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"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting. "

"Great hotel and onsen"

"Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station. "

"Everything was iimpeccable. Beautiful views, facility and staff "

"This hotel is very relaxing and it has a lot to offer. I really enjoyed the facilities and scenery. I also liked the option to save a little bit of money by not needing a room cleaning during our short stay. The only thing I wish was possible is that the breakfast was a little bit later."

"It was great!"

"Very close to the train station "

"Very friendly"

"Very clean, spacious room Nice Onsen in new building "