The general manger is not good. Other staffs are nice and helpful.
真實旅客
4/10 欠佳
Guadalupe
家人同遊
2025 年 7 月 24 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I upgraded my room to a suite with a view. The first day was great. The two fallowing nights the room was not clean with glass still at the floor from a broken bottle. When we got at the hotel at 6:00 pm the next day I requested for the room to be clean because there was still glass on the floor. They came and clean the room and left the floors wet and because the door was wet I suffer a horrible fall hitting my head and lower back. I couldn’t seat or walk. They can careless!!! I requested a refund of this two nights. They ruin my vacations. I have a bruise in my back and suffer a concussion. They can careless and told me that I book a room with no refund policy... really??! Is not the money is the principle that they can careless and they will get away with bad service. I needed to delay my trip one week because I can’t seat. Hotels can get away with substandard conditions because they will not be accountable. This is a top hotel in the area and I was in one of their best rooms. I’m a physician and have severe osteoporosis so I know this is the beginning of a long painful recovery and they can careless. My mother and daughter trip was ruin!!! HORRIBLE!!! Do not stay in this hotel! Sevilla was 104F and their AC was not working and the rooms were not clean. Is incredible!!
Guadalupe
於 2025 年 7 月住了 1 晚
10/10 優異
Manav
家人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property and location. old building with the charm but modern finishes. Mario on the front-desk was amazing and helpful. center of the Cathedral which means late night noise is assumed. we did get bothered a bit but also wanted to be in the middle of it. thanks
Manav
於 2025 年 7 月住了 2 晚
10/10 優異
Franciso German Brito
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Muy agradable y bien ubicda
Franciso German Brito
於 2025 年 7 月住了 1 晚
10/10 優異
Darlyn
2025 年 7 月 16 日
讚好:整潔度和住宿狀況
The view of the cathedral was amazing!! It was close to everything in a very picturesque area. Loved it!
Darlyn
於 2025 年 7 月住了 3 晚
10/10 優異
Marissa
2025 年 7 月 12 日
讚好:整潔度、職員與服務和住宿狀況
Excellent stay!!
Marissa
於 2025 年 7 月住了 4 晚
10/10 優異
Timothy (Lexington Park)
多人同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Beautiful property with an incredible view of the cathedral of Seville. The staff was so friendly and helpful, especially Emma!
The spa was wonderful! You can’t go wrong with this hotel!
Timothy
於 2025 年 7 月住了 3 晚
8/10 不錯
PARHAM
2025 年 7 月 8 日
The breakfast was very very minimal! Everything else was great.
PARHAM
於 2025 年 6 月住了 3 晚
10/10 優異
Amanda
家人同遊, 伴侶同遊, 多人同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I chose to stay at the EME Catedral Mercer hotel for our week long stay in Seville for our wedding. The service was impeccable- the staff was so attentive to our needs and the many many many needs of over 25 other guests we had staying at the hotel. They helped us coordinate a private brunch on one of the roof terraces and also helped us with some transportation. We were also able to seamlessly store our luggage and my wedding dress with the hotel while we were gone for a few nights on our honeymoon, and then returned back to stay in Seville for one more night. All of the staff was incredibly friendly and personable and could not recommend staying here enough! Beautiful views, perfect location, and truly stunning rooms and accommodations. We cannot say thank you enough!!
Amanda
於 2025 年 6 月住了 6 晚
10/10 優異
Roberto
2025 年 6 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Nice hotel across from the cathedral, well appointed rooms; upscale .
Roberto
於 2025 年 6 月住了 2 晚
10/10 優異
satish
2025 年 6 月 22 日
satish
於 2025 年 6 月住了 2 晚
8/10 不錯
Gurmail
伴侶同遊
2025 年 6 月 19 日
讚好:設施服務
Service and saroudings
Gurmail
於 2025 年 6 月住了 2 晚
10/10 優異
Steve
家人同遊
2025 年 6 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
C
Steve
於 2025 年 6 月住了 2 晚
10/10 優異
David
伴侶同遊, 多人同遊
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Great location and hotel. Just don't drive to it
David
於 2025 年 6 月住了 3 晚
10/10 優異
Juan
2025 年 6 月 7 日
Juan
於 2025 年 5 月住了 4 晚
10/10 優異
Aleta Scott
2025 年 6 月 1 日
The location was the closest hotel to the cathedral which was amazing but get ready to hear church bells!
Aleta Scott
於 2025 年 5 月住了 3 晚
10/10 優異
Julien
2025 年 5 月 31 日
Julien
於 2025 年 5 月住了 1 晚
10/10 優異
Linnette
家人同遊
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
The spacious rooms, the a/c, the cleanliness, the staff , the breakfast and restaurants.