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廣場貴賓室酒店 (康體水療中心)的評價

3.5 out of 5
廣場貴賓室酒店 (康體水療中心)
Level 2, East Zone, Satellite Building, KLIA (near Gate C21-C27), Sepang

評價

7.0

不錯

10 分評分，優異；46 則評價中有 11 則" "
8 分評分，不錯；46 則評價中有 12 則" "
6 分評分，一般；46 則評價中有 15 則" "
4 分評分，欠佳；46 則評價中有 3 則" "
2 分評分，很差；46 則評價中有 5 則" "

7.8/10 

整潔度

7.2/10 

職員與服務

7.8/10 

設施服務

7.4/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
轉機住宿
在航站內方便轉機
於 2021 年 12 月住了 1 晚
Alfred 於 2021年12月22日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
入住前我已將訂單列印並出示護照,但還被要求檢視我信箱訂位確定郵件!!! 這較其它地區住宿程序不同~~
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

4/10 欠佳

Rock (Portland)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It was not clear how to get to this property. It was VERY difficult to get to it and find it.
於 2021 年 11 月住了 1 晚
Alfred 於 2021年11月18日的回應
Dear valued guest, thank you for taking time to share your valuable feedback with us. We are sorry to learn of your less than favourable experience. However, we have indicated the location on Expedia. The experience of this particular visit may have discouraged you to return to Plaza Premium Lounge but we sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.

6/10 一般

Toyohiro

不滿：客房舒適度
於 2021 年 10 月住了 1 晚
Alfred 於 2021年11月1日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again.

8/10 不錯

Hirotaka

商務旅客
讚好：整潔度和職員與服務
於 2021 年 9 月住了 1 晚
Alfred 於 2021年10月5日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again

6/10 一般

Edward

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Alfred 於 2020年11月27日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again

8/10 不錯

Alastair

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for a short stay.
This is a basic single bed spa room with washand basin and shower. Small but clean and perfectly suitable for a short stay. Book via Hotels. Com and you can have room for 11 hours.
於 2020 年 9 月住了 1 晚
Alfred 於 2020年9月23日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again

6/10 一般

Eliab

商務旅客
讚好：整潔度和職員與服務
It's alright for an emergency overlay. Overpriced considering size and ammenities.
於 2020 年 8 月住了 1 晚
Kitt 於 2020年9月7日的回應
Dear Valued Guest, Thanks for staying with us and hope you have a pleasant stay with us. Thank you

10/10 優異

Ediyanto (Malang)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I got my breakfast as much as possible and for many many Times.
於 2020 年 1 月住了 1 晚
Riko Ariffin, Reservation Officer 於 2020年2月27日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

10/10 優異

真實旅客

讚好：職員與服務
於 2020 年 1 月住了 1 晚
Riko Ariffin ,Reservation Officer. 於 2020年2月27日的回應
Dear Guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Much better than expected. It was a single bed room and I was able to sleep well. Breakfast is provided at Plaza Premium Lounge but it had long queue just to go in...
於 2019 年 11 月住了 1 晚
Plaza Premium Lounge - Lounge Manager 於 2019年12月2日的回應
Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

8/10 不錯

Joao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Last minute accommodation
Malaysian Airlines cancelled my flight which resulted in a 12 hour stop over at the airport. Found Plaza Premium Longe online with a bed & shower & booked it as I was going to walk around the airport for 12 hours. I was very impressed with the room and recommend it to anyone who requires a place a long stopover to get a good rest & a shower to feel fresh for their next flight👍 It also came with a buffet breakfast in the Premium Lounge area (bonus point points for this)😎
於 2019 年 11 月住了 1 晚
Plaza Premium Lounge - Lounge Manager 於 2019年12月2日的回應
Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
搭乗口に近い
搭乗口に近く、ギリギリまで滞在でき良かったです。
於 2019 年 10 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge at klia2. We are very much looking forward to welcoming you back, hopefully in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Small room with single bed and shower in airport terminal. Very clean and comfortable. Breakfast/drinks/snacks available in the Plaza Premium Lounge itself.
於 2019 年 9 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge at klia2. We are very much looking forward to welcoming you back, hopefully in the near future.

2/10 很差

Paul (Mount Vernon, OH)

商務旅客
I was not able to stay the night at this hotel as it is beyond the immigration and security at the airport. Extremely frustrated and annoyed. This had not been made clear when booking. I arrived at KLIA at 6:30pm from another city in Malaysia for a 7:10 am flight out. The airline I was flying with's counter was closed, not opening until 4:10 am and the hotel as stated was beyond immigration, etc. I was unable to get to the hotel by any other means. Extremely disappointed with Expedia, who I use regularly without any problems. Clearer information is needed.
於 2019 年 10 月住了 1 晚
Plaza Premium Lounge - Lounge Manager 於 2019年12月2日的回應
Dear valued guest, thank you for taking time to share your valuable feedback with us. We are sorry to learn of your less than favourable experience. However, we have indicated the location on Expedia. The experience of this particular visit may have discouraged you to return to Plaza Premium Lounge but we sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.

6/10 一般

真實旅客

於 2019 年 9 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

10/10 優異

Caroline

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you are in transit for over 5 hours this is excellent !
於 2019 年 8 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge at klia2. We are very much looking forward to welcoming you back, hopefully in the near future.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It was quiet. I only got a single instead of a double. Access was through the airport but I could not use it because I could not book my bag in and enter the airport departure area. I will not book again because of this. I only had one hour in the longe.
於 2019 年 8 月住了 1 晚
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

真實旅客

於 2019 年 8 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

6/10 一般

真實旅客

於 2019 年 7 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

4/10 欠佳

真實旅客

讚好：整潔度
Lack of facilities
於 2019 年 6 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you for writing to us. We very sorry to learn of your less than favourable experience. Your comment on lack of facilities are also respectfully noted and an internal investigation will be conducted. We look forward to welcoming you back in the near future and we will try our utmost to make your stay more enjoyable.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just very nice & relaxing . I am planning to stay again
於 2019 年 6 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Slow Check-In
Suite cannot be locked. Room is inside the security area so if you are looking for a hotel outside immigration --- this is not it. Check in was super slow considering the reservation I booked is by the hour and my flight leaves in 8 hrs. Actual lounge (food etc) is also not in the same area so you have to walk to eat.
於 2019 年 6 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

8/10 不錯

Garfield (京都)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
ほぼ総て満足した。部屋のベッドはきちんとなっており、シャワー・トイレ・洗面台もほぼ必要なものはそろっており、リンスがない程度であった。部屋は静かで、カギがかからないが問題はなかった。また、夕食と朝食、ドリンクはプレミアムラウンジでとれるので、これも良かった。ただ、時間制限の設定が10時間マックスであったのを12時間まで設定幅を広げて欲しい。
於 2019 年 4 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

6/10 一般

Kathryn

Nice but beware- the hotel is THROUGH departures
於 2019 年 4 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

10/10 優異

STANLEY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
I had to wait 45 minutes to check in. The booking was not in the system. However the ladies there were polite and helpful.
於 2019 年 2 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for sharing your experience at Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

10/10 優異

Neil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good customer service. They accomodated me as per my flight timing. Good complimentary food in Plaza Lounge. Overall very happy.
於 2019 年 2 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

8/10 不錯

YUSUKE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
簡易型だけど便利！
鍵はかからない簡易型ホテルですが、数時間の宿泊にはぴったり！
於 2019 年 1 月住了 1 晚
Plaza Premium Lounge - Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for the great review of Plaza Premium Lounge - Wellness Spa. We are very much looking forward to welcoming you back, hopefully in the near future.

6/10 一般

KADEKY (TOKYO)

不滿：職員與服務
トランジットの時間で利用するには便利
トランジットの時間で短時間利用する際に、いつも利用している。 空港の中にあるので、外に出る必要もないので、とても楽。
於 2017 年 7 月住了 1 晚
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

ぴょん (愛知)

不滿：住宿狀況和客房舒適度
空港の制限区域内にあるプライベートスペース
サテライトビルディングにあるトランジットホテル。ホテルといっても、ベッドではなくリクライニングソファ（だけ）が置かれた3畳たらずの部屋（スペース？）が並んでいます。天井はなく壁とドアで他とは仕切られています。ドアの上下はスリットが入っていて、廊下を歩く人の様子が手に取るようにわかるだけでなく、空港のアナウンスも聞こえます。鍵はありません。6時間過ごしましたが眠れませんね(^^;)　ジャワーブースがいくつかありましたが、すべて使用中で結局入れませんでした。トイレは男女共用でひとつありました。
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

2/10 很差

Roger

讚好：住宿狀況
不滿：整潔度和客房舒適度
Be careful as there are 2 terminals !!
Don't make the mistake of booking here if you're flying air Asia. The terminal is different and NOT convenient
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

真實旅客

不滿：客房舒適度
very good place
it's a good place for transit.
Plaza Premium Lounge – Lounge Operations Manager 於 2019年10月23日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

みーくん

讚好：職員與服務
不滿：住宿狀況
空港内のレストルーム
冷房がきついので、受けつけで毛布を借りた。 ドライヤーがないので髪の毛を乾かすのに時間がががった。 内側からカギがかからないので少々不安がある。 シャワーの排水口に前の人の髪の毛が多数残っていた。
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

4/10 欠佳

Jonathon

讚好：整潔度和住宿狀況
不滿：職員與服務和客房舒適度
ONLY FOR DESPERADOS IN BETWEEN FLIGHTS
NON-EXISTENT SYSTEM When I arrived, there was nobody in the reception area. When the young man came, he says he need to see the booking because their system cannot trace by name. COMFORT The "bed" was better than an old business class seat but not a flat bed. When requested, they provided a blanket which I really am not sure if it was clean. They do not have any pillows. Did not have the free massage as had to wait and it was late. I may stay there again if I am desperate on transit but only if the Sama Sama Express is full.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Shoebox
Didnt know of my booking...wasnt a bed just a recliner chair in a cupboard
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

2/10 很差

Alice

讚好：住宿狀況
不滿：整潔度、職員與服務和客房舒適度
Room not available on arrival
The room wasn't available when I arrived, the spa seemed nice and the front desk staff were polite however they had no rooms despite my booking.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

真實旅客

讚好：整潔度
not too bed but not good. You just take a show that is fine.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

10/10 優異

Andrew (Torquay, Devon, England.)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Much Better than sitting in Airport Waiting Area
Purely a stop over hotel as I had a 13 hour wait for my connecting flight. Was annoyed that they had no record of my booking but luckily I had printed the top confirmation page and they honoured it. It is what it is, a small room, with a reclining chair [bed], clean modern shower and facilities and the best bit the lounge afterwards, free breakfast, cakes, coffee etc. For £20 it beats sitting in the main airport waiting areas.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

lisa s

Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

2/10 很差

Christopher (Sydney)

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Small, cramped uncomfortable
Very unimpressed. Wanted to catch some sleep between flights but it only has a lounge chair that is worse than many business class seats.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

6/10 一般

Ian (Sydney)

讚好：整潔度和住宿狀況
Good option
Great to be able to while away hours during my transit. There's also access to the lounge for food and drinks as well which is great.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable overnight stay
It was perfect for staying at the airport overnight to catch a connecting flight early next morning. It was basic yet comfortable. The power shower was divine! The inclusive breakfast was also good.
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
また利用したい
19時半過ぎにチェックインし、10時間利用にしたら、チェックアウトは5時と言われた。もう8時前なんだけど、と言ったら5時半アウトにしてくれた。それ以外は問題なし。 ただエクスペディアの対応が最悪だった為に凄く高く泊まる事になり、くやしくて眠れませんでした。
Alfred 於 2020年10月7日的回應
Dear valued guest, thank you very much for your valuable feedback following your stay at Plaza Premium Lounge. Your feedback is what we rely on to continually improve out standards, and your review enabled us to know more of what our guest needs from us, so we could better meet your expectations. Thank you once again for sharing your experience with us.