外觀

首爾新羅酒店的評價

5 out of 5

評價

9.4

完美

10 分評分,優異;1004 則評價中有 829 則" "
8 分評分,不錯;1004 則評價中有 99 則" "
6 分評分,一般;1004 則評價中有 39 則" "
4 分評分,欠佳;1004 則評價中有 19 則" "
2 分評分,很差;1004 則評價中有 18 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Yi Ying

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 2 月住了 3 晚

10/10 優異

I-CHING

於 2024 年 1 月住了 4 晚

10/10 優異

youfeng

讚好:整潔度、職員與服務和住宿狀況

10/10 優異

Yijun

於 2023 年 6 月住了 4 晚

10/10 優異

Hwei-Ling

於 2022 年 11 月住了 1 晚

10/10 優異

GUOHUA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚

10/10 優異

Jennifer

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It could be overcrowded on weekends. If you need bed guard or any kids safety amenities, reserve on advance as they don’t have enough in stock!!
於 2024 年 5 月住了 1 晚

10/10 優異

SHOJI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Myong

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great room and breakfast
於 2024 年 4 月住了 2 晚

8/10 不錯

jinjoo

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
On this trip, I stayed at Lotte and then at Shilla. And then in Tokyo, I stayed at Imperial hotel. To jump to the conclusion, I would stay at Lotte on my next trip. The Shilla room was beautiful but not useful or functional. Not enough storage or drawers like Lotte. The best room was the Imperial hotel. It has tons of drawers and yet is very tastefully decorated. The room on the imperial floor was like a room in another universe…….so quiet. The Shilla hotel was so noisy with young people……..in the elevator, at the 23rd floor lounge…….practically everywhere. It was a BIG contrast to the Imperial hotel in Tokyo. Also the Shilla lounge was worse than the lounge at Lotte, in terms of food selection, convenience, quietness and the availability of seats. At Shilla lounge, they charge almost 1700,000 won for a guest at the Happy Hour which is a dinner essentially. It is too much. The Shilla concierge was helpful. I give 5 stars to them. Overall, Shilla is a good hotel but it did not live up to its Samsung reputation in my opinion. Shilla paid a lot of attention to the beauty and elegance of the room but not enough attention to the details and the need of a guest I felt at Imperial Hotel, I suggest that Shilla restudy their goals and decide what kind of guests they want to have. I am a professional and was traveling alone. I stayed at Shilla for about a week in the lounge - accessible room.
於 2024 年 4 月住了 1 晚

10/10 優異

Rocel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Joohyun

於 2024 年 4 月住了 1 晚

6/10 一般

Michiyo

於 2024 年 4 月住了 2 晚

10/10 優異

Joon

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

RIN

スタッフの細かな気配りが感じられます。 タクシー運転手への行き先の確認や、タクシーのナンバープレートをメモして手渡してくれたり、トラブルがないように配慮してくれてるのが感じられました。
於 2024 年 4 月住了 2 晚

10/10 優異

Elise (Arlington)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very high quality hospitality, excellent amenities in the hotel, amazing day and night views of Seoul
於 2024 年 4 月住了 1 晚

10/10 優異

CW

於 2024 年 4 月住了 3 晚

10/10 優異

Samantha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful. Their breakfast buffet was excellent. The room was a little too small. Usually I can tell the difference for my VIP treatment. I didn't think I got it in comparison to other experiences.
於 2024 年 3 月住了 2 晚

10/10 優異

Liz

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 9 晚

10/10 優異

TAKASHI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Viviana

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
First time in Korea and we were so impressed by The Shillas hospitality. Great service, accommodations and amenities. Will definitely be back!
於 2024 年 3 月住了 2 晚

8/10 不錯

Minju

讚好:整潔度、職員與服務和設施服務
於 2024 年 3 月住了 3 晚

10/10 優異

Chris

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was fantastic and took great care of me. Able to answer any of my questions as well as drive me to the front of the property upon arrival as well as drop me off at the bus station free of charge. Would absolutely stay here again.
於 2024 年 3 月住了 4 晚

10/10 優異

Patricia

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Love this hotel
於 2024 年 3 月住了 5 晚

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
The hotel was very clean and very nice. There were lots of dining options on site, plus a very good bar. The hotel staff was very helpful about arranging transportation.
於 2024 年 3 月住了 4 晚

8/10 不錯

Daisy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff friendliness No coffee store
於 2024 年 3 月住了 4 晚

10/10 優異

Lauren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.
於 2024 年 3 月住了 4 晚

10/10 優異

YUKIYO

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても綺麗で安心して過ごすことができました。また泊まりたいと思えるホテルでした。
於 2024 年 3 月住了 2 晚

10/10 優異

HIDEKI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

QIAN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staffs are amazing! Definitely recommend!
於 2024 年 3 月住了 4 晚

10/10 優異

Mitchell

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

shigeyuki

多人同遊
讚好:整潔度、職員與服務和住宿狀況
ホテルスタッフの気遣いがよかった。また、利用したい。
於 2024 年 3 月住了 1 晚

10/10 優異

SoonYoung

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 7 晚

10/10 優異

SHIZUKA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The greeting was fantastic for three tired travellers. Would highly recommend The Shilla. The service was from the heart and was the best way to make foreigners fell welcome and at home. Would return.
於 2024 年 3 月住了 3 晚

10/10 優異

NORIKO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

INJAE

於 2024 年 3 月住了 1 晚

10/10 優異

Michael (Troy)

於 2024 年 2 月住了 3 晚

10/10 優異

Jason

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Classic Korean vibe is very unique to Shilla Hotel. The room is a bit on the older side but still it was good.
於 2024 年 2 月住了 1 晚

10/10 優異

YUKO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had the best time at the Shilla Hotel. Everything and everyone was great!
於 2024 年 2 月住了 4 晚

10/10 優異

SUNGHOON (Ulsan)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
한국 최고의 호텔을 이용하면서 높은 품격이 함께할 수 있러서 좋았습니다.
於 2024 年 2 月住了 2 晚

10/10 優異

Ali

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had one of the best nights over there and I highly recommend it to anyone who wants a place with very upscale views and services.
於 2024 年 1 月住了 3 晚

4/10 欠佳

CHIKAKO

於 2024 年 2 月住了 2 晚

6/10 一般

JOOHYUN

讚好:職員與服務
不滿:整潔度
직원의 서비스는 훌륭하나 객실 상태가 그다지 좋지 않습니다. 소파의 청결 상태가 좋지 않고, 화장실 바닥과 세면대 곳곳에 물 얼룩이 그대로 남아있습니다. 명성을 생각하면 청결이 매우 아쉽습니다.
於 2024 年 2 月住了 2 晚

10/10 優異

Seong Ho

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Dongho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Jae Seung

於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Sunkyung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚