Nikko Shutoken hotels

"Main building facilities/furniture in the room are worn out, toilet has foul spell, room is smaller the some similar size hotel. Minimum staff interaction as reception is just for checking in. . Train station is further away although one of the underground exit is nearby. The only convenience is the airport limo bus stops in front of the hotel. I travelled to Japan every year and there are better ones compared in the usual range of standard room price/style. Was Not a comfortable 2 night stay for me, so definitely not coming back. "

"Fantastic "

"Location is good. Staff is very friendly and helpful. Room smelled like if this was a smoking room when all rooms are supposed to be smoke free. Would not stay there again due to the horrible smoke smell "

"The location for Hotel Gracery was very convenient. You are walking distance to the subway and to places of interest. The comfort double room is small so I would definitely get at comfort twin room for more room. I would definitely request more pillows and blanket."

"Beautiful hotel, very comfortable room and quiet neighborhood which I loved. Excellent location, the train station is only a 5 minute walk away, the hotel provides toiletries and tea and coffee. were amazing and the staff superb. Will definitely stay here again for sure whenever I visit Tokyo. Definitely a 5 + star hotel "

"Clean room, spacious for Japanese standards. Closest Shinagawa train station, which is very accessible for tourist, especially if you have large luggages. They also have Yamato on the second floor if you want to transfer your luggage from one prefecture to another."

"Everything was excellent, they also help me very well on my forgotten items."

"We only stayed 1 night and did not use the airport breakfast facilities as we had an early flight, but would thoroughly recommend staying here the night before your flight. It was clean and comfortable and so relaxing knowing you just pop downstairs and book in for your flight. The airport amenities are the best we have seen."

"TV was too small like a desktop computer in my room. Water temp control was not working properly with the toilet basin. "