10/10 Excellent
Jennifer G.
6 Jan 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Family Christmas Trip
rented the Evergreen through Avant. The home was lovely. 6 bedrooms, 6.5 bath, pool, theater, game room. Had a small issue with a Bad smell coming from the refrigerator we tried to clean it. put baking soda in there. Lit candles, scrubbed it from top to bottom. Still smelled. called management, they brought some plug-in air fresheners & wiped it out again. Sat coffee grounds inside. It was later in the evening so they said they would send the manager out in the morning and if she couldn’t get it cleaned out by scrubbing it again they would swap it out for a different refrigerator.( note to people renting please lay your fish & bloody meat on a plate so it doesn’t leak down in places that are extremely hard to clean.) they came first thing the next day we had everything out of the fridge she scrubbed and scrubbed the refrigerator out and the smell was much better still wasn’t totally gone though. we went to Dollywood and came home one day and the code would not work to unlock the door. I called management. They answered right away helped reset the code, we got right in.we did run to the store to buy a spatula & plastic spoon because their plastic cooking utensils were very slim, Dollar general 1.00 a piece so it was not a problem. Alot for the grill cooking. Having the gas grill was wonderful for burger night. The pool’s great. The hot tub could’ve been a little bit cleaner. Found few clumps of hair. I highly recommend this home for a stay.Well will use Avant again
Jennifer G.
Stayed 7 nights in Dec 2024