Exterior
Check availability

Reviews of Wanderloft Capsule Hostel

1 out of 5
Wanderloft Capsule Hostel
49A South Bridge Rd, Singapore

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 6 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Pack light theres no elevators
Well to start off with there are pictures on the site that does not exist. There are so many stairs, no elevator in sight and no one assists you with luggage. There is only 3 showers no dressing rooms be comfortable with getting dress infront of people. The lady at the front deak was nice at first but then her attitude changed around my last day there. The. Leaning lady also quit and went back to Indonesia where she is from she said she worked too hard for them and resulted in her becoming sick. I probably would never stay there again but okay i guess
Stayed 3 nights in Dec 2019

2/10 Terrible

Sai Hoo

Business traveller
Disliked: Staff & service
Bad check-in service
I did a mistake for not communicating with the hotel that I will be late checking because I thought it works as a normal hotel where a 24-hrs reception is part of the service. When I reached the hotel, I can see my name on a piece of paper stick on the door that my bed is reserved, however, the door is locked and the door pass code was not sent to me at all. All I need was the door passcode for me to enter the property, and since the bed was reserved for me, I dont know why the operator cannot just send me the code. I was there in 5am morning with my luggage. I called the phone number given in the booking form, as well as the numbers stated in the door, but nobody picked up the call.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and the staff was really nice (especially the lady in the mornings who prepared the bed). The location was great and easy to walk to clarke quay station. I would stay again.
Stayed 3 nights in Aug 2019
Response from Receptionist on 26 Aug 2019
Thank you for taking time to drop us a review. We are glad that you are elated with your stay with us. We hope to see you soon and safe travels! =)

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018
Response from ZEN Rooms on 13 Dec 2018
Dear ZEN Guest, Thank you for the rating! I am very sorry to hear that several things throughout your stay did not meet your expectations. We hope to see you again and provide you with better stay. Best regards, Bella

10/10 Excellent

Changhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SATISFACTORY: Good location with good facilities
Overall it was satisfactory staying for four nights at Wanderloft Capsule Hostel. The capsules are quite cozy, having extra storerooms for putting valuables & electric outlets. But the sound-proof equipments should be installed for the better stay. Toilets are being kept clean but needs to be more toilets with better hygienic. 5 min walk to Clarke quay station, 1 min walk to bus station which was easily accessible. It was worth of paying at the reasonable price, keeping my privacy staying in the hostel.
Stayed 4 nights in Oct 2018
Response from Wanderloft on 28 Oct 2018
Hello Changhan, Thank you and glad you enjoyed your stay here. See you next time!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, negative star if possible, weak Wifi.
Extremely bad service, no one at reception when we arrived and calls were not picked up. Also, they specifically said, "You're staying only one night right? We don't accept Singaporeans." And when we asked why, they said, "It's our policy." Wow so unwelcome and no apologies for making us wait for half an hour for someone to appear. No breakfast at this place as well unlike their claims on their website. Location great, bed okay, WiFi weak especially in room, perhaps cause my bed was further in. For the same price, I'd choose other capsule hostels like Met A Space Pod.
Stayed 1 night in Oct 2018
Response from Receptionist on 11 Oct 2018
Thank you for choosing Wanderfloft Capsule Hostel. Thanks for the feedback

6/10 Okay

Verified traveller

Good location. A bit cramped
There are more than 25 beds but only 3 bathrooms, so people are often queuing up. There is often no one at the reception. They dont make your bed everyday once you have checked in
Stayed 8 nights in Aug 2018
Response from Receptionist on 5 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jose, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!!
Excelente!
Stayed 1 night in Oct 2019
Response from Receptionist on 10 Nov 2019
Thank you for your feedback

6/10 Okay

WC, 北海道

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
夜間から早朝まで、スタッフはいなくなります。明朝９時に戻る、としていながら９時１５分にころ現れました。 チェックアウト処理が出来ず、処理自体を無視して立ち去る客が数人いました。 立地を考えるとかなり安いですが、それだけが売りのホステルのように思います。
Stayed 1 night in Oct 2019
Response from Receptionist on 10 Nov 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bra läge och helt okej säng för billigt pris
Toppenläge i centrum och bra med värdeskåp som gick att låsa. Skönt med egen kapsel man kan dra för gardin men var mycket ljud runt omkring i rummet när folk hade alarm tidigt på morgonen och började packa och prata högt utan respekt för övriga gäster som sov. Även personal började bädda om sängar tidigt på morgonen vilket lät och störde. Dusch-dörrarna var lite trasiga och likaså tvåpumparna men för priset ändå helt okej. Sängen var obekväm då man kände fjädrarna igenom den och det nedfällbara bordet i kapseln var trasigt och gick inte att använda.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stay!
The staying in Zen was good for the price! It was clean and the location is good. Most negative- you can feel every feather in the bed. Most positive- the host is very helpful!
Stayed 3 nights in Nov 2018
Response from Receptionist on 1 Dec 2018
Hello! Thank you for staying with us. We appreciate your feedback! See you again :) Cheers, Wanderloft Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
The location is super central within walking distance of the bayfron and super close to MRT. The place feelt very new and clean. The staff were very nice and helpfull. It depends on what kind of travel you want, but I absolutely loved this place with my own capsul and a place to lock away my bag under the bed. Will absolutely stay here again - if there is room!
Stayed 3 nights in Sep 2018
Response from Receptionist on 25 Sept 2018
Thanks for staying with us. We appreciate your feedback! HOPE TO SEE YOU SOON! :)

6/10 Okay

Elvi, 新竹

Liked: Staff & service, room comfort
地點很好的青年旅社
一開始搭Grab的時候找不太到地點，招牌很小，而且隱藏在自動販賣機對面。打開木門之後，迎面而來的是蠻長一段階梯，沒有電梯，我必須扛著兩個大型裡往上爬到櫃台。 櫃台人員很親切，辦事效率也高，原本以為會跟其他青年旅舍一樣有很多間房間，結果沒想到只有一間，一進門左右兩邊通道分別通向床鋪，一邊有大約超過十張床，也有雙人床，每張床會配有一個專屬的可以鎖的櫃子，床鋪不大但是蠻軟的，睡起來是舒適的。 廁所在門口進去往右走，共同衛浴，有附熱水壺還有洗衣機，有提供免費洗衣服務。 進門要脫鞋，但室內味道蠻重的，清潔的部分有待改善。 室內有Wifi但是在床上收不太到。
Stayed 4 nights in Sep 2018
Response from Receptionist on 25 Sept 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

A cheap hostel
The place is not bad and the staff are friendly. However, some facilities was running out, example: soap, shampoo and toilet paper.
Stayed 4 nights in Aug 2018