So far one night into a 5-night stay, the Shilla Seoul does NOT measure up to either the Signiel Seoul/Signiel Busan or Ritz Carlton-level hotels. We should have just stayed at the Signiel. Rooms are uncomfortably small, some unacceptable in terms of non-modern conditions. The only saving graces are better breakfast selections (although uncomfortably crowded at 8:30 am) and picture-taking opportunities outside next to the hotel at the Korean-style pagoda and wedding hall vicinity. Expedia also has to do a much better job allowing folks to change reservations (particularly shortening reservations) without penalizing customers by charging exorbitantly more for same reservation minus 1-2 days. As one example, Expedia wanted to charge me $50 extra to shorten an existing reservation by one day. As another example, breakfast has fallen off the original reservation rate because I shortened one of 6 rooms booked. Expedia needs to work with the hotels to benefit the customer versus only Expedia so may need to consider booking directly as well! I am awaiting to see whether the hotel (and by extension Expedia) adds back breakfast to the current reservation…