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JEN Singapore Tanglin by Shangri-La (SG Clean)

Photo gallery for JEN Singapore Tanglin by Shangri-La (SG Clean)

Lobby
Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Bar (on property)

Overview of JEN Singapore Tanglin by Shangri-La (SG Clean)

JEN Singapore Tanglin by Shangri-La (SG Clean)

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
1A Cuscaden Road, Singapore, 249716

Explore the area

  • Popular LocationGleneagles Hospital8 min walk
  • Popular LocationSingapore Botanic Gardens9 min walk
  • Popular LocationION Orchard12 min walk
  • AirportSingapore (SIN-Changi)31 min drive

Room options

About this area

Singapore

Near a metro station, JEN Singapore Tanglin by Shangri-La (SG Clean) is in Orchard, a walkable area in Singapore with good shopping. Tanglin Mall and Forum The Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Fort Canning Park. Palais Renaissance and ION Orchard are two other places to visit that come recommended.
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Map

What's nearby

  • Tanglin Mall - 2 min walk
  • Gleneagles Hospital - 8 min walk
  • Forum The Shopping Mall - 8 min walk
  • Singapore Botanic Gardens - 9 min walk
  • ION Orchard - 12 min walk

Getting around

  • Orchard Boulevard Station - 3 min walk
  • JB Sentral - 38 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • Brasserie Les Saveurs - 4 min walk
  • Starbucks - 3 min walk
  • Astor Bar - 4 min walk
  • Nassim Hill Bakery Bistro Bar - 3 min walk
  • Paul - 3 min walk

About this property

JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star hotel near Orchard Road
Located close to Tanglin Mall and Gleneagles Hospital, JEN Singapore Tanglin by Shangri-La (SG Clean) provides a poolside bar, a cafe and dry cleaning/laundry services. Indulge in a manicure/pedicure, a facial and a massage at Spa at Traders Hotel, the on-site spa. Enjoy Singaporean cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Access to a nearby health club, express check-out and a porter/bellboy
  • Guest reviews speak well of the breakfast, overall value and proximity to shopping
Room features
All 565 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 38.00 for adults and SGD 19.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • J65
  • Ah Hoi's Kitchen

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Phone accessibility kit
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 106 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 106 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Jen Tanglin Singapore Formerly Traders
Jen Tanglin Formerly Traders
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore
Traders Singapore
Traders Hotel Singapore
JEN Singapore Tanglin by Shangri La
Hotel Jen Tanglin Singapore (SG Clean)
Hotel Jen Tanglin Singapore by Shangri La
JEN Singapore Tanglin by Shangri-La (SG Clean) Hotel
JEN Singapore Tanglin by Shangri-La (SG Clean) Singapore
JEN Singapore Tanglin by Shangri-La (SG Clean) Hotel Singapore

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La (SG Clean)?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La (SG Clean) on 24 Jun 2023 start from HK$1,019.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Tanglin by Shangri-La (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Self-parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Check-in is from 3:00 PM - noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La (SG Clean)?

Checkout is at noon.

Where is JEN Singapore Tanglin by Shangri-La (SG Clean) located?

Located in Orchard, this spa hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Boulevard Station is only a 3-minute walk and Napier Station is 8 minutes.

JEN Singapore Tanglin by Shangri-La (SG Clean) Reviews

JEN Singapore Tanglin by Shangri-La (SG Clean) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 353 out of 1002 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 81 out of 1002 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 40 out of 1002 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 22 out of 1002 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
The room shower had some problem which needs repair.
Stayed 3 nights in May 2023

8/10 Good

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was lovely. International cuisine should have pork options for different cultures.
Stayed 6 nights in May 2023

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
The food, both at breakfast and in the club lounge was not hot, and seemed to be for Asian palates, not to western tastes. The staff were all friendly and helpfull and the pool was lovely. The room was ok once we had moved, as the first one had a strange noise!
Stayed 8 nights in May 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2023

10/10 Excellent

Marie Anne Fong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location was perfect for us easy access to the MRT. Near the mall and restaurants. Hotel room was always kept clean and hotel staff were all very helpful. Hotel restaurant was also very good. Would surely come back next time.
Stayed 3 nights in May 2023

6/10 Okay

Celeste

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shower was clogged and phone did not work
Stayed 3 nights in May 2023

10/10 Excellent

Yit Meng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the mall and Orchard Road. Good buffet lunch.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, we will be back. I would recommend to everyone 🙂🙂
Stayed 5 nights in May 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about this place! Walking distance to MRT and attached to mall for eating and shopping. Would recommend!

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and staff were very friendly! Location is very convenient and right next to the MRT stop
Stayed 3 nights in May 2023