住宿入口

关于K2宾馆的点评

2.5 out of 5
K2宾馆
15 South Buona Vista Rd, Singapore

点评

7.0

还可以

10 分 - 超赞。7 条好评,共有 40 条点评" "
8 分 - 还可以。21 条好评,共有 40 条点评" "
6 分 - 一般。3 条好评,共有 40 条点评" "
4 分 - 很差。2 条好评,共有 40 条点评" "
2 分 - 糟糕。7 条好评,共有 40 条点评" "

7.4/10

清洁度

7.2/10

员工和服务

7.6/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

2/10 糟糕

真实旅客

商务旅客
不满意:员工和服务
I cancel the booking before I check-in. The responses replied by the staff were very brief. It certainly causes misunderstanding. Also, I sent a message on Mar. 2, 3:36 pm, still there is no one reply at Mar. 7 10:47 am. Four days have already passed
2020 年 2 月入住 3 晚
Faith 于 2023年02月21日 的回复
Hi,Sorry for the inconvenience. about your cancelation request, you may coordinate directly with Expedia as we abide by our policy. Please check the terms and conditions.Cancellation PolicyMore than 0 hours prior to arrivalThe full cost of stayThanks and regards,k2Guesthouse

8/10 还可以

YU-CHERN

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
乾淨舒適 人力較不足
延遲退房的費用太高了 櫃檯退房時找不到人 等很久因為有押金100元 退押金時扣款櫃枱竟零銭不夠花費時間等 雖然員工親和氣
2020 年 2 月入住 2 晚
k2 于 2023年06月22日 的回复
Thanks for your kind review hope to host you again in the future!

2/10 糟糕

真实旅客

满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
便宜住宅但不建議入住
雖然房間大致整潔,但房間裝潢很差,櫃/床架很容易爛,曾停電停水,服務處經常無人
2019 年 1 月入住 19 晚

8/10 还可以

BO-CHANG

满意:清洁度、员工和服务、住宿条件和设施
還可以
飯店洗衣服一次10SGD蠻貴的 整體而言算乾淨能有私人空間不會被打擾 一開始入住時房間有異味、wifi訊號差 向飯店反應後有幫忙改善 對面有一間餐廳一間bistro一間小型超級市場其他就沒東西了 聯外都得搭公車5-10分鐘前往最近的捷運站(Kent ridge 或Haw par villa) 公車班次有時10-20分鐘才一班要注意一下
2018 年 12 月入住 17 晚
frontdesk 于 2019年02月27日 的回复
Thank you for staying with us . hope to see you back soon !

8/10 还可以

Shishi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's a great hotel with all the basic things you need. The environment is also quiet with fresh air. The staff was nice and patient. The restaurant right in front of the hotel is very good. But the hotel is not very close to the MRT. You need to walk around 15 minutes from Haw Par Villa station but the route is quite straightforward. And the pillows were too soft for us.
2018 年 12 月入住 4 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

6/10 一般

Chun Cheung

一般般啦, 提供的wifi 不好, 浴室有昆蟲, 行李要自己搬上樓梯....
2018 年 8 月入住 1 晚
front desk 于 2018年09月13日 的回复
sorry we did indicate there are stairs to climb in the property description so guest should read prior booking. - wifi ( we have 2 wifi access point ) sorry you had such experience. we will do better next time

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
2018 年 7 月入住 20 晚
front desk 于 2018年09月15日 的回复
Again same here dont know who and how to response appreciate if names or room Number given

8/10 还可以

Fabio

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfy and spacious rooms
2023 年 8 月入住 5 晚
Faith 于 2023年08月19日 的回复
Dear Fabio,Thank you for sharing your feedback. We're delighted to hear that you found our rooms to be clean, comfortable, and spacious. Your comfort and satisfaction are our top priorities, and we're glad we could meet your expectations in these areas.If you ever find yourself back in the area, we'd be thrilled to host you again for another enjoyable stay.Warm regards,K2 Management

2/10 糟糕

Changjin

2023 年 7 月入住 3 晚
Faith k2Guesthouse 于 2023年08月2日 的回复
Dear Changjin,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. May we please know what exactly happened sowe can act on this matter accordingly and upgrade the service we offered to maintain the satisfaction of our guests? and if any issues have it relay to our front office staff. Our top, most priority is the satisfaction of our guests. We wish to have the opportunity to serve you again in the near future.Best Regards, k2Guesthouse Team

10/10 超赞

Terry,Glendale

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
Faith 于 2023年06月5日 的回复
Dear Terry,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.
Best Regards, k2Guesthouse Management

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 7 晚
Faith 于 2023年02月21日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in near future.

Best Regards, k2Guesthouse Management

2/10 糟糕

Kris

2022 年 9 月入住 20 晚
FD 于 2023年02月21日 的回复
Dear Kris ,Apologies for the experience you have had during your stay. We will make sure to act on this matter accordingly and upgrade the service we offered to maintain the satisfaction of our guests. Thank you again for your kind review and wish to serve you in the future.Best Regards, k2Guesthouse Management

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very kind and helpful staff; good amenities such as a fridge, microwave, water dispenser, and washing machine. The rooms were reasonably comfortable (I just would have liked a window) and the wifi worked. The location was convenient for public transportation and there were several restaurants, convenience stores, and massage parlors nearby. I would book here again.
2020 年 1 月入住 5 晚
Faith 于 2023年02月21日 的回复
Dear Guest,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in near future.

Best Regards, k2Guesthouse Management

2/10 糟糕

真实旅客

与家人出行
不满意:员工和服务
Overcharged
Disappointed. Booked the family ensuit and did not know that i have keyed in 2 adults during the search. the room is the biggest room (1 queen and 2 bunk bed) and is available for stay up to 4 adults. Because of this, i was charged sgd66 for additional 2 adults. It is super overcharged. Did a quick search on another day, same room 4pax vs 2 pax, there is no difference in price but i was told by K2 guest that there is a price difference hence they need to charge me. This is not true. Called hotel.com as the service provider, i was informed that there is nothing they can do. This is unfair. This is the last time to use hotel.com. No after sale service. Blame my own eye side for failing to key in the correct number of guests in the search box. Blame myself for making the wrong choice to choose hotel.com. Text K2 guest as well, no single response, again no after sale service at all.
2020 年 1 月入住 1 晚
front desk 于 2020年01月20日 的回复
im sorry this was the case you should have talk to us about it i think you booked a room but came late and did self checkin with your family of 6 person. we noted by our front desk there were quite a party of 6 when booked for 4.

4/10 很差

真实旅客

与家人出行
不满意:员工和服务
2019 年 12 月入住 2 晚
k2guesthouse 于 2020年01月3日 的回复
Thank you for taking the time to give us a rating, and we look forward to seeing you again!

2/10 糟糕

真实旅客

商务旅客
不满意:清洁度
Ants were everywhere. If you left snacks or drinks unclosed, you would see ants everywhere.
2019 年 11 月入住 24 晚
Housekeeper 于 2019年12月23日 的回复
Hi Why you didn’t let front desk know so we can check with housekeeping Which room are you in and who are you ? You left your name as anonymous so you’re afraid we know who you are ? Pls don’t hesitate to include here so we fix the issue don’t hide away from us it’s not fair comment unless we know who you are so we can establish if you’re really the guest in first place .

8/10 还可以

Melvyn

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 6 晚
K2 Management 于 2019年12月18日 的回复
Thank you Melvyn for the review, we hope to see you again soon! :)

8/10 还可以

Prashanth

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 12 晚
K2 Management 于 2019年12月18日 的回复
Thank you Prashanth for the review, we hope to see you again soon! :)

8/10 还可以

GABRIEL

2019 年 11 月入住 1 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 还可以

GABRIEL

2019 年 11 月入住 1 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 还可以

真实旅客

满意:住宿条件和设施,服务设施
2019 年 11 月入住 7 晚
K2 Management 于 2019年11月11日 的回复
Thank you for staying with us, we hope you had a pleasant stay :)

8/10 还可以

真实旅客

2019 年 9 月入住 4 晚
joyce 于 2019年10月20日 的回复
Thank you for staying with us . See you again !

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Хорошее соотношение между ценой и качеством.
Пешая доступность до метро, рядом автобусные остановки, китайская кухня, магазинчик, парк.
2019 年 7 月入住 6 晚
Joyce 于 2019年10月20日 的回复
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 5 晚
Joyce 于 2019年10月20日 的回复
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a good location and property! i can enjoy the trip
2019 年 6 月入住 3 晚
Joyce 于 2019年10月20日 的回复
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

8/10 还可以

真实旅客

与配偶出行
满意:员工和服务,清洁度
House a bit on the verge of breaking down. Toilet isnt clean when i got there with urine stains on the toilet bowl, but not the seat. Room smelled of freshly cleaned laundry. And saw them washing the duvets. Which some hotels dont even do
2019 年 4 月入住 1 晚

4/10 很差

Lettecia,Kuala Lumpur

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
We stay at K2 for two nights but am disappointed with the condition of the place. Bed is squeaky, watermarks and dirt spot all over the walls and toilet drain is clogged, you can imagine yourself stepping on dirty water when you’re showering. The positive light about the place is the staff are friendly and location is near to Sentosa.
2019 年 4 月入住 2 晚
Joyce 于 2019年10月20日 的回复
Im sorry you had a bad experience we will do our best next time

8/10 还可以

Jan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
frontdesk 于 2019年02月27日 的回复
Thank you for staying with us . hope to see you back soon !

2/10 糟糕

SIEW LENG

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Only 1 star was given to the receptionist girl who lend me her own power charger to me. All the rest about the hotel, no star
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 4 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 还可以

真实旅客

2019 年 2 月入住 4 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

10/10 超赞

真实旅客

2019 年 2 月入住 4 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

10/10 超赞

SEIJUN

满意:员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 4 晚
front desk 于 2019年02月27日 的回复
Thank you for staying with us . hope to see you back soon !

8/10 还可以

stanley ho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good location, direct bus to many area
2018 年 12 月入住 2 晚
frontdesk 于 2019年02月27日 的回复
Thank you for staying with us . hope to see you back soon !

8/10 还可以

Maria

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Satisfied
It was worth the price we paid.
2018 年 11 月入住 3 晚
K2 guesthouse 于 2018年11月14日 的回复
Thanks for staying :)

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
k2 于 2023年06月22日 的回复
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 还可以

Wendy,Australia

满意:住宿条件和设施,员工和服务
Clean and comfortable. Easy access to Kent Ridge Mrt via walking or bus number 200. Best for parents visiting their children studying or staying near NUS
2018 年 10 月入住 2 晚
joyce 于 2018年10月31日 的回复
Thanks for staying with us

6/10 一般

Jesper

Nice hotel, with annoying dogs
The room was very good, and the check in -check out was very smooth, but the neighbors had dogs that will bark nonstop for 30 minutes, and the dogs would do it late at night like 1 am, and early in the morning at 7 am, which was annoying, since it ruined the our sleep.
2018 年 9 月入住 5 晚
K2 reception 于 2018年09月9日 的回复
We apologise for the neighbour dogs. usually its never a problem but i suspect there must be some strangers that dat loitering around the back of the house . we would gladly change your room but you left soon after. overall nice guest and very friendly too

6/10 一般

真实旅客

不满意:清洁度
Cheap but not very clean
cheap but dirty and smelly. could do better
2018 年 8 月入住 3 晚
front desk 于 2018年09月15日 的回复
since its anonymous we dont know which room this guest is in . so not too fair to comment

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay for a day...or longer!
Great stay all around. Wonderful hosts, good area for easy access to food & groceries, close to city center, clean and comfy. What more could you want?!
2018 年 8 月入住 3 晚
front desk 于 2018年09月13日 的回复
Thanks Mark for staying with us . youve been awesome !