Shute Harbour Hotel with Pool

"I booked one night at Coral Sea Resort in Airlie Beach as a treat for my final evening, based on the excellent reviews and appealing photos. Unfortunately, the reality did not match expectations at all. While the common areas and pool are indeed beautiful, the rooms are extremely disappointing. They feel outdated, poorly maintained, and far below what you would expect from a 4-star property. The bathroom looks like it hasn’t been renovated in decades, the room itself is very basic and almost hostel-like, and even basic conveniences are missing — for example, there are no power sockets near the bed. The bed was also uncomfortable and the overall standard of the room felt neglected. The most unacceptable part, however, was the breakfast. We paid in advance for breakfast included, only to be told that any hot food (eggs, omelettes, etc.) would be charged extra. The buffet consisted mainly of cold items like yogurt, fruit, and some cold cuts — no eggs, no bacon, no hot options included. This is simply not acceptable for a hotel marketed as 4-star. A proper breakfast should at the very least include basic hot items. Overall, the hotel seems to rely heavily on misleading photos (some of which appear heavily edited or not representative of reality) and renovated common spaces, while the rooms are far below standard. Very disappointing experience — I would not stay here again."

"The hotel was in the perfect location. The staff were very friendly and helpful. Highly recommend. Would definitely stay here again!"

"Everything was amazing, for sure we will be coming back there in the next time, one of the best hotels I've ever been. Would be perfect if had breakfast but, excellent in all the other aspects, especially highlight for the view, absolutely stunning."

" Nice hotel and convenient, great breakfast"

"Was a lovely place Unfortunately a typhoon went by a few days earlier and water sports like paddleboard and kayaks were not available "

"Fabulous 4 night trip to Hayman. Just the most beautiful scenery and grounds and a very friendly staff. We enjoyed the excursions snorkeling and seeing Whitehaven Beach. We initially had a lagoon room which we didn’t love so we upgraded to a second floor room overlooking the pool. They were very accommodating. Used the gym and ate at all the restaurants. We also enjoyed the great acoustic guitar player each night. "

"Spacious rooms and quiet location. Breakfast could have included more food options and food wasn’t always hot. Great front desk team. Having laundry facilities in the room was a real plus. A wonderful spot we would happily return to on another trip."

"Clean room /great staff/ located minutes away from the Cruise Whitsundays passenger port . Nice pool "

"Beautiful view from the balcony, nice staff keeping the room clean and tidy, can’t wait to get back "