西西里島精品酒店

「We arrived to locked doors (for security) and when we were greeted she told us she wasn’t expecting anyone to check in. I showed our reservation and she apologized. We were given a different room than we booked, which had an upstairs, which is where the bathroom was, but not the bedroom. I specifically avoided booking this room type. I was then told our original room was not available and we would have to pay more to get another room type. Finally the settled and gave us the room on one floor....

「We had an amazing stay at this hotel! The view was absolutely stunning, definitely one of the highlights of our trip. The staff were incredibly accommodating and went above and beyond to make sure we felt welcomed and comfortable throughout my stay. The pool area had such a great vibe, perfect for relaxing and unwinding. Overall, a wonderful experience. Highly recommend!」

「朝食はは健康的でスタッフはとても親切でした」

「Yes」

「Pas convaincue par notre séjour. L'accueil a été effroyable, la personne à l'accueil voulait nous jeter dehors au prétexte qu'elle n'avait pas de chambre, alors que nous avions réservé via hotel.com. J'ai insisté malgré les cris de la personne et bien m'en a pris, elle a finalement trouvé la réservation et m'a dit qu'elle n'avait pas compris. Le petit déjeuner était simple, le personnel peu disponible. En quittant l'hôtel, j'ai oublié une parka. J'attends toujours qu'on me la renvoie ( bien que...

「Mooi, sfeervol hotel. Wel erg stil. Ontbijt heerlijk en uitgebreid. Bediening was erg vriendelijk. 」

「We absolutely loved this hotel. The staff were extraordinary, the room was stunning and breakfast was the best we've ever had! We will definitely visit Palermo again and plan on staying at Palco!」