Hartsville Segars-McKinnon Heritage Preserve Hotels

"The water was shut off, could not shower or use the restroom. No compensation was offered."

"It was reasonably priced but not quite as clean as I would have liked. We have stayed here before and it seems to have gone a little down hill."

"Hadn’t stayed at a Comfort Inn & Suites before. Ran across this well rated location on a busy Easter Saturday when many locations were fully booked or only had king rooms remaining (we need 2 queens). Very pleased with this location! Everything from the bathroom to the carpet, foyer to hallways was very clean. Beds were comfortable and AC worked well and was quiet. Speaking of quiet, even though there were nearby guests we’d see in the halls plus many cars outside, did not hear a thing in the room, including that we don’t hear footsteps above us either. Would definitely recommend for a quick and comfortable stay."

"Jasmine at the front desk has been wonderful both times I’ve stayed! The rooms are clean, quiet, and comfortable. "

"The pool was not open. But a very nice place for the money. Easy access from 95"

"Clean room great service "

"We arrived late after 8 hours on the road to no one in the office. We called multiple times, rang the bell, and even just waited quietly. After 15 minutes with no help, I called the national office, which also attempted to get in touch with hotel staff. They even called management's emergency line and could not get in touch with anyone. We waited over an hour without getting any help. Eventually the staff member returned and said the manager had asked her to get a head start on laundry. She was apologetic, but being gone from the front desk with no call forwarding and without returning to check seems like bad practice, and the manager never answered the emergency line. Something is not right here. "

"I’ve stayed in Microtel Inns several times and have had zero complaints. I will never stay in this one again (Florence, SC). Musty smell, the bathroom looks like it was caulked by a first grader. Most if the electrical outlets have lost their tension and need replaced. Others have burn marks from arcing. Trying to tune a specific TV channel is a joke. Corporate needs to do a surprise visit. "

"The parking was fine, although they could use more lighting in the parking area and at the entrance of the hotel"