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吉隆坡機場圖恩酒店的評價

2 out of 5
吉隆坡機場圖恩酒店
Lot PT29, Jalan KLIA S4, Sepang, Selangor

評價

5.8
10 分評分，優異；463 則評價中有 46 則" "
8 分評分，不錯；463 則評價中有 101 則" "
6 分評分，一般；463 則評價中有 146 則" "
4 分評分，欠佳；463 則評價中有 83 則" "
2 分評分，很差；463 則評價中有 87 則" "

6.6/10 

整潔度

6.8/10 

職員與服務

6.4/10 

設施服務

5.8/10 

住宿狀況

7.4/10 

環保程度

評價

2/10 很差

Xinyang

於 2023 年 12 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Xinyang, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan – Assistant Manager.

10/10 優異

CHIN JUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Chin Jung,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

6/10 一般

kaipui

讚好：職員與服務
於 2023 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
職員友善，環境尚可，只是房內沒有拖鞋、刷牙用品、雪櫃和熱水壺比較不方便。位置亦不算方便。
於 2023 年 2 月住了 2 晚

8/10 不錯

CHI KONG

於 2023 年 1 月住了 1 晚

10/10 優異

Loh

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常乾淨
於 2020 年 2 月住了 1 晚
Regards, Tini, Hotel Manager 於 2020年2月27日的回應
Dear Loh, Thank you for taking the time to share your experience with us. We're so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
隔音不佳
飯店安排的房間隔音很差，有人群聚聊天到半夜12點
於 2019 年 9 月住了 1 晚
Tini, Hotel Manager 於 2019年10月20日的回應
Dear Valuable Guest, I am truly sorry to hear that your stay was negatively affected by the loud noises in the hotel. Please do feel free to alert our front desk staff immediately so that we can send our staff to resolve the matter. We also provide earbuds by the front desk should you need it. But please be assured that your feedback has been duly noted as our team continues to explore means to minimize the noise in our hotels. We hope to regain your confidence in the future if you allow us to serve you again. Regards

8/10 不錯

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Regards, Tini, Hotel Manager 於 2019年9月21日的回應
Dear Michelle, Thank you for sharing your positive review with us. We are glad to hear that you have enjoyed your stay with us. Hence, we look forward to welcoming you back soon.

4/10 欠佳

Chung Leung Ricky

不滿：整潔度、住宿狀況和客房舒適度
Don't expect much or you'll be disappointed
Very tiny room and not particularly clean. Quite far away from KLIA2 and it took 15 minutes on a grab car on an express way to get there. Hotel shuttle service was claimed to be available but the quality of service was as if there was none.
於 2019 年 6 月住了 1 晚
Sashi Silver Raj 於 2019年6月11日的回應
Dear Ricky, Thank you for taking the time to share your feedback. While I wish you had a better experience, we apologize for falling short of your expectations and we will work harder to deliver an exceptional guest experience that so many of our guests have grown so fond of. Sincerely, Sashi Silver Raj Hotel Manager

8/10 不錯

TIAN MIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
WIFI很爛會一直斷掉
於 2019 年 5 月住了 5 晚
Sashi Silver Raj 於 2019年6月11日的回應
Dear Tian Min, Thank you for sharing your feedback with us. While I wish you had a better experience staying at our property, we must apologize for the inconvenience that you had encountered during your last visit. The WiFi system has since been rectified and rest assured, this will not happen again. We look forward to welcoming you back soon. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

真實旅客

於 2019 年 5 月住了 1 晚
Sashi Silver Raj 於 2019年5月22日的回應
Dear Guest, Thank you for your positive feedback. We are glad that you enjoyed your stay with us at Tune Hotel KLIA Aeropolis. We look forward to welcoming you back soon. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

真實旅客

不滿：整潔度
於 2019 年 4 月住了 1 晚
Sashi Silver Raj 於 2019年4月29日的回應
Dear Guest, Thank you for your positive feedback score. We are glad to have made your stay a pleasant and memorable one. We look forward to welcoming you back soon. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
The staff can only offer barely enough services. They were not quite initiative to give you advice reminder in particular the free transport from or to the airport. The capacity of free shuttle is only 9 pax. When I made the booking, there was full and I was forced to book a taxi to airport through the hotel at the cost of RM 40. But I had to force to pay RM50 at last as the taxi driver claimed that he did not have chance for RM10. Be smarter, pls book the free shuttle for departure upon your arrival of this hotel or if you would like to take the taxi to the airport , pls settle the payment before you get into the taxi as you can force the unhelpful hotel staff to help you and avoid others to give you excuse to earn you much money. So silly I was. As a reminder for those travellers who would like to select this hotel and will arrive KL at midnight like me and did not take the free shuttle which only caters for 9 persons, the taxi charge from the airport to there is RM80. You may consider choosing other hotels nearby and the taxi charge can surely compensate the higher accomodation cost. One important thing. I had ordered a room with breakfast. But the staff said that my room did not offer breakfast. So strange..... The location of the hotel is far from terminals There are no public bus or cheaper means accessing to this hotel.
於 2018 年 6 月住了 1 晚
Sashi Silver Raj 於 2018年6月25日的回應
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, our free shuttle service from Tune Hotel KLIA2 only takes 15 minutes to reach our hotel and leaves every 2 hours during the day and every hour after midnight. Taxis from the hotel usually only charge RM40. As mentioned, they are on first come first serve basis. We will take into consideration of increasing the number of trips. We hope you had a pleasant stay and to welcome you back to our hotel again, soon. Sincerely, Sashi Silver Raj Hotel Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店在舊機場附近。有接駁車來回到機場，但1小時至2小時1班。坐位不多，要預先預訂。
於 2018 年 6 月住了 1 晚
Sashi Silver Raj 於 2018年6月11日的回應
Dear Guest, Thank you for your positive feedback. We are glad to have made your stay a pleasant and memorable one. We look forward to welcoming you back soon. Sincerely, Sashi Silver Raj Hotel Manager

8/10 不錯

Ling Kin Simon

讚好：住宿狀況和客房舒適度
Easy nappy
Sashi Silver Raj 於 2018年5月11日的回應
Dear Simon, Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel KLIA Aeropolis. We hope to welcome you back soon. Sincerely, Sashi Silver Raj Hotel Manager

8/10 不錯

真實旅客

讚好：整潔度
飯店離機場有一段距離，從機場需搭shuttle bus，大概20分鐘，房間空間很小，但以這個價錢算是ok
Sashi Silver Raj 於 2018年4月9日的回應
Dear Guest, Thank you for your positive feedback. We are glad to have made your stay a pleasant and memorable one. We look forward to welcoming you back soon. Sincerely, Sashi Silver Raj Hotel Manager

8/10 不錯

Shirley (吉隆坡)

讚好：整潔度、職員與服務和客房舒適度
過境轉機停留的好選擇
機場有兩個，過境旅館也有兩個，此次把飯店訂錯了，來回奔波花了不少時間與車錢，提醒大家訂房前要看清楚才是
於 2018 年 2 月住了 1 晚
Sashi Silver Raj 於 2018年3月5日的回應
Dear Shirley, Thank you for taking the time to share your feedback. Our free shuttle service from Tune Hotel KLIA2 only takes 15 minutes to reach our hotel. We hope you had a pleasant stay and to welcome you back to our hotel again, soon. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

Rune (台灣)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
位置不方便
房間很小，連登機箱都無法完全展開，除非放在床上。 隔音不好，外面有人走動、隔壁開門、樓下笑太大聲都聽得到。 地點不佳，離機場很遠，只能搭飯店自己的接駁車，但要預約而且兩小時才一班九人小巴，若滿額只能自己搭計程車過去，單趟大約15分鐘，如果想逛機場或是去吃東西都不是很方便。 在這裡連UBER都很難叫。 從吉隆坡叫了一台計程車，司機還不知道這家飯店在哪，但可以跟司機說在LCCT(舊的廉航機場)旁邊，大多數只知道Tune Hotel KLIA2。 如果去雪邦賽道這是最近的地點，不太會塞車，因為大多人都從另一邊過去，但是飯店沒有車過去，必須請飯店幫忙叫計程車或自己叫UBER 早餐自助式還不錯，但是住了三天都吃一樣 如果來看比賽，還是盡量住在kila2那邊比較好，飯店比較新也比較大，重點是方便。可以省下很多計程車費。 飯店也不會幫你寄明信片。
於 2017 年 10 月住了 3 晚
Sashi Silver Raj 於 2017年11月2日的回應
Dear Rune, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

Hui-chieh

讚好：整潔度和職員與服務
The room is too small !
於 2017 年 10 月住了 1 晚
Dear Hui-chieh, Thank you for sharing your feedback with us. We must apologize for falling short of your expectation especially on room size as all our rooms are space efficient. What we lack in space, we make up in cleanliness and comfort. We hope that you have enjoyed other aspects of your stay with us and look forward to welcome you back soon. Sincerely, Sashi Silver Raj Hotel Manager

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：住宿狀況和客房舒適度
A hotel looks like a dormitory
I would not recommend the hotel to someone who is looking for rather a cozy place. The room is very small and shallow. The blanket was not clean and the building looks more like a dormitory than a hotel. The breakfast is acceptable and the hotel reception was nice though.
於 2017 年 9 月住了 1 晚
Sashi Silver Raj 於 2017年10月12日的回應
Dear Guest, Thank you for your feedback. We're so sorry we did not meet your expectations. Providing our guests with a spotless environment is important to us and we will be using your feedback to improve our housekeeping standards. We hope we will be able to serve you again soon. Sincerely, Sashi Silver Raj Hotel Manager

6/10 一般

YUYUN

讚好：整潔度
於 2017 年 7 月住了 1 晚
Dear YUYUN, Thank you for leaving us a 3-Star rating! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sashi Silver Raj Hotel Manager

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
交通非常不便
距離機場非常遠，只有接駁車和taxi能到達，接駁車只有9個位，而且要2小時1班，附近甚麼商店，超市都沒有。taxi去機場要RM50,住6天，每天都轉wifi密碼，職員不會主動說，天天都要問。
於 2017 年 7 月住了 5 晚
Sashi Silver Raj 於 2017年7月26日的回應
Dear Anonymous, Thank you for taking the time to share your feedback. While I wish you had a better experience, we apologize for falling short of your expectation as we will work harder to deliver an exceptional guest experience that so many of our guests have grown so fond of. Sincerely, Sashi Silver Raj Hotel Manager

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
極差
房間極細，沒有任何設施，空調不冷，要換第三間房才稍為有微涼感覺。 房間極細，沒有任何設施，空調不冷，要換第三間房才稍為有微涼感覺。 房間極細，沒有任何設施，空調不冷，要換第三間房才稍為有微涼感覺。

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
bad

6/10 一般

CHEN (TAIWAN)

讚好：整潔度
近機場區飯店
離機場約20分車程, 因預算不高所以沒選擇市區飯店, 商務飯店不大但乾淨什麼東西都要加購, 冷氣時間看電視時間毛巾完全使用者付費的商務飯店．　

2/10 很差

qing

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
差到無極限！！！！！！！！！
酒店地址根本就不清楚，查找路線是指去klia，大晚上的搬著行李從klia2去到klia，結果klia的員工說在klia2，當時已經沒有接駁列車，打的70馬幣到的klia！好不容易輾轉到了klia2 tune酒店！被告知這家是在已經被轉為貨運航站樓的另一個lcct航站樓！凌晨了根本折騰不動只好在klia2的大廳湊合了一晚上！！！酒店錢還不能退！垃圾到爆！！！！！！！！！！

6/10 一般

Ming (W)

讚好：整潔度和客房舒適度
LCCT附近的好選擇
以該價位來說是個不錯的選擇，空間雖小但應有的設備皆具備。冷氣時數建議可以不用買太多。飲食可選擇到LCCT去找尋。 標榜好睡的床品質算不錯，但沒有到業者講的那麼好。 轉機或是計畫去Sepang的旅客可以考慮。

6/10 一般

AL (香港)

不滿：客房舒適度
Choice for early morning flight travelers
The only buying point is the location which is the walking distance to the LCCT and luggage storage per day is RM3 per day for one piece. Room is very small and one bed only. No morning call service. No drink water in common area. Room rate is relatively high.

2/10 很差

lee (johor, malysia)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hot & cramp
Arrived tune hotel KLCC at 3pm. Very hot day, waited 20 minute at reception. Room EXTREMely Cramp & small. Air conditioned OUT of Order room417. dusty & dirty. Over charge of RM245 for this tiny, hot, dirty room.

10/10 優異

Kunayaq

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great for the price, nice staff except the one time o stayed couple days prior the bigger taller guy was so pushy on me doing this review, I told him Expedia sends me reminders I will do it but he kept pushing which was annoying!! But the restaurant was great, the server just learning was confident enough to refer food choices which turned out great, the cooks, great!
於 2024 年 5 月住了 1 晚
Erwizal Bidin (Assistant Manager) 於 2024年5月4日的回應
Dear Kunayaq,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Erwizal BidinAssistant Manager

8/10 不錯

Stacey-Ann

讚好：整潔度、職員與服務和住宿狀況
This hotel is 20 mins from the KUL airport in an isolated area and if you’re depending on the shuffle from the airport to the hotel, firstly you have to get it from the Tune Hotel that’s actually at KUL Terminal 2 (Klias2); secondly, the shuttle only runs every two hours. I ended up taking a Grab car from Tune Klias2 because I just missed the shuttle and I was not keen on sitting in the hotel lobby for 2 hours. Once at the hotel, the staff is efficient, the room is small, the bathroom is hot but the shower is powerful, which somehow makes up for everything. Stayed one night, would stay again here again if I had a long layover in KUL. It does offer value for money. Oh, they offered breakfast, packed to go, which I appreciated.
於 2024 年 3 月住了 1 晚
Erwizal Bidin 於 2024年3月22日的回應
Dear Stacey Ann, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Erwizal BidinAssistant Manager

10/10 優異

Kingsley

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Izzuddin Roslan 於 2024年3月18日的回應
Dear Kingsley,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

6/10 一般

William

不滿：客房舒適度
於 2024 年 2 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear William,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
必要十分
トランジットで一泊しました。地図では空港のそばですが、近道する道路がなく、空港をぐるりと迂回して行くので、車で20分ほどかこかります。ターミナル2のすぐそばにある系列のホテルとの間にシャトルバスが出ているので、時間が合えばそれの利用がお得ですが、時間が合わなければタクシーでも1000円しなかったと思います（Grab利用）。 部屋は狭めでめちゃくちゃ快適かと言われればマイナス点も無くはないですが、価格を考えたら十分で、私的には満点です。満足しました。時間がたくさんあるので取り敢えず寝たいけど、空港内の他のホテルは高い、というときにはここは最高の選択肢かなと思います。
於 2023 年 12 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear guest,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

6/10 一般

norlida

於 2023 年 12 月住了 3 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Norlida, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan – Assistant Manager.

10/10 優異

Luke

於 2023 年 11 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Luke,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

8/10 不錯

Alexander

不滿：整潔度
Klein ...aber ok...
於 2023 年 11 月住了 3 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Alexander, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan – Assistant Manager.

8/10 不錯

K

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Feedback
Worth the money. Please provide milk for tea. Nasi lemak add little more sambal. Bed was comforta. ble. Very clean environment.
於 2023 年 11 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear K,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

4/10 欠佳

Ben (Earlwood)

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
This place is old and tired. Not being able to enter room easily enough with one bag as its super tight. Everything is dated. Even the hair dryer had dusty and dirty. Its too tight. Bathrom door hits the sink. As you sit in the toilet u face the wall. Stay if absolutely necessary but even better go somewhere else
於 2023 年 11 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Ben, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan – Assistant Manager.

10/10 優異

kwen siew

於 2023 年 10 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Kwen Siew,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

10/10 優異

SHINYA

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Shinya,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

10/10 優異

Jean-luc

於 2023 年 9 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Jean,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

10/10 優異

KIICHIRO

於 2023 年 9 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Kiichiro,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

6/10 一般

Gert

於 2023 年 9 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Gert, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan – Assistant Manager.

10/10 優異

Nurrul Hafizul (tapah)

讚好：整潔度、職員與服務、設施服務和住宿狀況
nice hotel and i like it
於 2023 年 8 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Nurul,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

8/10 不錯

TETSUKA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
一晩泊まるだけだったので問題なく過ごせました。エアコン、シーリングファン、シャワーのお湯、wifiどれも良かったです。
於 2023 年 8 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Tetsuka,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

4/10 欠佳

Elsa

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The hotel was a reasonable price, but the walls were extremely thin and you could hear everything from neighbours to the road to people walking past the room. It was also a 20 minute drive away from terminal 2 of the airport despite marketing themselves as an airport hotel. I don’t recommend staying here unless you have sufficient time to travel to and from the airport to the hotel. Otherwise it was relatively clean and had a shower
於 2023 年 7 月住了 1 晚

6/10 一般

Jean-luc

商務旅客
讚好：職員與服務
Hôtel de transit pour une nuit sans plus
於 2023 年 7 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Jean,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

10/10 優異

Bonny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just right!
Just what you need before setting off on a long journey. The rooms are comfy and modern. No TV, but you don't really need one as you can easily stream something on your preferred device.
於 2023 年 7 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Bonny,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager

8/10 不錯

Jolene (New York)

伴侶同遊
We paid usd 30 a night to stay here. It was really okay. We felt like the place met our needs. No complaints. We didn’t pay much so we also didn’t expect a lot. For the price, we felt this was great value.
於 2023 年 7 月住了 1 晚
Izzuddin Roslan 於 2024年3月4日的回應
Dear Jolene,Greetings from Tune Hotel KLIA Aeropolis,Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager