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Carlton Hotel Singapore (SG Clean)

Photo gallery for Carlton Hotel Singapore (SG Clean)

Featured image
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from Room

Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
76 Bras Basah Road, Singapore, 189558

Explore the area

  • Popular LocationOrchard Road6 min walk
  • Popular LocationBugis Street Shopping District8 min walk
  • Popular LocationMerlion17 min walk
  • AirportSingapore (SIN-Changi)18 min drive

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About this area

Singapore

In the city centre, Carlton Hotel Singapore (SG Clean) is in Downtown Singapore, a neighbourhood in Singapore with great airport proximity. Mint Museum of Toys and Singapore Art Museum are cultural highlights, and some of the area's notable landmarks include Cathedral of the Good Shepherd and Stamford House. Singapore Flyer and East Coast Park are not to be missed. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk
  • CHIJMES - 2 min walk
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 8 min walk
  • Merlion - 17 min walk

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 18 min drive

Restaurants

  • Where to eat
  • Wah Lok – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Cafe Mosaic – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Tuxedo – Serves light fare daily.
  • Shinji by Kanesaka – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Carlton Hotel Singapore (SG Clean)

Luxury Singapore hotel in Downtown Singapore, walk to Orchard Road
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 940 rooms offer free WiFi and free wired Internet, plus 24-hour room service and Smart TVs with digital channels. Guests will also find TVs, minibars and coffee makers.
Carlton Hotel Singapore (SG Clean) offers 940 forms of air-conditioned accommodation with minibars and a safe. Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LifeSpa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: SGD 33 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay

Business services

  • Business centre
  • Conference space (4370 square feet)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning deposit: SGD 300 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 33 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Singapore Carlton Hotel
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 864 out of 1385 reviews
5 - Excellent 62%
Rating 4 - Good. 426 out of 1385 reviews
4 - Good 31%
Rating 3 - Okay. 52 out of 1385 reviews
3 - Okay 4%
Rating 2 - Poor. 32 out of 1385 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 1385 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Room is spacious, clean, comfortable.
Stayed 9 nights in Jan 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Location is good and close to shopping malls Good accessibility to attractions Many eateries and restaurants nearby.
Stayed 1 night in Dec 2021

3/5 Okay

Business traveller
Liked: Amenities, property conditions & facilities
I recently stayed one night before departure to Japan. Two things I saw as opportunity area. - I brought two heavy suitcases when checking-in. I think the front desk clerk realized that I was struggling with the heavy stuffs but she did not offer any help on transport to the hotel room. I was totally fine to hand-carry my stuffs to the room, though they were so heavy. But I wonder if front desk should offer something regardless how guest will react…. In case she was not aware of my heavy stuffs, that will be also seen as an opportunity area…. Guest needs to be carefully observed to seek for any possible help. - I stayed “only” one night as it is just as a prep for departure. Interestingly she mentioned to me “ You will stay only one night right?”. Actually I laughed a bit, as I never expect a front desk clerk will say ONLY one night. To some people, it will sound negative. Front desk clerk should be properly trained. Hope this feedback will help the hotel service improvement.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs was friendly and helpful! thank you for giving me a free upgrade for the room. requested for a birthday cake and they gave two pieces! enjoyed my stay alot, looking forward to re-book again. thank you carlton hotel
Stayed 2 nights in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Nov 2021