We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted.
The WiFi was intermittent & slow.
I wouldn’t recommend this hotel to anyone.
真实旅客
2025 年 2 月入住 2 晚
2/10 糟糕
Ajit
2025 年 1 月 6 日
Ajit
2024 年 12 月入住 2 晚
2/10 糟糕
Rajdeep kaur
与家人出行
2024 年 11 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet.
DO NOT RECOMMEND AT ALL
Rajdeep kaur
2024 年 11 月入住 1 晚
8/10 还可以
Anup
与家人出行
2024 年 6 月 13 日
满意:员工和服务,清洁度
Value for Money
This is family frindly hotel with fantastic view of mountains.
Anup
2024 年 6 月入住 2 晚
10/10 超赞
Achal
与家人出行
2023 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with great staff
Achal
2023 年 6 月入住 4 晚
8/10 还可以
Jasnoor
2023 年 3 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
Jasnoor
2023 年 3 月入住 2 晚
8/10 还可以
SHAILESH
2023 年 1 月 1 日
SHAILESH
2022 年 12 月入住 2 晚
8/10 还可以
William
与配偶出行
2022 年 12 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.
William
10/10 超赞
Asoka
与家人出行, 团体旅客
2022 年 12 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)
Asoka
2/10 糟糕
真实旅客
与家人出行
2022 年 11 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel ever
This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
真实旅客
2022 年 6 月入住 1 晚
10/10 超赞
HARPREET
团体旅客
2022 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
HARPREET
2022 年 2 月入住 2 晚
8/10 还可以
Gabriela
2021 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
weekend getaway
Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Gabriela
2021 年 11 月入住 2 晚
10/10 超赞
ANOOP
2021 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
ANOOP
2021 年 10 月入住 1 晚
8/10 还可以
Hitesh
与家人出行
2021 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable Stay
Room, Food and service was good. Enjoyed my stay with my Family.
Hitesh
2020 年 12 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2020 年 12 月 31 日
满意:员工和服务,清洁度
Nice hotel , great service and clean room. 10 min away from mall road
真实旅客
2020 年 12 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2020 年 2 月 18 日
满意:住宿条件和设施,员工和服务
Nice room, good location with good heater in the room. Bed is very comfortable
真实旅客
2020 年 2 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2020 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
真实旅客
2020 年 1 月入住 3 晚
8/10 还可以
Bably
与家人出行
2019 年 11 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was exactly as per pictures on the net. Service was great.