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瀋陽香格里拉的評價

4.5 out of 5
瀋陽香格里拉
青年路268號, 瀋河區, 瀋陽市, 遼寧省

評價

8.8

優異

10 分評分，優異；72 則評價中有 42 則" "
8 分評分，不錯；72 則評價中有 20 則" "
6 分評分，一般；72 則評價中有 5 則" "
4 分評分，欠佳；72 則評價中有 2 則" "
2 分評分，很差；72 則評價中有 3 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

9.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店規模豪華氣派
瀋陽香格里拉飯店頗具規模，房間舒適乾淨。在被邀請升等之後我們獲得免費午茶、免費自助早餐，免費迎賓水果與房間升等。去瀋陽故宮與張大帥府皆靠公車比較方便。
於 2019 年 7 月住了 2 晚

10/10 優異

Mei-Hsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的飯店
於 2019 年 6 月住了 2 晚

10/10 優異

clauser

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

2/10 很差

Sifan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
办理入住要半个小时，差评
办理入住要半个小时、认脸机器根本不好用，差评
於 2019 年 1 月住了 1 晚

10/10 優異

Cheng-Chia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
SLSH 於 2018年5月19日的回應
Dear Guest, Thank you for taking the time to share your wonderful experience with us! We are happy to hear that you were satisfied with our hotel service and facilities during your stay with us. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again! Cindy Zhou Director of Communications

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
SLSH 於 2018年5月19日的回應
Dear Guest, Thank you for taking the time to share your wonderful experience with us! We are happy to hear that you were satisfied with our hotel service and facilities during your stay with us. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again! Cindy Zhou Director of Communications

8/10 不錯

Lu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 2 晚
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Spa員工服務有待加強
酒店對面是萬象城，周圍十分安靜，喜歡熱鬧的旅客可能不合適。由於不熟悉Spa區的locker操作，櫃檯在前來協助前還還對我們嘆氣，感覺很差！即使在酒店待了許多晚也不再去了。
於 2017 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

HUEI YUAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything about this hotel is great. Highly recommended.

10/10 優異

S Y Stephanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in Shenyang
I love to stay at Shangri-la in Shenyang during business trip, the location is good and you do not need to change elevator to your room. Overall services are good and worth to pay.

10/10 優異

Sin Yi S (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Hotel in Shenyang
The best hotel in Shenyang for business traveler, comfort room, great room services. Sure will stay Shangri-la again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
客房整潔, 設計很好, 食物豐富美味, 非常推薦!
員工有禮, 房間很大又整潔, 喜歡有床尾椅的大床及房間光線充足, 訂了公園景的房間,非常開揚! 離地鐵站只有3分鐘路程, 對面大商場有很多餐廳, 亦有戲院溜冰場。值得一提是自助早餐很豐富美味, 另room service 價錢不貴, 味道很好! 雖然在瀋陽來說,價格不算便宜, 但本人仍非常推薦這間酒店!

6/10 一般

Xiaolei (深圳)

讚好：整潔度、職員與服務和住宿狀況
性价比真的不是很高，房间用品太低档了。但服务员都很有礼貌，这个不错。

6/10 一般

Fengying (台灣)

讚好：住宿狀況和客房舒適度
飯店的地理位置方便：旁邊一點就有地鐵，對面是萬象城可逛。
地理位置優越

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
不滿：職員與服務

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

Yuantao

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
沈阳香格里拉 於 2024年1月3日的回應
尊敬的客人，您好！感谢您入住期间对酒店的认可及好评。您能在出游之时选择入住沈阳香格里拉是我们的荣幸。我们将持之以恒的以热情主动的态度和贴心友好的服务，努力为您创造良好的环境及难忘的体验。希望您的下次沈阳之旅，香格里拉依然能成为您的首选。期待您的再次光临，祝您生活愉快!

2/10 很差

Tamai

於 2023 年 10 月住了 1 晚

10/10 優異

Xilong

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel!
Booked for my family and they were very happy and satisfied, the food service and facilities were great as per them
於 2023 年 3 月住了 1 晚

10/10 優異

Xilong

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Excellent food, clean and comfortable.
於 2022 年 9 月住了 1 晚

8/10 不錯

CHUNGKEUN

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
깔끔하고 괜찮은 숙소였지만 이미 지불한 조식을 다시 지불하게 하였다. 나중에 호텔스 닷컴으로부터 환불 받았지만 지불하기전 호텔측의 상세한 확인이 필요했다.
於 2019 年 11 月住了 1 晚
slsh 於 2019年11月26日的回應
Thank you for staying with us and for providing us your valuable comments. It is always our goal at the Shangri-La hotel, Shenyang to provide sincere and heart-felt service to all our guests. The concerns you mentioned have been well noted and brought to the attention of the relevant managers for their guidance to their teams. I do thank you again for your comments and I would welcome any future communications with you.We look forward to the opportunity to welcome you back to the hotel in the future.

10/10 優異

Diwakar (Hamilton )

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my second stay at Shangri La in Shenyang and It won’t be my last. Plan to stay here in future as well. Excellent service, beautiful property in the city centre. Lounge access is the best. Staff was extremely friendly.
於 2019 年 10 月住了 3 晚
slsh 於 2019年10月26日的回應
Dear Guest Thank you for taking the time to share your wonderful experience with us! Your comments is most important for us to improve our service. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again!

10/10 優異

hyejung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
강추
모든 것이 다 훌륭했음. 강추!
於 2019 年 6 月住了 3 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
More staff than guests
Not many in the hotel, quiet area
於 2019 年 6 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
とてもきれいで快適なお部屋でした。朝食も30Fのラウンジでゆっくり取れて、大変満足できました。
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gutes Frühstück. Sehr sauber und ordentlich. Alle waren sehr bemüht. Englischsprachig.
於 2019 年 4 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
만족합니다
於 2019 年 4 月住了 1 晚

10/10 優異

Lu Lu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚

4/10 欠佳

真實旅客

多人同遊
讚好：整潔度
不滿：職員與服務
1.トイレがウォシュレット付きでなかった。 　大連シャングリラはウォシュレット付きトイレなのに何故同じで無いかのか？ 　長春シャングリラにも泊まったが、ここももついていない。 　長春は、トイレの位置も窮屈で最悪。 ２．車手配のサービスボーイにタクシーを頼んだが、いつもだ断っても来ないので、サイド尋ねたら「找不到」と答え、当方がが聞くまで、その事実を伝えなかった。
於 2019 年 3 月住了 1 晚

8/10 不錯

Dana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 1 月住了 14 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very clean and the staff were friendly and eager to help you in any way they could.
於 2019 年 1 月住了 14 晚

10/10 優異

W (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was pretty nice experience overall. Good location and decent & clean facility, the room was big and had a view. The morning buffet was a bit down part but overall good.
於 2018 年 12 月住了 1 晚

10/10 優異

Nathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic Stay
Great hotel, Great staff, clean and comfortable with an amazing lounge on the 30th Floor!
於 2018 年 12 月住了 2 晚
slsh 於 2018年12月10日的回應
Dear Guest Thank you for taking the time to share your wonderful experience with us! Your comments is most important for us to improve our service. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again!

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務
於 2018 年 10 月住了 1 晚
SLSH 於 2018年10月25日的回應
尊敬的客人，您好，感谢您选择沈阳香格里拉大酒店，并愿意向我们分享您的宝贵意见，您的满意是对我们最大的肯定。我们一向本着热情好客，亲如家人的服务理念，致力于为每一位人提供最佳的居停体验，您的满意就是我们最大的骄傲。期待与您再次相遇！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, good set up and amenities. Concierge staff were very helpful.
於 2018 年 9 月住了 3 晚
slsh 於 2018年9月27日的回應
Dear Guest Thank you for taking the time to share your wonderful experience with us! We are happy to hear that you were satisfied with our hotel service and dining outlets during your stay with us. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again! Cindy Zhou Director of Communications

8/10 不錯

Kim Boon Jeffrey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay but not as warm and welcoming
Most staff in Shangrila were helpful and courteous but a couple exude warm and welcoming attitude. Overall it was a comfortable stay with no hicups.
於 2018 年 9 月住了 2 晚
mir 於 2018年9月19日的回應
Dear Guest Thank you for taking the time to share your wonderful experience with us! Your comments is most important for us to improve our service. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again!

6/10 一般

Lee (singapore)

讚好：整潔度
不滿：職員與服務
Staffs need to be more coordinated
Bad coordination by the staffs. I was asked to upgrade to club status with full access to lounge and breakfast even though they do not have the executive club room. I accepted knowing the fact I will still be staying in a normal room. Every morning when I walked into the cafe for breakfast, they asked for my room number, and each time, they said I am not entitled to breakfast. This happened every morning during my stay. Treatment towards my relatives staying at the club room was also very bad at the club lounge. They showed the unwillingness to serve. Very bad for Shangrila standard. They do need serious hospitality training.
於 2018 年 6 月住了 3 晚
SLSH 於 2018年6月13日的回應
Dear Guest, Thank you very much for taking your time to provide your valuable feedback online. Referencing to your stay at Shangri-La Hotel, Shenyang, please accept our sincere apologies for the inconvenience caused to you. We will take this up with concerned departments to review our service standards and we will take necessary actions to rectify immediately. It has been our goal to equip ourselves with the most state-of-the-art facilities and provide a most rewarding experience to all guests. In the meantime, it is our desire to welcome you back to the hotel in the near future and our best attention is guaranteed at all times. Yours Sincerely, Cindy Zhou Director of Communications Shangri-La Hotel, Shenyang

8/10 不錯

diwakar (Hamilton, Ontario )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
City centric hotel
Big name hotel with all amenities available for the customer. Food options were rather limited probably they could have added more options. Overall it is nice hotel in a industrial city like Shenyang.
於 2018 年 3 月住了 2 晚
Cindy Zhou, Director of Communications 於 2018年4月3日的回應
Dear diwakar, Thank you for staying with us and taking the time to share your compliments. We are delighted to know you are satisfied with our staff’s service and hotel facilities. With your compliments, we will be motivated to provide an even higher level of service and products to our valuable guests. Dining wise, we have an array of options available at our All-Day-Dining Outlet, a Japanese Teppanyaki Restaurant that sits on the highest floor of the hotel overlooking the busiest Central Business District. The hotel also has a Chinese restaurant that serves authentic Cantonese cuisine and Dim sum series that was derivated from Kowloon Shangri-La Hong Kong. Please come and visit us again if your travel brings you to Shenyang, we look forward to having you back!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice staff
Very friendly and helpful staff. Robin at the front desk stood out!
於 2018 年 3 月住了 3 晚
SLSH 於 2018年5月11日的回應
Dear Valued Guest, Thank you for taking the time to submit a review in connection with your recent stay at the Shangri-La Hotel, Shenyang. All guest feedbacks are extremely important to us and we do appreciate your input as it is only through comments such as yours that we can truly gauge how our services and facilities are perceived and experienced by our guest. We look forward to welcoming you back to Shangri-La Hotel, Shenyang!

10/10 優異

Claire

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb hotel in Shenyang!
This hotel is definitely up to the standards of the best! Clean, comfortable and most of the staff speak excellent English.
於 2018 年 3 月住了 2 晚
SLSH 於 2018年5月10日的回應
FOR EXPEDIA & HOTELS.COM Dear Guest, Thank you for taking the time to share your wonderful experience with us! We are happy to hear that you were satisfied with our hotel service and facilities during your stay with us. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again! Cindy Zhou Director of Communications

10/10 優異

Philip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing in Shenyang
Lobby bar is a nice place to unwind after a long day listening to live music.
於 2018 年 2 月住了 1 晚
SLSH 於 2018年5月12日的回應
FOR EXPEDIA & HOTELS.COM Dear Guest, Thank you for taking the time to share your wonderful experience with us! We are happy to hear that you were satisfied with our hotel service and facilities during your stay with us. We will continue to focus on delivering the heartfelt service to every single guests. If your travel brings you back to Shenyang, please come and visit us again! Cindy Zhou Director of Communications

10/10 優異

SUNGJIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
기억에 남는 호텔
편안하고 전망도 좋고 주변이 좋았습니다.
於 2017 年 10 月住了 2 晚

10/10 優異

Rich (Daegu, Korea)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best I've stayed in
After staying at two and three star hotels during my travels through northeast China, the Shangri-la was a two-night paradise. I stayed in a club room and was treated in an outstanding manner by all the staff I came in contact with, including the front desk, concierge, and Horizon Club. Couldn't ask for more. Highly recommend this hotel to anyone who travels to Shenyang.
於 2017 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
日本語が全然通じませんでした。少しは通じる人がいてもよいのでは。それ以外は不満はありません。朝食も美味しかったです。

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
夜1130にベル鳴らしフルーツ持ってきたのにはがっかりした。それ以外は綺麗でとても良いホテルだった。