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"The staff in the bar and restaurant were excellent, but the room was dirty. The carpet hadn’t been hoovered for at least a week, there was a horrible amount of limescale on the kettle and it wasn’t clean. There was dust in the bathroom around the hairdryer cord and the tap wasn’t plumbed in correctly. There was a lot of noise that could be heard from other residents."

"Parking was not far and the hotel is convenient to shopping."

"The concierge was outstanding. Then modern part of hotel has lovely rooms. Drinks were great. Very central."

"Basic "

"Great spot"

"I come back solely because of Sam, the wonderful concierge. Each time I arrive with my family, he makes everything easy, happy and fun. He consistently goes out of his way for us and everyone else. I wish there were more people in the world like him. The world would be a better place. The hotel is amazing and so are all the other employees. Love the location!"

"Disappointing - room size decent but had to search for kettle, coffee and tea found in a warm wardrobe with milk sachets looked like it hadn't been filled for weeks. Curtains hard to close had to lean on back of sofas to reach. Breakfast cool hot food, not much choice . Only filter coffee tasted like it had been stood a while and a domestic toaster just the one"

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "

"Unfortunately in our room the ventilation was not working and had a error come up if you tried to restart the air conditioning. We did not really need air conditioning for cooling that much but just flowing air would have been much nicer as the room but a bit muggy and musky because lack of air flow. Windows did open a bit we found so that did help. Room was well fitted out but some things did not work, usb ports along side bed, fan in bathroom. Not a deal breaker but could have been better for sure. Good Competitive rates though as well."