豪華三人房, 3 間臥室, 城市景 | 客廳 | 32 吋LCD 電視連有線電視頻道、電視
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沙雅娜 SPA 酒店的評價

3 out of 5
沙雅娜 SPA 酒店
Corner River Road, Samdech Tep Vong Street, Siem Reap, Siem Reap

評價

8.6

優異

10 分評分，優異；24 則評價中有 15 則" "
8 分評分，不錯；24 則評價中有 6 則" "
6 分評分，一般；24 則評價中有 0 則" "
4 分評分，欠佳；24 則評價中有 2 則" "
2 分評分，很差；24 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.0/10 

設施服務

8.2/10 

住宿狀況

評價

8/10 不錯

LiChih

讚好：整潔度和職員與服務
很棒的早餐
第一天被安排到「地下室」住宿，很明顯的感受到濕氣很重，再訂房系統也沒有特別註明。 經過與員工反應後，馬上幫我們升級更換房間後，整體的感受都明顯不同了。 早餐是真的無話可說的棒，整體環境都很不錯
於 2019 年 1 月住了 6 晚
太好了，謝謝你 於 2019年3月8日的回應
感谢您对我们的支持,我们会更加努力的让酒店变得越开越好,我们期待您的再次光临,祝您生活愉快! Sann Sieng (Mr.) FO Manager

10/10 優異

Veikko

讚好：整潔度、職員與服務和住宿狀況
Hotelli Sayana & Spa
Hotelli on hyvä ja keskeisellä paikalla, liikenne ei häiritse, aamiainen melko vaatimaton, muuta kyllä sillä pärjää. Puhelin yhteydet suomeen paikoitellen heikot.
於 2019 年 3 月住了 8 晚
Wonderful thank you 於 2019年4月17日的回應
Dear Sir/Madame, Warmest greeting from Sayana Hotel &Spa! Thank you for you have been stayed at our property, and you are kindly raised up about our property and our services. Thank you very much! Best regards Sann Sieng Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
スタッフの方も皆笑顔で丁寧で、施設内も広く快適です。プールもあり、ゆっくりと出来ます。
於 2019 年 3 月住了 3 晚
Greatest Thank you 於 2019年3月28日的回應
Sayana Hotel＆Spaからの暖かい挨拶です。私たちの財産に滞在していただきありがとうございます、あなたは私たちの財産とサービスを誇りに思っています、私はあなたがここで次の休暇に来ることを願っています。安全な旅に出かけて、レジャーを楽しんでください。ありがとうございました ！よろしく、Sann Sieng（Mr.）FOマネージャー

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 10 月住了 2 晚
Wonderful 於 2019年4月2日的回應
Thank you very much!

2/10 很差

Fabio

不滿：職員與服務、住宿狀況和客房舒適度
Disappointment
The water pressure was very low for 2 days that we could not take our shower for 2 days. After the water problem was solved, the only lift in the hotel was out of order and my parents who are in their late 70's had to walked up 4 flight of stairs after a long day exploring the temples. One of the air-con on the main lobby was also out of order - hot lobby. At one point the wifi stopped working for 30 mins. The breakfast variety was very poor, mainly un-appealing Asian stir-fries. The only advantage of the hotel is the location -walking distance to Pub Street.
於 2019 年 2 月住了 3 晚
Harry 於 2019年2月16日的回應
We will deal with the problem you raised in the first time, I am sorry for the inconvenience.

10/10 優異

NelsonY (Malaysia)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Walking distance from many attractions like night markets, wat, etc.
於 2019 年 2 月住了 4 晚
Wonderful thank you 於 2019年2月13日的回應
Dear Sir/Madame, Warmest greeting from Sayana Hotel &Spa! Thank you for you have been stayed at our property, and you are kindly raised up about our property and our services. Thank you very much! Best regards Sann Sieng Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing sunset in riverview room
This place is perfect. The location is perfect, the room was perfect, what can I say.....this is one of my favourite hotels I have ever stayed at! Nothing was too much trouble for the staff. The hotel is clean and very comfortable and close to both down town and landmarks like the royal palace. Very easy to walk to most places from this hotel. If you are lucky enough to get a room with a river view, the sunset is to die for :)
於 2019 年 2 月住了 1 晚
Thank you very much 於 2019年2月13日的回應
Dear Sir/Madame, Warmest greeting from Sayana Hotel &Spa! Thank you for you have been stayed at our property, and you are kindly raised up about our property and our services. Thank you very much! Best regards Sann Sieng Front Office Manager

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
gebrekkige verlichting in kamer - geen leeslamp. mis ook een zetel restaurant weinig appetijtelijk
於 2019 年 1 月住了 2 晚
Harry 於 2019年2月16日的回應
Sorry voor het probleem, bedankt voor uw tekortkomingen, we hebben de nieuwe lichten vervangen, we kijken uit naar uw volgende bezoek, ik wens u een gelukkig leven!

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
This hotel has the potential to be very good but, unfortunately it isn't! Rooms are roomy with some nice features but lighting is horrible throughout the hotel. You can't see to shave in the bathroom and the lobby lighting, even at night is appalling. Food for breakfast looked left over for the most part and western options were almost non-existent. Staff was fine. The real kicker is that we saw a rat run into the lobby from outside as we were leaving and the staff thought it was amusing that we were startled. We saw another rat run across the floor of the dining room. Enough said.
於 2019 年 1 月住了 2 晚
Harry 於 2019年2月16日的回應
I am sorry for the inconvenience. According to your question, we have already dealt with it. We have changed the new light bulb, modified the rules of the kitchen and strictly demanded the quality of the food. I wish you a happy life!

10/10 優異

William D.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would happy to stay here again
Nice, spacious rooms in a great central location. We were able to walk to everything. There is a mini mart nearby as well.
於 2019 年 1 月住了 2 晚
Biggest Thank you 於 2019年1月28日的回應
Dear William D, Warmest greeting from Sayana Hotel &Spa! Thank you very much for have been stayed at our property and our services , and have been raised up on Expedia.com, i hope you will be coming back to stay at Sayana Hotel &spa! Thank you very much ! Best Regards Sann Sieng Front Office Manager

8/10 不錯

Henny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ganske fin hotel i Siem Riep Cambodia.
於 2019 年 1 月住了 3 晚
Wonderful thank you 於 2019年1月29日的回應
Dear Henny, Warmest greeting from Sayana Hotel &Spa! Thank you for have been stayed with us , and you have raised up our property. I hope you will be coming back soon! Thank you very much ! Best regards Sann Sieng Front Office Manager

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Lovely big room clean quiet near to everything pub street etc
於 2018 年 12 月住了 4 晚
Best wishes 於 2018年12月12日的回應
Dear Mr.Mark, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

10/10 優異

luciano

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Good hotel, nice location on the river. Relatevitely quiet, not far from pubstreet Buffet breakfast ok, wifi weak sometime. Only strange thing was that i asked the first day if they could organize a tuktuk for Angkor for me and they didn't (or couldn't) do it for whatever reason Anyway enough to go out and ask any tuktuk driver, they will be more than happy to do it
於 2018 年 11 月住了 4 晚
Great thank you 於 2018年12月3日的回應
Dear Mr.Luciano, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Christine (Wellington)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is incredibly well situated...overlooking the river and easy walking distance of all sorts of markets and so on. The hotel staff were all genuinely friendly and helpful - can't speak highly enough of the help we got. Lovely swimming pool too - marvellous after a hot day. Breakfasts were a real treat - something new each morning. All in all - great value!
於 2018 年 11 月住了 6 晚
Best wishes to you 於 2018年12月3日的回應
Dear Mrs.Christine, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Peter

schönes großes Zimmer, gutes Bett, zentrale Lage, ruhig, freundlicher Service. Frühstück als Buffet.
於 2018 年 11 月住了 1 晚
The Greatest news with thank you 於 2018年11月29日的回應
Dear Mr.Peter, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Dorothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay for 4 nights
The hotel reception, restaurant, and sleeping spaces were big, lovely, and well kept. The staff could not have been nicer and helped arrange trips to the sites. Breakfast buffet was large and fresh. The location was perfect and the room was still quiet although close to everything. It even had 5-star extras like safe, slippers, bathrobe and fridge. It was an amazing place for the price and I highly recommend it.
於 2018 年 11 月住了 4 晚
Fatefully thank you 於 2018年11月28日的回應
Dear Dorothy, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Craig

great hotel and great staff, would easily stay again. only problem was I could never get in my hotel room with the electronic key card.-took the front desk to let me in every time.
於 2018 年 11 月住了 1 晚
Wonderful Proud of you 於 2018年11月28日的回應
Dear Mr. Craig, Warmest greeting from Sayana Hotel & Spa! Thank you for you have been stayed at our property, And you have raised our property up on Hotels.com. I hope you will coming back to here soon ! Thank you so much! Best regards, SIeng (Mr.) FO Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚
Great fitfully Than you 於 2018年11月18日的回應
Dear Sir/Madame, Warmest greeting from Sayana Hotel &Spa! Thank you for you have been stayed at here and you have proud about property and services, i look forward to hearing from you to get back here again in short future! Best regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Maurice (Montreal, QC, Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Probablement l’hotel qui offre le meilleur rapport qualité/prix à Siem Reap. Hôtel idéalement située, tout près de la partie touristique, tout en étant dans un endroit tranquille. Intérieur magnifique avec ses boiseries acajous, les chambres sont grandes et confortables, le déjeuner varié et savoureux (déjeuner-buffet lorsqu’il y a suffisamment de clients, sinon c’est déjeuner à la carte). Le personnel est très affable et serviable. Bref, tout était parfait.
於 2018 年 10 月住了 5 晚
Merci Beacoup 於 2018年11月8日的回應
Dear Mr.Maurice, Warmest greeting from Sayana Hotel &Spa! Thank you for stayed with our property and you have proud about our property and services , i hope you will be be coming next holiday here. I wish you meet safety trip and enjoy leisure . Thank you ! Best Regards, Sann Sieng (Mr.) FO Manager

8/10 不錯

Leopoldo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Wonderful Thanks 於 2018年8月29日的回應
Dear Mr. Leooldo, Warmest greeting from Sayana Hotel & Spa! Thank you for you have been stayed at our property, And you have raised our property up on Hotels.com. I hope you will coming back to here soon ! Thank you so much! Best regards, SIeng (Mr.) FO Manager

8/10 不錯

真實旅客

於 2018 年 8 月住了 2 晚
Best Thank you 於 2018年8月29日的回應
Dear Sir/Madame, Warmest greeting from Sayana Hotel &Spa! Thank you for have been stayed with our property and raised us up on Expedia.com. I hope you will be coming back soon! Thank you ! Best regards, Sieng (Mr.) FO Manager

10/10 優異

kyoka

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
価格以上のホテル
シェリムアップの中心地に位置し、ロケーションが良い。オールドマーケット、パブストリート、ナイトマーケットに行くにも便利。部屋も清潔でスタッフの対応も丁寧。空港送迎を頼み、落ち合う事が出来なかったので来ていないのかと思った。ホテル到着後にちゃんと迎えに来てくれていた事を言われた。きちんとしているという印象。値段以上のホテルだと思います。また機会があれば泊まりたい。
於 2018 年 8 月住了 3 晚
We are proudly of you 於 2018年9月1日的回應
Dear Kyoka Atsumi, Warmest greeting from Sayana Hotel & Spa! We are glad to hearing from you about proud of our property & services . Also we a bit complicated about picked you up services at airport . Anyway , we say thank you very much and we hope to see you here at Sayana Hotel & Spa! Thank you! Best regards, Sieng (Mr.) FO Manager

10/10 優異

Peter (Reno)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Newly renovated hotel in convenient Siem Reap location, walking distance to markets and shops, along the river road. We found this to be an excellent value, with well-appointed comfortable rooms, and an excellent breakfast (a la carte when guests were few, buffet style when there were many other guests). But the best thing about this place is the helpful and friendly staff who go out of their way to make sure you are happy, and will help you to get the most out of your Siem Reap visit.
於 2018 年 6 月住了 4 晚
Wonderful thank you 於 2018年6月26日的回應
Dear Peter , Warmest Greeting from Sayana Hotel & Spa! Thank you very much for you have chosen to staying at Sayana Hotel & Spa. Especially , You raise up our property & staff services on Expedia.com . i hope you will coming back soon ! We are eager waiting all of you .and also we make more improved our service . The best regards, Sann Sieng (Mr.) FO Manager

10/10 優異

Tom (Reno, Nevada, USA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent semi-boutique hotel in Siem Reap
Our group (4 Americans in total) had a great experience at the Angkor Sayana in Siem Reap, Cambodia. Two in our group had stayed there a year and a half ago. Rooms were excellent, service was impeccable, and the hotel staff went out of their way to make our visit great. They even made us breakfast to go for our early flight. On the last two nights we may have been the only group in the hotel. It was super quiet and peaceful. The first night there was a very large 3 bus tour group of Chinese. It was kind of loud and packed that morning, but that would be expected with any group that large. The location is excellent just a hop skip and jump away from downtown and Pub Street. We enjoyed our visit very much.
於 2018 年 6 月住了 4 晚
Thank you very much 於 2018年6月26日的回應
Dear Thomas , Warmest Greeting from Sayana Hotel & Spa! Thank you very much for you have chosen to staying at Sayana Hotel & Spa. Especially , You raise up our property , staff services on Expedia.com . i hope you will coming back soon ! We are eager waiting all of you .and also we make more improved our service . The best regards, Sann Sieng (Mr.) FO Manager