“Room was on the 3rd floor, elevator was broken, the only ice machine in the hotel was located on the 1st floor and it was broken, 3pm came around and had to walk the hotel to find 1 of the 2 total cleaning ladies working for the day (that have yet to make it to the 3rd floor) to ask for some towels and clean sheets so we can service our room for ourselves. This 2 night stay deserves no stars but this thing required a minimum.”
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