager 於 2024年3月17日的回應
Dear john,Thank you for staying at the Hotel Nexus and taking time to send us a 4-stars on your stay experience. We're delighted to provide a welcoming hospitality to you. We will look forward to serving you again in the future.Sincerely,

4/10 欠佳

Jose

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Air conditioning unit was very loud. Door was not closing properly. Bathroom had broken areas in shower, door that between rooms was not very secure.
於 2024 年 3 月住了 2 晚
Thomas, Assistant General Manager 於 2024年3月15日的回應
Dear Jose,Thank you for taking time to send us your remark about your stay experience. I will communicate your concerns to maintenance team so they can assess and correct the deficiencies reported by you. Thank you for staying with us and we hope you allow us a new opportunity in the future. Sincerely,

10/10 優異

Damion

讚好:整潔度、職員與服務和住宿狀況
Very convenient immediate access to everything I need. Shop,food and gas.
於 2024 年 3 月住了 2 晚
Thomas, Assistant General Manager 於 2024年3月10日的回應
Dear Damion,We are happy to hear you enjoyed your stay with us. Here at Hotel Nexus Seattle, we strive to deliver the best guest experience. Thank you for staying with us, and we hope to serve you again in the future.Sincerely,

6/10 一般

lina

讚好:整潔度和住宿狀況
不滿:職員與服務
It was a good stay if you want the office circling around ur room feeling like ur doing something wrong, and having a car outside ur room for 4 hours just parked felt harassed the whole time, and was forced to have housekeeping come in and I’ve never had that issue with any other western or any room, might be the last time I come
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月9日的回應
Dear lina,Thank you sharing your feedback about your stay experience. Our hotel guest's safety as well as other hotel guest's safety and our staff safety are our most top priority. That being said, we have 24/7 security on-site. Thank you for taking time to send us your feedback.

8/10 不錯

Bonnie

於 2024 年 2 月住了 2 晚
Thomas, Assistant General Manager 於 2024年3月21日的回應
Dear Bonnie,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 不錯

Rebecca E

於 2024 年 2 月住了 3 晚
Thomas, Assistant General Manager 於 2024年2月11日的回應
Dear Rebecca E,Thank you for taking time to rate us on your stay experience at the Hotel Nexus Seattle. If there is anything we can do to make your stay more comfortable for your next stay, please let us know. Thank you and have a wonderful weekend.Sincerely,

8/10 不錯

Helen

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The room we had was right by the elevators to the second floor. There was a lot of banging doors and loud talking at night.The breakfast bar was good and had good variety. Everything was fresh z
於 2024 年 2 月住了 3 晚
Thomas, Assistant Manager 於 2024年2月8日的回應
Dear Helen,We would like to sincerely thank you for staying with us and your honest feedback. I will share your positive feedback with our breakfast team. I am sure they will be happy to hear you enjoyed your breakfast. We hope to serve you again in the future. Sincerely,

4/10 欠佳

Todd

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Hard, Rough and Disappointed
My name is Todd. I stayed in room 205 on the night of 2/4/24. The bed is too hard, the bed spread is rough and uncomfortable, pillows are to hard and lacked support. The bathroom tissue is the roughest I have ever used, very uncomfortable. Staff was friendly. Breakfast was good compared to the last hotel I stayed in. The hotel and my room were very clean. The hotel room has some up dates, it somehow reminds me of steam punk. A blending of old and new, it works. There was a refreshing lack of sirens but I-5 can be heard all night, but not to bad. In conclusion, would I stay here again? Not likely the bedding situation is a deal breaker. Somehow I felt like I liked the place. 😕
於 2024 年 2 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年2月6日的回應
Hello Todd.Thank you for taking the time to share your honest experience with us.I am so sorry to hear your bed was uncomfortable, this is not in keeping with our guest satisfaction promise.I am happy to hear that some aspects of your stay were pleasant.Please be assured, our front desk team is available 24/7 to provide solutions to our guest concerns, to ensure guest satisfaction.I hope we can welcome you back again so we can offer our best experience the second time around.Stay safe.

8/10 不錯

Hilario Jesus

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, it is an excellent place to live.
於 2024 年 1 月住了 4 晚
Thomas, Assistant General Manager 於 2024年2月4日的回應
Dear Hilario Jesus,We're happy to hear that you enjoyed your stay with us.Here at Hotel Nexus Seattle, we strive to provide quality products and service to our hotel guests. Thank you for staying with us and we hope to serve you again soon.Sincerely,

10/10 優異

Zorayda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年1月27日的回應
Hello Zorayda.Thank you for choosing Hotel Nexus.We loved having you as our guest and look forward to serving you again in the future.Stay safeBest,

8/10 不錯

Jose

商務旅客
讚好:整潔度
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年1月27日的回應
Thank you for choosing Hotel Nexus Jose.We loved getting an opportunity to be of service to you during your travels.We hope to welcome you back again soon. Stay safeBest,

8/10 不錯

Holly

商務旅客, 多人同遊
讚好:整潔度和職員與服務
They should have low flow bathroom fixtures. The shower feels lovely but so much water is dispensed, the drain cannot keep up and the tub starts to fill. The drain wasn’t clogged, once I turned off the shower the tub drained quickly
於 2024 年 1 月住了 2 晚
Bridgit Adala( General Manager). 於 2024年1月27日的回應
Dear Holly.Thank you for taking the time to share your honest feedback with us.By telling us what you like and do not like, we tailor our product to suit our guest needs.I hope we get another chance to serve you in the future.stay safeBest,

10/10 優異

Tony

家人同遊, 商務旅客
讚好:整潔度和職員與服務
Good staff. Good location
於 2024 年 1 月住了 7 晚
Bridgit Adala( General Manager). 於 2024年1月27日的回應
Thank you Tony.My team and i work very hard to ensure our guest experience is met and surpassed.We are glad to have delivered 5 star service during your stay with us.We hope to welcome you back again soon.Safe Travels.Best

8/10 不錯

Yumiko

於 2024 年 1 月住了 1 晚
Thomas, Assistant General Manager 於 2024年2月4日的回應
Dear Yumiko,Thank you for the positive feedback on your stay experience. We're happy to hear that you enjoyed your stay with us. Here at Hotel Nexus Seattle, we strive to provide quality products and service to our hotel guests. Thank you for staying with us and we hope to serve you again soon.Sincerely,

8/10 不錯

Jacqueline

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Bridgit Adala( General Manager). 於 2024年1月11日的回應
Hello Jacqueline.Thank you for choosing Hotel Nexus as your home away from home.We are glad your stay with us was magnificent.My team and i look forward to welcoming you back, whenever you visit the Northgate area.

4/10 欠佳

Melissa

於 2023 年 12 月住了 2 晚
Bridgit Adala( General Manager). 於 2024年1月26日的回應
Thank you for taking the time to leave us honest feedback about your stay.I would like to apologize for not meeting some expectations during your stay.We would love to hear from you on any aspects of your stay we could improve on.We hope to welcome you back so we can get another chance to redeem ourselves.Stay Safe.

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel didn’t have any frills but it had everything I needed. The guy who checked us in was a sweetheart. The only thing that was super annoying was that I requested a late checkout at 1 p.m. to make a work conference call, but I had two housekeepers knock on the door to clean the room after noon. That interrupted my conference call twice! So maybe don’t get a late checkout.
於 2023 年 12 月住了 2 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Dear valued guest.Thank you for taking the time to reach out to us. It appears we may have missed the mark on some aspects of your stay.I will personally investigate the concerns you raised, regarding not having your late check out request honoured,so we ensure our guests get the best every time.We always aim for a great experience for all our guests during their stay, I am so sorry we were not able to achieve that this time around.We loved having you as a guest and hope to get another chance to earn back your loyalty.Happy Holidays

10/10 優異

Rosilee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Dear Rosilee Thank you for the gracious rating you shared regarding your stay at the hotel nexus. It is guests like yourself that give us the pleasure of serving.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to being of service to you again, whenever you are in the Northgate area.Happy Holidays

8/10 不錯

Bernard

於 2023 年 10 月住了 1 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Hello Bernard.Thank you for taking the time to share such lovely feedback about your stay at the Hotel Nexus.We hope to welcome you again soon, for yet another amazing experience.Happy Holidays

6/10 一般

Mary

讚好:整潔度、職員與服務和住宿狀況
Keys do not work well. Very frustrating. Toilet didn’t flush well. It took over 20 pushes on the shampoo dispenser to get enough shampoo to wash my very short hair! Stingy.
於 2023 年 12 月住了 6 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Thank you for highlighting your concerns with us Mary.We will make sure these are addressed right away.I apologise you had this experience at our Hotel,i hope we can get another chance to serve you better in future.Happy Holidays

8/10 不錯

Meghan

於 2023 年 12 月住了 3 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Hello Meghan.Thank you for the 5 star rating.My staff and i are always aiming to deliver only the best to our guests, i am glad to hear that we did achieve that for your stay.Please keep us in mind whenever your travels bring you to the North gate area.Happy Holidays.

10/10 優異

Khongorzul

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
we liked here
於 2023 年 12 月住了 2 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Dear Khongorzul.Thank you so much for such a sweet comment.I will be passing on your compliments to the rest of the team.I hope we get another chance to be of service to you, in the future.Happy Holidays.

2/10 很差

Ralph

不滿:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Bridgit Adala( General Manager). 於 2023年12月22日的回應
Hello Ralph.I am so sorry your stay at the Hotel Nexus failed to meet expectations.We welcome an opportunity to learn from this experience how we can improve our services to cater to all our guests.We loved having you as our guest and hope we can get a chance to redeem ourselves in the future.Happy Holidays.