Ocean Suite Staycay with excellent butler service!
The sight of the sea aquarium in our room was amazing and awesome. Room and amenities in duplex suite were basic and decor was rather dated. Outdoor jacuzzi on upper flr of our duplex was below average. Jets not powerful nor well positioned. Underboard bath tub facing aquarium was cool. Importantly, welcome and service by Butler William Loh was excellent and dedicated. Pricey and worth returning just for the Aquarium in room experience and Butler William’s service!
Celine
於 2022 年 2 月住了 2 晚
5/5 優異
Woh
家人同遊
2022年2月3日
讚好：整潔度、員工與服務、設施服務和住宿狀況
Found mosquitos flying in the villa. Love the buggy service and all the friendly staff.
Woh
於 2022 年 1 月住了 2 晚
4/5 不錯
真實旅客
家人同遊
2022年1月23日
讚好：員工與服務、住宿狀況和客房舒適度
Room for improvement
Overall not too bad but then it’s supposed to be a luxurious villa. For the price paid, one will expect more pampering and better service. More warmth and sincerity will be appreciated, although the complimentary cake was a nice touch. Some glitches on the first night that bordered on freaky/spooky but I’m sure there’s a logical explanation for them.
