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Reviews of Central Indochine D'angkor

3.5 out of 5
Central Indochine D'angkor
7 Makara, Wat Damnak, Salakamrue, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 115 reviews" "
Rating 8 - Good. 22 out of 115 reviews" "
Rating 6 - Okay. 7 out of 115 reviews" "
Rating 4 - Poor. 7 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at Central Indochine D'angkor. Staff we so lovely, room was great, loved the cocktails at the bar! Sad to leave, would highly recommend.
Stayed 5 nights in May 2024

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very good and helpful. The hotel is very good for the price. I felt safe and liked the pool.
Stayed 8 nights in Mar 2024

2/10 Terrible

Damiano

Liked: Staff & service
Disliked: Amenities
On my arrival, I expected a Steel safe and a TV to be in my room I was led to believe that I had been upgraded to a family room This was not an upgrade I carry a passport medical insurance and credit cards that I wanted to put in a safe whilst I was in the pool or in town. I was supplied with a wooden box with a padlock on it. No TV. I booked out after 1 night of my three night stay. I do not expect a refund. I would also recommend not using this hotel as it does not fulfil what is booked
Stayed 3 nights in Feb 2024
Response from Mr.Heng on 26 Mar 2024
We are so sorry for all the problem happen during your stay.We will double check all the problem and fix it to make our service better soon.Anyway, we wish you all the best.

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great value for a 3 star
Great value for what you get. The beds are comfy and the sheets are nice and soft. The drinks by the pool ver nice and cheap. $3.50 for cocktails. Laundry same day is nice. U’re clothes will come back very wrinkled. Line dry I’m assuming.
Stayed 4 nights in Feb 2024
Response from Mr.Heng on 26 Mar 2024
Thanks you.

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities
The hotel was very well situated. It was a 10 minute walk from the centre of Siem Reap.There was plenty of reasonably priced restaurants offering a wide range of foods from Italian to traditional Cambodian. The bars all did a happy hour,some lasting all day!! The night market was also very good offering an assortment of street foods. There were several well stocked supermarkets with in easy reach, .plus several pharmacies.The hotel staff were helpful and friendly. The hotel was a bit dated but perfectly adequate. The beds were really comfortable and towels and water were replenished every day.
Stayed 3 nights in Jan 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Holiday.
The hotel was run down the aircon was about a powerful as a table fan. They did try to sort it out but couldn’t. So I checked out and moved. To another hotel. My option. It need a full renovation. And some decent aircon
Stayed 14 nights in May 2023
Response from Mr. Heng on 6 Jul 2023
Thanks you for spending your value to give us some feedback.We are deeply apologize for all inconvenience cause happened during your stay.We will check it out and update to our management team to work on it very soon.Anyway, we wish you all the best.

6/10 Okay

Robert

Stayed 2 nights in Nov 2022
Response from Mr. Heng on 24 Jan 2023
Thanks you.

8/10 Good

Verne, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were very helpful and informative. The girls at the restaurant were charming and were always smiling. The breakfast is excellent, loved the fried noodle set! The food is good if you don’t feel like going out. I like everything about this place but be careful when booking to ask for a lower floor if you have difficulty climbing steps as there is no elevator but they will help you with your suitcase/luggage.
Stayed 3 nights in Feb 2020
Response from Heng on 16 Apr 2020
Thanks you for choosing our hotel to stay in Siem Reap and Spending your value time give us an excellent score and good feedback comment. Regarding floor, if you don't want to climb high you can request low floor room. Finally, We wish you all the best and hope to welcome you again.

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Booked this place based on the great reviews and it didnt dissapoint. Upon arrival staff was wonderful and accomedating. Rooms are clean. The bed was comfortable for south east asia standards. Grounds are beautiful. Walk to Pub street is 10 minutes. Would highly recommend this hotel. Great value.
Stayed 1 night in Feb 2020
Response from Tan on 24 Feb 2020
Dear value guest, Thank you for taking your valuable time in sharing your feedback. We are pleased to note that the experience at our hotel met your expectations and that you found everything perfect and thank for your good advise to other travelers ,we have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels service . We are confident that you would provide us another opportunity to be of service to you , Sincerely from Central Team,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
based on the reviews and pictures we had high expectations, unfortunately those were not met due to the ageing bathroom , dust in the bedroom and rooms had many mosquitos. the staff itself was good and the tuk tuk drivers working for the hotel were great
Stayed 4 nights in Jan 2020
Response from Tan on 30 Jan 2020
Dear Sir/Madam, Thank you so much for staying with us, We are sorry for all any inconvenience happened during your stay with us , This is very low score that we got from you , You didn't mention your name so we couldn't find your reservation and we really don't know the problem that happen and make you feel unhappy ,we hope you can mention or let us know room number so we will check and improve our room and our service , Please you have a nice day, Best regards, Central Team,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was good. Close to the town, walking distance yet it’s on the back street so quiet.
Stayed 1 night in Jan 2020
Response from Tan on 18 Jan 2020
Dear value guest, Thank you for taking your valuable time in sharing your feedback. We are pleased to note that the experience at our hotel met your expectations and that you found everything perfect and thank for your good advise to other travelers ,we have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels service . We are confident that you would provide us another opportunity to be of service to you , Sincerely from Central Team,

10/10 Excellent

Liao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Nov 2019
Response from Tan on 24 Nov 2019
Dear value guest, Thank you for taking your valuable time in sharing your feedback. We are pleased to note that the experience at our hotel met your expectations and that you found everything perfect and thank for your good advise to other travelers ,we have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels service . We are confident that you would provide us another opportunity to be of service to you , Sincerely from Central Team,

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
Great Hotel, friendly staff and good location. rooms were spacious. Beautiful place with great amenities
Stayed 1 night in Nov 2019
Response from Tan on 24 Nov 2019
Dear value guest, Thank you for taking your valuable time in sharing your feedback. We are pleased to note that the experience at our hotel met your expectations and that you found everything perfect and thank for your good advise to other travelers ,we have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels service . We are confident that you would provide us another opportunity to be of service to you , Sincerely from Central Team,

10/10 Excellent

Harlow, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh saltwater pool, waterfall shower, clean room, comfy beds, and exceptional service. Not far from main locations
Stayed 1 night in Nov 2019
Response from Tan on 24 Nov 2019
Dear value guest, Thank you very much for your recent staying at our property and your great score 5 Plus 5 score . Especially thank for your EXCELLENT STAY Your beautiful comments will help other travelers to decide the best accommodation in Siem Reap, Cambodia. Plus, your comments will make our whole team to check and improve our service Best regards, Central Team,

10/10 Excellent

Nigella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Just a short walk to pub street. It is a beautiful hotel. Our room was spacious and clean. The staff was very attentive and friendly. Breakfast was good, lots of variety, well presented, but I think one of the local dishes I tried did not agree with me. Coffee was good.
Stayed 1 night in Oct 2019
Response from Heng on 7 Nov 2019
Dear Nigella, Thanks you for choosing our hotel to stay and spending our value time to give us a good review. And thanks you for sharing your real experience during your stay with us. All the best to you from our team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and staff is friendly and helpful staffs are ready to help at all times. Reasonable price with excellence service. breakfast is adequate
Stayed 1 night in Oct 2019
Response from Heng on 7 Nov 2019
Dear Value Guest, Thanks you for choosing our hotel to stay and spending our value time to give us a good review. And thanks you for sharing your real experience during your stay with us. All the best to you from our team.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable bed and clean. Very nice lobby. Very fast service. Great breakfast
Stayed 1 night in Oct 2019
Response from Heng on 6 Nov 2019
Thanks you for spending your value time to give us a good review score.

10/10 Excellent

Ruzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend this place.
the staff and the manager were very kind and helpful. the bed was very comfy and found my name on the bed when we first enter the room written in leaf, totally love it. Will definitely choose this hotel if we come back to Siem Reap again and already recommend it to all my friends
Stayed 1 night in Oct 2019
Response from Heng on 6 Nov 2019
Thanks you for spending your value time to give us a good review score.

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services are beyond expectation
Location, staff, services, cleanliness everything is perfect in this hotel plus it’s a great value for your money. It totally exceeds our expectations.
Stayed 1 night in Oct 2019
Response from Heng on 6 Nov 2019
Thanks you for spending your value time to give us a good review score.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful. The rooms at this hotel were relatively large. Very roomy and clean. The beds were very comfortable. The hotel is in the best location, short walking distance to downtown.
Stayed 1 night in Oct 2019
Response from Heng on 28 Oct 2019
Thanks you for your value time to give us an excellent review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the first time in Siem Reap city. The room was spotless, and I wanted a room on an upper floor with a beautiful view. And I got it. Really responsive service. Enjoy staying here very much
Stayed 1 night in Oct 2019
Response from Heng on 28 Oct 2019
Thanks you for your value time to give us an excellent review.

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is really full of surprises
Unlike many other hotels, the staff goes out of its way to accommodate and make one feel at home. Very polite service and enjoyable. Not to mention the rooms are good size and have a feeling fresh and even with the money we paid, we didn’t expect to have firm bed, bathrooms better than normal and the extras make the big city room rate seem affordable.
Stayed 1 night in Oct 2019
Response from Heng on 28 Oct 2019
Thanks you for your value time to give us an excellent review.

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
This is my first time in Siem Reap, this hotel is by far the best value for money! The staff at this hotel were all lovely- very informative welcome to the hotel and gave lots of information about Siem Reap on arrival. charming atmosphere and nice big rooms and comfortable beds
Stayed 1 night in Oct 2019
Response from Heng on 28 Oct 2019
Thanks you for your value time to give us an excellent review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and has such a charming atmosphere. The staff are just incredible and happy you just can't help but feel the same. This place is by far one of the best places I've stayed in all through South East Asia. I've enjoyed it so much I'm adding on an extra 2 nights to my stay so I can really explore Siem Reap. Oh, and an afternoon cocktail in their pool area is a must and don't miss the breakfast!
Stayed 1 night in Oct 2019
Response from Heng on 28 Oct 2019
Thanks you for your value time to give us an excellent review.

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, garden and pool and great staff!
This was a great place to base ourselves for checking out the temples. The rooms are large and comfortable for the money. everything we needed in close proximity to this hotel.
Stayed 1 night in Oct 2019
Response from Heng on 23 Oct 2019
Thanks you for your value time to give us an excellent review feedback.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in Siem Reap. It just felt like home, I really enjoyed my stay; the room is very nice and comfortable bed also the room is regularly clean. All the staff is amazing, great breakfast and we would love to come back here again!
Stayed 1 night in Oct 2019
Response from Heng on 23 Oct 2019
Thanks you for your value time to give us an excellent review feedback.

10/10 Excellent

Bronislaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday, love the people
They pick us up service from the airport for free with a very nice man Veasna. We booked a private tour with the hotel; the transportation was organized specialized to be with our favorite driver Veasna. it was so fantastic moment for a trip to Asia to see great Angkor Wat and surrounded by lovely people. The room is large, clean and comfortable. We love the hotel and will come back soon with highly recommended to everyone who plans a vacation to Siem Reap. Special thanks to Davit, Neath, and Seang who always come out of her way to approach and assist in every occasion.
Stayed 1 night in Oct 2019
Response from Heng on 16 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Jemema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room. friendly staff and their attention. loved this Beautiful hotel near the center. Great breakfast. This property has a beautiful pool, it’s a little bit small though.
Stayed 1 night in Oct 2019
Response from Heng on 16 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

eugina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an amazing stay.
comfort and quality of service is excellent, Comfortable rooms with excellent bathroom and beds. Quiet location. Staff were great, went out their way to help us organise and arrange everything for us.
Stayed 1 night in Oct 2019
Response from Heng on 16 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Isabelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very easy to walk to all bars and restaurants with Staff lovely and helpful. We really liked the beautiful garden, the excellent swimming pool with the bar, and the room was also nice. Air conditioning worked very well.
Stayed 1 night in Oct 2019
Response from Heng on 12 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town I could walk to the main city center in 10 minutes. Staff were generally very pleasant and helpful. Beautiful swimming pool, room was very big. WiFi reliable.
Stayed 1 night in Oct 2019
Response from Heng on 12 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Justeene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
We had a very pleasant stay. The hotel has tuk tuk drivers that can take us to the tours, everywhere in the city and free pick up from the airport. The staff is awesome and very friendly. We got a big room and enough equipment. The poolside is good to relax and the food was also very good.
Stayed 1 night in Oct 2019
Response from Heng on 12 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and lovely hotel
Everything - great location, very clean, friendly reception, great communications and recommendations from staff
Stayed 1 night in Oct 2019
Response from Heng on 9 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Vasilisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful. The hotel is very centrally located. The breakfast is very good, with a good selection.
Stayed 1 night in Sep 2019
Response from Heng on 9 Oct 2019
Thanks you for your good review feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Heng on 9 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were polite and helpful. Room was clean and well decor. Room service was excellent and food was incredible. Amazing hotel.
Stayed 1 night in Sep 2019
Response from Heng on 4 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, clean, safe, comfortable and easy, good bathroom and facilities and lounge area we love, the breakfast was good too.
Stayed 1 night in Sep 2019
Response from Heng on 4 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming and very accommodating. The breakfast was as well worth paying for, has various choices. Overall Very friendly staff who made me feel so welcome. I love the swimming pool which was very relaxing.
Stayed 1 night in Sep 2019
Response from Heng on 4 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly & Welcoming
The room was warm & comfortable, the bar & restaurant are lovely with the breakfast was a nice treat & it’s close to the pub street where lots of great restaurants and bars.
Stayed 1 night in Sep 2019
Response from Heng on 4 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experiences
the hotel is very close to pub street, just 5 minutes on foot. Air conditioning, bathroom and cleaning, really good. Balcony is a splendid terrace where you can simply read the book. as soon as we arrived, we already love this place, nice staff. the breakfast was very great as well.
Stayed 1 night in Sep 2019
Response from Heng on 4 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and tidy toom
tidy and comfortable rooms. Breakfast is well worth paying for, has various choices. Staff welcoming and very accommodating. Overall Very friendly staff who made me feel so welcome. I love the swimming pool which was very relaxing. I will use this hotel again if I return for another round.
Stayed 2 nights in Sep 2019
Response from Heng on 1 Oct 2019
Thanks you for your good review feedback.

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel. The staff really helpful and friendly as always. The pool was great as well as the bar. The room was spacious. It is not far from to the center of Siem Reap. It is very good value for money. Couldn’t ask for more.
Stayed 1 night in Sep 2019
Response from Heng on 26 Sept 2019
Thanks you for sharing your feedback during your stay with us.

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice, friendly, helpful, happy to help and very good location and really nice rooms. Comfortable beds and good view.
Stayed 1 night in Sep 2019
Response from Heng on 25 Sept 2019
Thanks you for your good review feedback.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome and helped out with everything. The Hotel is a peaceful place with a very good location, it is right by the market, pub street. Very cheap price and really good quality.
Stayed 1 night in Sep 2019
Response from Heng on 25 Sept 2019
Thanks you for your good review feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The room was very clean, the King bed was so comfy, the service was great I have had in Siem Reap. I found the staff to be very professional and attentive. Location was perfect! breakfast was delicious. I would highly recommend this lovely hotel!!! Looking forward to my next stay.
Stayed 1 night in Sep 2019
Response from Heng on 25 Sept 2019
Thanks you for your good review feedback.

10/10 Excellent

Pual

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and great value for money!
Amazing hotel with lovely staff and great location. Our room was fantastic, huge and very clean. The pool was awesome and the hotel was close enough to the main town but without having noise. Hosts helped us plan our day at Angkor Wat and also booked the fantastic circus for us. Highly recommended!
Stayed 1 night in Sep 2019
Response from Heng on 21 Sept 2019
Thanks you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful!!!!! Comfortable beds and good working WIFI all the way down to restaurant. Rooms are huge, so it takes a while for the aircon to cool down the room, The pool was nice with great drinks available on side bar.
Stayed 1 night in Sep 2019
Response from Heng on 21 Sept 2019
Thanks you for your review.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything spotless and beautifully decorated. Pool is amazing and beds are very comfortable. Food for breakfast was very nice. Meals ordered for dinner were also very good and they were able to be delivered to our room. Staff very friendly and spoke good English.
Stayed 1 night in Sep 2019
Response from Heng on 21 Sept 2019
Thanks you for your review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally love it This hotel was fantastic, lovely clean big room, the staff so friendly and helpful going above and beyond their duty. Such good value too. We also loved the pool.
Stayed 1 night in Sep 2019
Response from Heng on 21 Sept 2019
Thanks you for your review.

10/10 Excellent

David, London

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with awesome staff! Staff always made sure we had whatever we needed, and arranged all of our tours and transportation for us. food was excellent swimming pool so lovely. lovely clean big room beds very comfortable.
Stayed 1 night in Sep 2019
Response from Heng on 21 Sept 2019
Thanks you for your review.