Shelbyville Hotel with Pool

"Great experience "

"The hotel was very clean, neat, and easy to find. The room was well appointed, clean, and comfortable. Would definitely recommend to friends and family."

"the stay was comfortable. "

"The rooms were clean. The cleaning lady opened our door while we were getting ready for check out. I had the privacy tag on the door, so that shouldn’t have happened. "

"Awesome property great and clean room"

"Poor Customer Service My husband booked a room around 6 PM for what he believed was the same night. When he arrived at the hotel, he realized the reservation had accidentally been made for a date one month ahead instead of that night. The hotel informed him they had no availability for the same night, which is understandable. However, what was disappointing was that they refused to refund the reservation. The booking had been made less than two hours earlier, and the reservation was still scheduled a full month in advance, giving them plenty of time to rebook the room. Despite explaining the mistake, they denied returning the money. Very disappointing customer service and lack of flexibility for an honest mistake."

"Staff was very friendly, parking was busy and had a very step entrance and exit. Room was clean and maintained but the beds were very hard and uncomfortable."