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"Amazing staff"

"The room was luxurious, the service from the staff was impeccable! I checked in asking where I could smoke but instead the staff checked me in a smoking room! The next day I didn't want cleaning one because I'd prefer some privacy and would prefer it done the following day and the cleaning staff actually stocked up extra water and coffee whenever they came into clean also wrote very nice and kind notes like "Welcome home!" Also on the same evening I checked in, I noticed my coat button dropped and I asked for a sewing and it was promptly sent to me! Amazing!"

"Spacious and clean room Friendly staff Quick room service "

"Staff were great. Good was excellent."

"Very clean room and "

"Beautiful rooms, immaculately clean and friendly staff, perfect location, walking distance to Liberation Square, cable car and metro station, only complaint was that the reception is on the 51stst floor so a bit strange when you arrive. "

"Friendly and helpful staffs"

"Overall a great experience. The hotel is modern and clean. Breakfast is good, but not world class by any means. The location is excellent, near major shopping and many food options! Staff was courteous and helpful. "

"The room was smaller than expected based on photo. The staff are very helpful and friendly. On 6 Dec, we forgot to book a taxi to pickup at 5am to airport and the young staff at the lobby patiently helped us book a big car as we have 6 luggages. The car arrived in just 3 mins."