Ella Secret Waterfall Hotels

"Views"

"The view from the hotel was amazing and was worth the stay alone. Beds were nice and comfy and the breakfast was good and very filling."

"Superb view. All staff are friendly and accommodating. Excellent location, near both the Nice Arches trail and Adam's Peak."

"Beautiful pool and grounds. In the jungle is you want an out of town nature experience. Good food and very nice staff. Our room had a nice balcony too."

"The view was absolutely amazing, but unfortunately the hotel booster pump was directly above our room, & could hear it running all night. The booster pump noise was completed by the smell of the septic tank coming through the bathroom vent, adding to the negative experience of the hotel. The hard mattress and the lack of bedding was the icing on the cake. You’ll probably want to find different accommodation. "

"The host was very welcoming and always responsive. She also kindly gave us a gift of some homemade king coconut wine."

"It’s a real shame to feel a need to leave a negative review as this. I can honestly say that this is the first negative review we have ever left for a hotel so it is not something that we find joy in doing. We travel to similar calibre hotels every month and I can honestly say this was the worst we have ever been to and we wouldn’t recommend spending your money going here. The rooms are not sound proof at all, the shower water was cold for 2 days. We had a room on the second floor and the neighbours in the room next to us were screaming for hours (including their baby). The parents were arguing and the children were very loud too. We could also hear their tv. While we completely appreciate that babies cry, we wouldn’t expect to hear them as if they were in our room. We called reception to kindly ask if they could speak to next door. They said they did and that they would call us back shortly. They never called back. We contacted them again and they said they would investigate, again, we heard nothing back when they said they would return our call. We then went to dinner and spoke to somebody at the reception and they said to us that the neighbours balcony door was open and they asked them to close it. The next morning at 5am, it all started again. We gave it some time but then had to call reception as it was so loud. They apologised and said they would ask the manager to come and see us. The manager never came. for 1000USD a night the food is not up to standard. "

"Great stay, very unique"

"Usually all hotels/resorts will provide towels inside their bathrooms. The resort does not. Bring your own. Book villa so that you can enjoy breakfast in the forest."