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Carlton Hotel Singapore (SG Clean)

Photo gallery for Carlton Hotel Singapore (SG Clean)

Primary image
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Room amenity

Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
76 Bras Basah Road, Singapore, 189558

Explore the area

  • Popular LocationOrchard Road6 min walk
  • Popular LocationBugis Street Shopping District8 min walk
  • Popular LocationMerlion17 min walk
  • AirportSingapore (SIN-Changi)22 min drive

Choose dates to view prices

About this area

Singapore

In the entertainment district, Carlton Hotel Singapore (SG Clean) is in Downtown Singapore, a neighbourhood in Singapore with great airport proximity. Mint Museum of Toys and Singapore Art Museum are cultural highlights, and some of the area's notable landmarks include Stamford House and Cathedral of the Good Shepherd. Singapore Flyer and East Coast Park are not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk
  • CHIJMES - 2 min walk
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 8 min walk
  • Merlion - 17 min walk

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 22 min drive

About this property

Carlton Hotel Singapore (SG Clean)

Luxury Singapore hotel in Downtown Singapore, walk to Orchard Road
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Carlton Hotel Singapore (SG Clean) offers 940 air-conditioned accommodations with minibars and a safe. Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LifeSpa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Languages spoken

Chinese (Mandarin), English, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Wah Lok
  • Cafe Mosaic
  • Tuxedo
  • Shinji by Kanesaka

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4370 square feet)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning deposit: SGD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 35 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Singapore Carlton Hotel
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 600 out of 965 reviews
5 - Excellent 62%
Rating 4 - Good. 286 out of 965 reviews
4 - Good 30%
Rating 3 - Okay. 41 out of 965 reviews
3 - Okay 4%
Rating 2 - Poor. 28 out of 965 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 965 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptionally clean, well kept, and service was fantastic. Would recommend to anybody.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean but minimal amenities. Good location with plentiful of food and places of interests to explore.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Our room was on the 25th floor and the window was not locked. Our 2 years old son was the one who found out when he opened the window. He could easily climb out. When we called the reception, not only we didn’t get an apology or immediate solution to come fix, we got a reply of “what do you want me to do mam, I am just an operator?”. This is the matter of safety so we brought the issue to the front desk manager the next day and his response was “oh we are so so sorry this happened, can we offer you pastry from the cafe?”. We just couldn’t believe how lightly they take this incident. They didn’t even update us if they take this to the team etc. The room is clean and spacious but I wouldn’t recommend to anyone with children judging from how they don’t have safety measure in place. Just simply terrible and ignorant the way they handled it.
Stayed 4 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice wonderful clean and very professional staff, particularly liked the electrical sockets that were adaptable to all the various global plugs
Stayed 1 night in Jun 2022

5/5 Excellent

Stayed 7 nights in May 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is very clean and staffs are very helpful. the room is very cosy and spacious
Stayed 1 night in May 2022